Apertus Partners
Washington D.C., Washington DC, United States
The Banquet Director oversees front of the house operations in all banquet as well as catering events throughout the hotel, to include set-up, serving and cleanup. The Manager will ensure consistent, superior service and food, stepping into all positions in the banquet as necessary. Responsible and has the authority to take care of immediate guest and staff issues. The Banquet Manager will comply with, and enforce all hotel/restaurant policies and procedures, and ensure compliance with the company's standards. Essential Duties and Responsibilities
Approaches all encounters with guests and colleagues in a friendly, service-oriented manner Maintains constant communication with guests and on-site contact to ensure all expectations are met or exceeded Remains alert of complaints and/or unsatisfied guests and responds appropriately to ensure guest satisfaction Coordinates with other staff and departments to arrange for the delivery of requested services Maintains constant contact with kitchen staff to ensure complete effective communication between food production and food service Ensures all functions are set and staff is prepared and organized before required time on BEO Inspects table place settings, including table linen, china, glass, silverware and condiments for correct placement and ensures that each element is clean, undamaged and attractive Ensures proper setting of buffet tables and other food service tables Arranges for and ensures proper sequence of service for each event Monitors banquet team members to ensure all operating procedures are followed Supervises clearing and post function cleanup and garbage removal Maintains clean and orderly back areas, pre-function areas and storage areas Assures that all china, glassware, silverware, linen, etc. are returned to their proper locations after each event Supervises the handling, storage, and security of all catering service equipment, including catering vehicles and golf carts Ensures staff training programs are implemented and measured regularly Conducts regular staff meetings to build rapport and ensure colleagues are well informed Clearly projects the visions of the department and measures progress Conducts quarterly reviews of colleague's performance and provides council as needed Meticulously plans events with captains to ensure execution is achieved at the highest level Conducts regular meetings with the banquet captains, director of F&B as well as the sales & catering staff to continuously evaluate strategies and ideas for enhancements to benefit the guests experience Conducts interviews carefully outlining the functions of the position for which a potential colleague is being interviewed for Ensures payroll is reviewed and finalized as set forth by the policy of the resort Reviews scheduling and labor needs to meet the guests needs as well as maximize efficiency Ensures that all staff meets Sonnenalp standards Responsible for achievement of budgeted revenue and payroll Actively involved in preparing revenue and payroll budgets Performs light security duties at the end of the p.m. shift to make sure entire building is locked up thus preventing theft, vandalism, etc. Covers Restaurant Managers shifts in all F&B outlets during slow times, shoulder seasons and winter season. Enters Engineering and IT issues into HotSOS and follows up to ensure issues are corrected in a timely manner.
Education/Experience
2 years minimum experience as a hotel banquet manager or assistant manager Excellent customer service and problem solving skills High School diploma or equivalent (GED) required A degree in hospitality or business management is an asset but not required.
Special Skills/Equipment
Minimum 21 years of age or older Strong wine and liquor knowledge Strong computer skills required Strong organizational skills required Excellent communication and guest relation skills in English The ability to work well with a large group of people in a team environment Must be able to work well in stressful, high-pressure situations including the ability to handle guest complaints and disputes and resolve them to satisfactory results Must maintain composure and objectivity under pressure Must be effective at listening to, understanding and clarifying concerns and issues raised by team members and guests Ability to work a flexible schedule including nights, days, weekends and holidays
The Banquet Director oversees front of the house operations in all banquet as well as catering events throughout the hotel, to include set-up, serving and cleanup. The Manager will ensure consistent, superior service and food, stepping into all positions in the banquet as necessary. Responsible and has the authority to take care of immediate guest and staff issues. The Banquet Manager will comply with, and enforce all hotel/restaurant policies and procedures, and ensure compliance with the company's standards. Essential Duties and Responsibilities
Approaches all encounters with guests and colleagues in a friendly, service-oriented manner Maintains constant communication with guests and on-site contact to ensure all expectations are met or exceeded Remains alert of complaints and/or unsatisfied guests and responds appropriately to ensure guest satisfaction Coordinates with other staff and departments to arrange for the delivery of requested services Maintains constant contact with kitchen staff to ensure complete effective communication between food production and food service Ensures all functions are set and staff is prepared and organized before required time on BEO Inspects table place settings, including table linen, china, glass, silverware and condiments for correct placement and ensures that each element is clean, undamaged and attractive Ensures proper setting of buffet tables and other food service tables Arranges for and ensures proper sequence of service for each event Monitors banquet team members to ensure all operating procedures are followed Supervises clearing and post function cleanup and garbage removal Maintains clean and orderly back areas, pre-function areas and storage areas Assures that all china, glassware, silverware, linen, etc. are returned to their proper locations after each event Supervises the handling, storage, and security of all catering service equipment, including catering vehicles and golf carts Ensures staff training programs are implemented and measured regularly Conducts regular staff meetings to build rapport and ensure colleagues are well informed Clearly projects the visions of the department and measures progress Conducts quarterly reviews of colleague's performance and provides council as needed Meticulously plans events with captains to ensure execution is achieved at the highest level Conducts regular meetings with the banquet captains, director of F&B as well as the sales & catering staff to continuously evaluate strategies and ideas for enhancements to benefit the guests experience Conducts interviews carefully outlining the functions of the position for which a potential colleague is being interviewed for Ensures payroll is reviewed and finalized as set forth by the policy of the resort Reviews scheduling and labor needs to meet the guests needs as well as maximize efficiency Ensures that all staff meets Sonnenalp standards Responsible for achievement of budgeted revenue and payroll Actively involved in preparing revenue and payroll budgets Performs light security duties at the end of the p.m. shift to make sure entire building is locked up thus preventing theft, vandalism, etc. Covers Restaurant Managers shifts in all F&B outlets during slow times, shoulder seasons and winter season. Enters Engineering and IT issues into HotSOS and follows up to ensure issues are corrected in a timely manner.
Education/Experience
2 years minimum experience as a hotel banquet manager or assistant manager Excellent customer service and problem solving skills High School diploma or equivalent (GED) required A degree in hospitality or business management is an asset but not required.
Special Skills/Equipment
Minimum 21 years of age or older Strong wine and liquor knowledge Strong computer skills required Strong organizational skills required Excellent communication and guest relation skills in English The ability to work well with a large group of people in a team environment Must be able to work well in stressful, high-pressure situations including the ability to handle guest complaints and disputes and resolve them to satisfactory results Must maintain composure and objectivity under pressure Must be effective at listening to, understanding and clarifying concerns and issues raised by team members and guests Ability to work a flexible schedule including nights, days, weekends and holidays
Apertus Partners
Richmond, VA, Richmond, Virginia, United States
Apertus Partners is seeking a Software Tech Analyst to assist with the following in Richmond, VA. Experience with front-end, UI and back-end validation testing. Thorough understanding of various browsers user agents and compatibility testing. Knowledge of SQL and database interaction. Strong analytical skills; attention to details. Work alongside software developers, business analysts, product owners and other system specialists to gather and interpret user/system requirements. Produce well-structured, documented and maintainable test scripts for manual testing that support the software test cycle within the SDLC. Participate in the development and support of the testing program aimed at supporting multiple testing efforts simultaneously. Create clearly documented defect reports for anomalies found during test procedures. Validate that user expectations are achieved during the testing process. Develop and establish quality assurance measures and testing standards for new applications, and/or enhancements to existing applications throughout their development/product lifecycles. Strong analytical skills; attention to details. Demonstrated ability to work both independently and as part of a software development team. Basic understanding of Java or other object-oriented programming languages. Ability to communicate effectively both orally and in writing. PREFERRED ABILITIES Experience working in an Agile or iterative development environment. Knowledge of test automation and best practices. Experience with IBM Rational Team Concert, or another similar system (JIRA, VersionOne, etc). Experience testing mobile, web, POS (Point-of-sale), financial and human resource applications preferred. A Bachelor's Degree in Computer Science/Information Systems is preferred. Extensive current experience in software testing is required.
Apertus Partners is seeking a Software Tech Analyst to assist with the following in Richmond, VA. Experience with front-end, UI and back-end validation testing. Thorough understanding of various browsers user agents and compatibility testing. Knowledge of SQL and database interaction. Strong analytical skills; attention to details. Work alongside software developers, business analysts, product owners and other system specialists to gather and interpret user/system requirements. Produce well-structured, documented and maintainable test scripts for manual testing that support the software test cycle within the SDLC. Participate in the development and support of the testing program aimed at supporting multiple testing efforts simultaneously. Create clearly documented defect reports for anomalies found during test procedures. Validate that user expectations are achieved during the testing process. Develop and establish quality assurance measures and testing standards for new applications, and/or enhancements to existing applications throughout their development/product lifecycles. Strong analytical skills; attention to details. Demonstrated ability to work both independently and as part of a software development team. Basic understanding of Java or other object-oriented programming languages. Ability to communicate effectively both orally and in writing. PREFERRED ABILITIES Experience working in an Agile or iterative development environment. Knowledge of test automation and best practices. Experience with IBM Rational Team Concert, or another similar system (JIRA, VersionOne, etc). Experience testing mobile, web, POS (Point-of-sale), financial and human resource applications preferred. A Bachelor's Degree in Computer Science/Information Systems is preferred. Extensive current experience in software testing is required.
Aaniiih Nakoda College
Harlem, MT 59526, USA
AANIIIH NAKODA COLLEGE
Aaniiih Nakoda Nic?-Mni Center Project Manager
The Aaniiih Nakoda Nic?-Mni Center Project Manager performs duties and will work with the water project staff and faculty, academic department and with the Dean of Academic Affairs. Responsibilities include: work with community partners and stakeholders to ensure effective coordination of project activities; enter project data in to appropriate databases for research, evaluation and reporting; serve as a community ambassador for ANC and the Aaniiih Nakoda Water Project. The Project Manager will report directly to the Dean of Academic Affairs. This position requires flexibility, excellent interpersonal skills, coordination/organizational experience, and the ability to work well with all levels of internal management, faculty, and staff, as well as students. Specifically, duties will include:
Performance Objectives Commit to the educational mission of Aaniiih Nakoda College; Oversee and manage day-to-day operations of the Aaniiih Nakoda Nic-Mní Center; Maintain project files; Assist in project report preparation; Plan, organize and implement Aaniiih Nakoda Nic-Mní Center outreach activities in cooperation with project faculty; Work with community partners and stakeholders to ensure effective coordination of project activities; Enter project data into appropriate databases for research, evaluation and reporting purposes; Serve as community ambassador for the Aaniiih Nakoda Nic-Mní Center; Assist in the preparation of research papers and conference presentations; and, Fulfill other duties as assigned by Aaniiih Nakoda Nic-Mní Center staff and faculty.
Qualifications Bachelor’s degree required in relevant field of study; Strong written and oral communication skills; Excellent interpersonal and organizational skills; Ability to maintain project records and files; Computer literacy; Experience working with federally-funded grant projects; Ability to work independently with minimal supervision; Experience organizing community outreach and education programs; Valid Montana driver’s license; and, Thorough knowledge of the people, lifeways, history, geography, and educational needs of the Fort Belknap Indian Reservation. Salary According to the ANC Salary Scale; commensurate with experience and qualifications.
Submit to Apply 1)Letter of Application; 2) Current Resume; 3) Official College Transcripts; 4) 3 current letters of recommendations. Please have letters for recommendation correlate with the job you are applying for.
Please send application to Aaniiih Nakoda College, Assistant to the President, PO Box 159, Harlem, MT 59526.
For more information call 406-353-2607 x 222 or mbrockie@ancollege.edu.
Aaniiih Nakoda College is an equal opportunity employer.
Open until filled Incomplete applications will not be considered. recblid 01ebocow17rrg73o73cnxq0a0cm4xl
AANIIIH NAKODA COLLEGE
Aaniiih Nakoda Nic?-Mni Center Project Manager
The Aaniiih Nakoda Nic?-Mni Center Project Manager performs duties and will work with the water project staff and faculty, academic department and with the Dean of Academic Affairs. Responsibilities include: work with community partners and stakeholders to ensure effective coordination of project activities; enter project data in to appropriate databases for research, evaluation and reporting; serve as a community ambassador for ANC and the Aaniiih Nakoda Water Project. The Project Manager will report directly to the Dean of Academic Affairs. This position requires flexibility, excellent interpersonal skills, coordination/organizational experience, and the ability to work well with all levels of internal management, faculty, and staff, as well as students. Specifically, duties will include:
Performance Objectives Commit to the educational mission of Aaniiih Nakoda College; Oversee and manage day-to-day operations of the Aaniiih Nakoda Nic-Mní Center; Maintain project files; Assist in project report preparation; Plan, organize and implement Aaniiih Nakoda Nic-Mní Center outreach activities in cooperation with project faculty; Work with community partners and stakeholders to ensure effective coordination of project activities; Enter project data into appropriate databases for research, evaluation and reporting purposes; Serve as community ambassador for the Aaniiih Nakoda Nic-Mní Center; Assist in the preparation of research papers and conference presentations; and, Fulfill other duties as assigned by Aaniiih Nakoda Nic-Mní Center staff and faculty.
Qualifications Bachelor’s degree required in relevant field of study; Strong written and oral communication skills; Excellent interpersonal and organizational skills; Ability to maintain project records and files; Computer literacy; Experience working with federally-funded grant projects; Ability to work independently with minimal supervision; Experience organizing community outreach and education programs; Valid Montana driver’s license; and, Thorough knowledge of the people, lifeways, history, geography, and educational needs of the Fort Belknap Indian Reservation. Salary According to the ANC Salary Scale; commensurate with experience and qualifications.
Submit to Apply 1)Letter of Application; 2) Current Resume; 3) Official College Transcripts; 4) 3 current letters of recommendations. Please have letters for recommendation correlate with the job you are applying for.
Please send application to Aaniiih Nakoda College, Assistant to the President, PO Box 159, Harlem, MT 59526.
For more information call 406-353-2607 x 222 or mbrockie@ancollege.edu.
Aaniiih Nakoda College is an equal opportunity employer.
Open until filled Incomplete applications will not be considered. recblid 01ebocow17rrg73o73cnxq0a0cm4xl
Aaniiih Nakoda College
Harlem, MT 59526, USA
AANIIIH NAKODA COLLEGE
Aaniiih Nakoda Teacher Training Project Project Proctor/Administrative Assistant
Position Description The Proctor/Administrative Assistant performs administrative duties for the Aaniiih Nakoda Teacher Training Project and academic department and will work closely with the Dean of Academic Affairs and Teacher Training project staff. Responsibilities include: work with community partners and stakeholders to ensure effective coordination of project activities; enter project data in to appropriate databases for research, evaluation and reporting; serve as a community ambassador for ANC and the Aaniiih Nakoda Teacher Training project; screening calls; process travel and meeting arrangements including submission of travel requests and claims; maintenance of basic office and instructional supplies; coordination of student class evaluations. This position requires flexibility, excellent interpersonal skills, coordination/organizational experience, and the ability to work well with all levels of internal management, faculty, and staff, as well as students. Specifically, duties will include:
Performance Objectives Commit to the educational mission of Aaniiih Nakoda College; Coordinate work flow in the academic department and project; Facilitate communication throughout campus, departments and the Teacher Training project; Update and follow up on delegated tasks to ensure progress to deadlines; Be able to work unsupervised; Keep activities and projects on schedule; Maintain academic/faculty procedures manual to ensure consistent performance of routines; Assist in the preparation of research papers and/or presentations; Plan, organize and implement the outreach activities in cooperation with project coordinator and faculty.
Communication Compose correspondence/reports for project or supervisor’s signature; Arrange essential mail in priority action order for Dean of Academic Affairs and Project Coordinator and process outgoing mail; Manage incoming calls for department and assist the ANC receptionist when necessary; o Handle all inquiries within capacity; o Arrange "callbacks" to protect supervisor’s time; o Route calls as needed to appropriate staff; o Conduct phone surveys/inquiries as needed. Set appointments/meetings as needed and assure all room arrangements are made; Maintain calendar; When supervisor chairs meetings: o Prepare agenda in advance o Arrange meeting facilities o Serve as recorder for departmental/project meetings; prepare draft and official minutes. Be aware of FERPA regulations regarding confidentiality; Assure discreet handling of all business; Arrange travel through the Business Office protocol; Arrange travel requests in advance Prepare itinerary, trip file and supplies; Work with project and departmental budgets and prepare reports for both; Complete travel claim report travel is completed; Improve/tighten storage/retrieval systems including the disposal of expired documents and materials; Update and manage files/folders of documents, records, and correspondence.
Tasks Update monthly and annual calendar for department and project; Set up "exception reporting" system to handle routines without supervision; Routinely re-order department/project supplies; Update mail/phone directories; Maintain bulletin boards in the Little River Learning Lodge; Assist faculty with Empower for student attendance requirements; Process student evaluations of classes every semester and compile results.
Qualifications Bachelor’s degree in relevant field of study; Knowledge of and prior experience with post secondary education; Knowledge of and prior experience with federally funded projects; Ability to work in a professional setting and maintain confidentiality of student and personnel information; Ability to communicate effectively; Must have a valid Montana driver’s license; Must have thorough knowledge of the people, lifeways, history, geography, and educational needs of the Fort Belknap Indian Reservation.
Salary According to the ANC Salary Scale; commensurate with experience and qualifications.
How to apply Submit 1) Letter of Application; 2) Current Resume; 3) Official College Transcripts; 4) 3 current letters of recommendations. Please have letters for recommendation correlate with the job you are applying for.
Please send application to Aaniiih Nakoda College, Assistant to the President, PO Box 159, Harlem, MT 59526. For more information call 406-353-2607 x 222 or mbrockie@ancollege.edu.
Open until filled
Incomplete applications will not be considered. recblid z4sit0z2ra6rsgkkgpgoxqz8t9yoja
AANIIIH NAKODA COLLEGE
Aaniiih Nakoda Teacher Training Project Project Proctor/Administrative Assistant
Position Description The Proctor/Administrative Assistant performs administrative duties for the Aaniiih Nakoda Teacher Training Project and academic department and will work closely with the Dean of Academic Affairs and Teacher Training project staff. Responsibilities include: work with community partners and stakeholders to ensure effective coordination of project activities; enter project data in to appropriate databases for research, evaluation and reporting; serve as a community ambassador for ANC and the Aaniiih Nakoda Teacher Training project; screening calls; process travel and meeting arrangements including submission of travel requests and claims; maintenance of basic office and instructional supplies; coordination of student class evaluations. This position requires flexibility, excellent interpersonal skills, coordination/organizational experience, and the ability to work well with all levels of internal management, faculty, and staff, as well as students. Specifically, duties will include:
Performance Objectives Commit to the educational mission of Aaniiih Nakoda College; Coordinate work flow in the academic department and project; Facilitate communication throughout campus, departments and the Teacher Training project; Update and follow up on delegated tasks to ensure progress to deadlines; Be able to work unsupervised; Keep activities and projects on schedule; Maintain academic/faculty procedures manual to ensure consistent performance of routines; Assist in the preparation of research papers and/or presentations; Plan, organize and implement the outreach activities in cooperation with project coordinator and faculty.
Communication Compose correspondence/reports for project or supervisor’s signature; Arrange essential mail in priority action order for Dean of Academic Affairs and Project Coordinator and process outgoing mail; Manage incoming calls for department and assist the ANC receptionist when necessary; o Handle all inquiries within capacity; o Arrange "callbacks" to protect supervisor’s time; o Route calls as needed to appropriate staff; o Conduct phone surveys/inquiries as needed. Set appointments/meetings as needed and assure all room arrangements are made; Maintain calendar; When supervisor chairs meetings: o Prepare agenda in advance o Arrange meeting facilities o Serve as recorder for departmental/project meetings; prepare draft and official minutes. Be aware of FERPA regulations regarding confidentiality; Assure discreet handling of all business; Arrange travel through the Business Office protocol; Arrange travel requests in advance Prepare itinerary, trip file and supplies; Work with project and departmental budgets and prepare reports for both; Complete travel claim report travel is completed; Improve/tighten storage/retrieval systems including the disposal of expired documents and materials; Update and manage files/folders of documents, records, and correspondence.
Tasks Update monthly and annual calendar for department and project; Set up "exception reporting" system to handle routines without supervision; Routinely re-order department/project supplies; Update mail/phone directories; Maintain bulletin boards in the Little River Learning Lodge; Assist faculty with Empower for student attendance requirements; Process student evaluations of classes every semester and compile results.
Qualifications Bachelor’s degree in relevant field of study; Knowledge of and prior experience with post secondary education; Knowledge of and prior experience with federally funded projects; Ability to work in a professional setting and maintain confidentiality of student and personnel information; Ability to communicate effectively; Must have a valid Montana driver’s license; Must have thorough knowledge of the people, lifeways, history, geography, and educational needs of the Fort Belknap Indian Reservation.
Salary According to the ANC Salary Scale; commensurate with experience and qualifications.
How to apply Submit 1) Letter of Application; 2) Current Resume; 3) Official College Transcripts; 4) 3 current letters of recommendations. Please have letters for recommendation correlate with the job you are applying for.
Please send application to Aaniiih Nakoda College, Assistant to the President, PO Box 159, Harlem, MT 59526. For more information call 406-353-2607 x 222 or mbrockie@ancollege.edu.
Open until filled
Incomplete applications will not be considered. recblid z4sit0z2ra6rsgkkgpgoxqz8t9yoja
