CarShield
St. Peters, MO, USA
Job Description Job Description Description: CarShield is seeking talent to join its growing Customer Service team. This role is responsible for handling incoming calls from existing customers, dealing with a wide variety of customer issues. Successful candidates will have excellent communication and customer service skills, strong work ethic, and be motivated by goals and putting their problem-solving skills to use! Reporting to the Customer Service Manager, this position is responsible for: Answering inbound calls from existing customers. Assisting customers with general inquiries, making payments, and questions regarding claims. Handling customer concerns and escalating issues as needed, ensuring all efforts are made to retain existing customers. Working with finance and administration. Maintaining a consistently positive attitude and customer first approach to deliver stellar service to all customers. Maintaining current knowledge of products and services offered....