309 Telecommunications jobs

Job Description Job Title: Voice Engineer (NICE) II Location: Bellevue, WA or Possible Remote Duration: 12 Months Contract (W2) Primary Skills: Cisco UCM/UCCE, ICM, CVP/VXML, Finesse, UCS/VMWare, CUCM, CUBE, CUSP, Call/Voice, Splunk Secondary Skills: You communicate clearly and proactively, by written and spoken methods, with both technical and non-technical audiences. You're comfortable speaking to executive management, engineers, as well as business users. You are a self-starter with the ability to work independently and in a shared Agile team environment What will you be doing? Maintaining (MACD) existing Cisco UCM/UCCE infrastructure Perform reconfiguration of UCM/UCCE components Testing procedures and validating functionality Provide day-to-day end-to-end support for the IP Telephony Environment, responding to alerts, troubleshooting issues, owning and resolving internal customer generated tickets Skill Requirements: 4-6 years experience supporting a full-stack Cisco UCCE Enterprise: ICM, CVP/VXML, Finesse, UCS/VMWare, CUCM, CUBE, CUSP 1-2 Years experience building scripts and configuration objects in ICM 2-3 years troubleshooting issues in a UCCE Environment Strong problem solving and analytic skills to isolate problems, recommend solutions, and implement fixes Call/Voice Processing through Firewalls: understanding network concepts, read firewall logs, submit connectivity requests Log Analysis through Splunk Intermediate SQL knowledge Familiarity with JIRA, Confluence, and Service Now Preferred but not required: Cisco CCNP Collaboration Cisco CCNP Route and Switch 5 Years Developing, Implementing, and Operating Global Contact Center Environments. Company Description Saicon has 20+ Years of IT Staffing and Consulting Experience. Headquartered in Overland, KS, we have 9 Offices Nationwide and have 3 Global Delivery locations. Saicon Specializes and has rich experience filling various type of job roles (Both IT & Non IT) in Retail, Consumer Products and Brands, Insurance, Logistics and Travel, Banking and Financials, Manufacturing, Healthcare and Life Sciences, Telecom, Media & Entertainment, Professional Services, Government and Public Sector.

Job Description About the role FSS is looking for someone who can juggle many requests at a time from customers and technicians to ensure successful completion of a work order. Someone who has low-voltage project experience and will excel in the areas of project execution, customer satisfaction, and communication between the customer, Technicians, and internal team members. A typical Project Manager at FSS never feels comfortable being bored, you will be juggling calls from customers, vendors, and associates to ensure successful delivery at all times. What you'll be doing + Managing and executing overall project and maintaining SLA’s + Dealing directly with customers focusing on building strong customer satisfaction + Running the day-to-day tasks of projects, including maintaining equipment, materials, and DP’s on site + Driving project execution and leaving the customers satisfied with a job well done + Maintaining project margin, making sure it is on or above its estimated margin + Working closely with the Technicians building strong communication as well as ensuring their invoices and deliverables are approved + Participating in weekly Level 10 meetings to review metrics, quarterly goals, and open issues Who we're looking for + Someone who has 3+ years in the field of telecommunications + Someone who has telecom experience, PM experience, or certifications are a plus + Someone who has network infrastructure/cabling/technology comprehension Our benefits +  Annual company meetings in Michigan full of great events and tons of chances to build stronger relationships + Paid Time Off (PTO) + Competitive compensation + Medical/Dental/Vision plans, 401(k), flex spending account, life and disability insurances, and many more optional services at low rates   Company Description Founded in 2004, Federated Service Solutions (FSS) is passionate about helping businesses do business better. Our focus is end-to-end technology equipment and infrastructure solutions which include, but are not limited to, infrastructure cabling, skilled engineering services, and equipment setup, activation, testing and tear outs. Basically we are responsible for any of the technology in a building that doesn’t zap you. This includes devices such as computers, cash registers, phones, CCTV, kiosks, digital signage, and the entire network that connects and supports it.

Job Description About the role FSS is looking for someone who can juggle many requests at a time from customers and technicians to ensure successful completion of a work order. Someone who has low-voltage project experience and will excel in the areas of project execution, customer satisfaction, and communication between the customer, Technicians, and internal team members. A typical Project Manager at FSS never feels comfortable being bored, you will be juggling calls from customers, vendors, and associates to ensure successful delivery at all times. What you'll be doing + Managing and executing overall project and maintaining SLA’s + Dealing directly with customers focusing on building strong customer satisfaction + Running the day-to-day tasks of projects, including maintaining equipment, materials, and DP’s on site + Driving project execution and leaving the customers satisfied with a job well done + Maintaining project margin, making sure it is on or above its estimated margin + Working closely with the Technicians building strong communication as well as ensuring their invoices and deliverables are approved + Participating in weekly Level 10 meetings to review metrics, quarterly goals, and open issues Who we're looking for + Someone who has 3+ years in the field of telecommunications + Someone who has telecom experience, PM experience, or certifications are a plus + Someone who has network infrastructure/cabling/technology comprehension + Role can be based out of Farmington Hills, MI or anywhere in the continental U.S. Our benefits + In Michigan: Third Wednesday night out with the team, spirit days, family picnics, holiday parties, a company kickball team, and plenty of cooking adventures and competitions + Out of State: Annual company meetings in Michigan full of great events and tons of chances to build stronger relationships + Paid Time Off (PTO) + Competitive compensation + Medical/Dental/Vision plans, 401(k), flex spending account, life and disability insurances, and many more optional services at low rates   Company Description Founded in 2004, Federated Service Solutions (FSS) is passionate about helping businesses do business better. Our focus is end-to-end technology equipment and infrastructure solutions which include, but are not limited to, infrastructure cabling, skilled engineering services, and equipment setup, activation, testing and tear outs. Basically we are responsible for any of the technology in a building that doesn’t zap you. This includes devices such as computers, cash registers, phones, CCTV, kiosks, digital signage, and the entire network that connects and supports it.

Job Description About the role FSS is looking for someone who can juggle many requests at a time from customers and technicians to ensure successful completion of a work order. Someone who has low-voltage project experience and will excel in the areas of project execution, customer satisfaction, and communication between the customer, Technicians, and internal team members. A typical Project Manager at FSS never feels comfortable being bored, you will be juggling calls from customers, vendors, and associates to ensure successful delivery at all times. What you'll be doing + Managing and executing overall project and maintaining SLA’s + Dealing directly with customers focusing on building strong customer satisfaction + Running the day-to-day tasks of projects, including maintaining equipment, materials, and DP’s on site + Driving project execution and leaving the customers satisfied with a job well done + Maintaining project margin, making sure it is on or above its estimated margin + Working closely with the Technicians building strong communication as well as ensuring their invoices and deliverables are approved + Participating in weekly Level 10 meetings to review metrics, quarterly goals, and open issues Who we're looking for + Someone who has 3+ years in the field of telecommunications + Someone who has telecom experience, PM experience, or certifications are a plus + Someone who has network infrastructure/cabling/technology comprehension Our benefits + Annual company meetings in Michigan full of great events and tons of chances to build stronger relationships + Paid Time Off (PTO) + Competitive compensation + Medical/Dental/Vision plans, 401(k), flex spending account, life and disability insurances, and many more optional services at low rates   Company Description Founded in 2004, Federated Service Solutions (FSS) is passionate about helping businesses do business better. Our focus is end-to-end technology equipment and infrastructure solutions which include, but are not limited to, infrastructure cabling, skilled engineering services, and equipment setup, activation, testing and tear outs. Basically we are responsible for any of the technology in a building that doesn’t zap you. This includes devices such as computers, cash registers, phones, CCTV, kiosks, digital signage, and the entire network that connects and supports it.

Job Description Mobile Communications America is seeking an experienced RF Field Technician based out of our Gainesville, GA office. The individual in this role must be able to rapidly diagnose and correct issues and concerns at customer or other remote sites and in the service shop facility. The Field Technician will be responsible for addressing concerns including, but not limited to mobile products, portable products, paging, base stations, repeaters, and remote products. What are the main duties and responsibilities? Service accounts by analyzing work orders; planning daily travel schedule; investigating complaints; conducting tests; resolving problems. Establish service by studying system requirements; ordering and gathering components and parts; completing installation; performing acceptance tests. Maintain rapport with customers by examining complaints; identifying solutions; suggesting improved methods and techniques; recommending system improvements. Keep personal equipment operating by following operating instructions; troubleshoot breakdowns; maintain supplies; perform preventive maintenance; call for repairs. Document service and installation actions by completing work tickets, reports, logs, and records. Maintain customer confidence by keeping service information confidential. Update job knowledge by participating in educational opportunities; read professional publications. Assist with mobile installations upon demand. Participate in after hours, on-call service schedule. Ideal candidates will have the following experience, skills and education: 3+ years Service Technician experience in diagnosing, repairing, programming, and installing equipment in the 2-way radio wireless and /or communication field. Extensive knowledge/understanding of 2-way radio theory, RF propagation characteristics at various frequency bands and communications systems. Previous networking experience a plus. Ability to interpret schematics, blueprints, and diagrams. Knowledge of battery backup systems, base stations, repeaters, multicouplers and duplexers, basic TCP/IP principles and NIC programming. Proficiency in setup and program routers and switches, set up VLAN’s and VPN’s Operate various test equipment including but not limited to, spectrum analyzers, system analyzers, watt meters, TDR's, FDR's, and multi-meters. Knowledge of audio, RF, digital, and microprocessor electronic circuits found in communications equipment at the component level. 2 year Associate degree in Electronics Technology or equivalent. CET Certification Proficiency with MS Office Suite, such as Microsoft Word and Excel. Candidates must possess clean driving record and valid driver's license. Working Conditions The physical environment requires the employee to work both inside and outside in heat/cold, wet/humid, and dry/arid conditions. Physical Requirements While performing the duties of this job, the employee is required to stand, walk, sit, use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear, utilize personal protective equipment to prevent exposure to potentially hazardous materials, lift (overhead, waist level) from floor, bending, frequently utilize near vision use for reading and computer use; be able to handle semi-frequent stressful conditions (cardiovascular), frequently work in outdoor weather conditions, frequently move equipment weighing up to 50 pounds, occasionally ascend / descend a ladder, operate a motor vehicle, frequently position self to maintain computers or other equipment as needed. Direct Reports No Direct Reports Travel Must have the ability to travel as needed. (Less than 25%) Some overnight travel may be expected. NOTE: The above statements are intended to describe the general nature and level of work being performed by the person assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills and physical demands required of personnel so classified. Mobile Communications America, Inc. reserves the right to modify or revise the job descriptions in part or in its entirety. Reasonable accommodations will be made in accordance with governing law. Mobile Communications America, Inc. is an equal opportunity employer that recognizes the value of a diverse workforce. All qualified individuals will receive consideration for employment without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, genetic information, or any other criteria protected by federal, state or local law.   Company Description Mobile Communications America, (MCA) specializes in solving complex communication challenges through strategic partnerships with solution and technology manufacturers. MCA is committed to a personal level of customer service and providing solutions to alleviate customer obstacles. With 45+ full service locations and over 600 employees, MCA is the largest Motorola Solutions Partner in the Southeast providing our customers with more access to service and support than any other channel partner.

Job Description Mobile Communications America, Inc. is seeking a motivated account executive with strong sales experience in the Knoxville, Tennessee area. As an Account Executive you will be representing numerous “best in class” technology solutions in the areas of; communications, video/access control, incident management, IoT, and fleet management, all of which enable our customers to successfully focus on their mission. As you bring customers through their journey with MCA, you will have the opportunity to win, exceed quota, and grow with the full backing our extensive customer service organization and technical support resources. There is no better opportunity for sales hunters to jump into this fast-growing environment and take advantage of our expanding solution set and potential customers. We are looking for the best B2B sales people who know how to be the customer’s trusted adviser and as a result take full advantage of the un-capped sales commission plan! What are the main duties and responsibilities? Must be able to work closely within the organization throughout the territory and execute a strategy to maximize both revenue growth and profitability along with building long-term customer loyalty. Forecast sales and develop “out of the box” sales strategies. Meet and exceed assigned sales targets. Relationship / Account Management ability to develop new relationships and maintain existing relationships with both potential and current clients. Leverage market data and marketing resources to target and prospect customers to uncover needs and solution sell. Navigate organizations from various industries to move and ultimately close deals. Manage quote and funnel on monthly basis for success. Ideal candidates will have the following experience, skills and education: Previous B2B technology or communication solutions experience. Ability to build rapport with clients and prospects; ability to articulate compelling value verbally and in writing. Track record of meeting sales goals. Self-starter, high energy, results-driven individual - you own the details and the projects and are not afraid of accountability. Familiarize self with competitors' products and sell against them. Possess ability to explain product features and benefits. Exceptional time management and ability to focus on what matters. Previous experience with CRM. Possess intermediate ability to use Microsoft Office suite of products. MCA provides a fantastic opportunity for you to grow, learn and succeed. You will be part of a team that is passionate about serving customers by addressing challenges that impact their safety, security, and operational efficiency. Benefits include: Competitive salary and commission structure Uncapped commission plan Medical, dental, vision and retirement benefits Flexible work options Ability to help people in need after natural disasters in the area, as part of our disaster recovery program All the tools you need to succeed including phone, laptop, and vehicle allowance. Extensive new hire training program and mentor program Opportunity to join a fast-growing company and grow with us Working Conditions The physical environment requires the employee to work both inside and outside in heat/cold, wet/humid, and occasionally dry/arid conditions. Physical Requirements While performing the duties of this job, the employee is required to stand, walk, sit, use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear, utilize lift (overhead, waist level) from floor, bending, frequently utilize near vision use for reading and computer use; be able to operate a motor vehicle. Direct Reports No Direct Reports Travel Must have the ability to travel as needed. Some overnight travel may be expected. Mobile Communications America, Inc. is an equal opportunity employer that recognizes the value of a diverse workforce. All qualified individuals will receive consideration for employment without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, genetic information, or any other criteria protected by federal, state or local law. Company Description Mobile Communications America, (MCA) specializes in solving complex communication challenges through strategic partnerships with solution and technology manufacturers. MCA is committed to a personal level of customer service and providing solutions to alleviate customer obstacles. With 45+ full service locations and over 600 employees, MCA is the largest Motorola Solutions Partner in the Southeast providing our customers with more access to service and support than any other channel partner.

Job Description Our Mission & Values Dialog Direct, a Qualfon company, has a mission to help as many people as possible pursue their total vocation—as individuals and as members of society—by creating an ever-growing number of job opportunities as we strive to become the outsourcer of choice for our clients What we offer: All team members can further their education and earn a college degree through Qualfon University scholarship program We lead by example to ensure our amazing team members and supervisors embrace and live the Qualfon Mission & Values Medical, dental benefits, vision and life & accident insurance for full time employees Competitive wages Opportunities to earn additional income through incentives Planned Time Off pay Qualfon is dedicated to ensuring all team members have Fun@Work! What you will be doing: Answering inbound phone calls regarding a customer’s account Making outbound calls to follow up on customers when necessary Maintaining composure in escalated situations Building customer relationships, earning their loyalty and trust. Operating accurately & efficiently in a fast paced environment Handling multiple responsibilities at one time Qualified candidates will be comfortable in a multi-tasking, high-energy environment. They will be creative and analytical problem solvers with a passion for excellent customer service Smiling as you speak with our customers, our customers can hear the smile What skills you will need: 1 year of call center or customer service experience Maintain regular and reliable attendance, including the daily schedule as assigned Flexible with the working schedule; may be expected to work weekends, holidays and events Computer proficiency with applications Confidence in your self -motivation techniques Eighteen (18) years of age or older on or before hire date Minimum education of a High School diploma or GED Professional appearance and conduct Company Description Dialog Direct, a Qualfon Company, is a global provider of contact center, back-office, and business process outsourcing (BPO) services. We offer a full suite of customer lifecycle services including sales, customer care, technical support, and retention programs, and we are experienced at operating large client programs across multiple geographies. Qualfon also supports a variety of communication channels including voice, chat, email, IVR, social media, and blogs. Qualfon's employee retention is often two times the industry average, which provides our clients more value with better quality at a lower price. The secret to our highly tenured and engaged workforce is simple: It's about people. We focus on what matters to our people, and that is their work life, plus their family, friends, community, spirituality, and health. We invest in the well-being of our people and, in return, they take better care of customers, clients, and our communities. With our mission to Be the Best BPO and Make People's Lives Better, Qualfon is consistently a top-ranking provider for clients and has helped many companies win coveted customer service awards.

Job Description   Vision Technologies is preparing for a large data center build in Knoxville, TN. This is a long term full time opportunity. We are looking for Cable Technicians with strong data center experience to join our team. This is a full time opportunity. Responsibilities: Fiber Tray Installation Running pre terminated Fiber optic cables Rack & Stack Equipment Pulling, termination, testing, and labeling Qualifications: 4 years experience working as a low voltage technicians minimum 2 years working in a data center environment Please apply and include your hourly rate requirement. Company Description Vision Technologies, Inc. is a professional IT services company that provides a suite of solutions for commercial and federal environments. Our service offerings range from on-site IT support to IP Convergence Technologies in Security and AV, to the design and installation of low-voltage voice and data cabling systems. Providing services to clients on 3 continents, Vision is committed to flawless execution and 100% Customer Satisfaction. As a Service Disabled Veteran Owned Business, Vision provides government entities and integrators with a least-cost delivery partner. Our GSA Schedule and our VETS GWAC provide streamlined procurement for federal agencies, as well as our system integrator partners. We recognize that we only succeed when you succeed!

Job Description   Position Overview: The Field Service Technician provides quality installation of wireless base station equipment for optimum system performance. Perform duties in support of network expansion to ensure new and upgraded equipment is operating to meet performance criteria within prescribed timeframes. He/she also manages time and client communication with minimal supervision.  This individual shall at all times uphold the foundational goals of MUTI: “Client Service, Quality, and Safety” to enhance the integrity for which the organization has become known.   Most of this work will be in the Iowa, Nebraska and Minnesota area so must be open to traveling 2-4 weeks at a time (company vehicle provided).  Essential Job Duties: Responsible for providing quality installation, termination and commissioning services for remote base station equipment. Remote equipment includes, but is not limited, to the following; BTS equipment, power bays, batteries, microwave radios, and associated network equipment. Work with the project manager to insure project profitability.  This will include the preparation of change orders and project exception documentation. Follows detailed procedures when performing tasks while maintaining quality Must be capable of understanding technical information Must be willing to work day, evening or night hours; overtime, emergency call-outs, weekends and holidays as required. May be required to be away from home location for extended periods of time. Must be able to use hand & power tools, and basic test equipment. Must be able/willing to cross train on other telecommunications equipment that the company may need personnel to install/operate/maintain Perform Connector installation and inspection Provide field support in the following areas: equipment delivery coordination, equipment installation of batters, rectifiers, inverters, BDFB’s, BDCBB’s, UPS Systems, and associated infrastructure used in telecommunications networks. Work with DC Power +24v and -48v systems Running and lacing power cable, Installing Emerson Power Plants and Deka Batteries Running, cleaning, and testing fiber connections Cable Management Maintain company resources such as; vehicle inventory, tools, vehicle, test equipment to insure proper operation and availability. Complete required administrative duties in a timely and accurate manner. Provide accurate time card and work log to supervisor at the end of each week. Act and make decisions independently or autonomously Must work well with others Maintain professional appearance and attitude in all interactions with the client or other team members Must be able to move and/or lift material weighing up to a maximum of 60 pounds and drive long distances safely to complete job assignments.  Qualifications/ Job Requirements: Verizon Wireless/US Cellular Experience desired Must be familiar with power, fiber and coax Associates Degree in Electronics or Computer Science a plus Related experience in computer operations, switching, and radio or data communications RF Experience Must be computer literate, possess MS Office experience Demonstrated ability of solid oral & written communications skills. Must pass pre-employment testing (motor vehicle, drug and background check) Must possess valid driver’s license Adhere to safety practices and procedures. Establish and maintain DOT certification. EOE/M/F/D/V​​ Company Description Company Overview: Midwest Underground Technology has long been recognized as one of the best when considering Communications Tower Erection and Maintenance, installation of complete Microwave Systems, Facility Services, and full service Small Cell/DAS solutions. With over 170 years' combined experience in the telecommunications industry, MUTI has managed and/or constructed some of the most difficult projects in the nation. Our close-knit, unified team of employees understand that quality, safety and integrity provide the foundation of our success. MUTI offers an extremely competitive compensation program with health, life, vision, and dental insurance. We also offer per diem, paid time off, 401(k) with company match, paid holidays, and more. Please feel free to visit our website at www.mutionline.com for more information and make sure to check us out on Facebook at https://www.facebook.com/MUTIUSA

Job Description Looking for a fresh new start? Looking to have a new view in your future? Then welcome to Jaguar Technologies, the premiere telecommunications subcontractor in Florida. We are seeking Experience Technicians ONLY, that are passionate about their work and take customer service to the next level. As a cable installer you will be performing the installations of residential and commercial coax for MSOs such as Spectrum and Comcast. We currently serve Orange, Seminole, Volusia and Flagler counties. Requirements • Must have a valid Florida driver's license. • Must have an SUV, truck, or van. • Pass drug and background test. • Triple Play certified (preferred) If you think you’re a dedicated and self-driven individual that follows guide lines set by the cable companies, then contact one of our recruiters today. Why wait for another disappointing work day? Call now and make a change for the better; join the team at Jaguar Technologies. Company Description Jaguar Technologies, Inc., is a service-oriented business that facilitates the installation of residential and commercial coax for MSO (multiple service organization) such as Spectrum and Comcast. We offer a profitable business relationship where success directly correlates with productivity and quality.

Job Description PCS Wireless, LLC East Hanover, NJ, USA AMAZING GROWTH OPPORTUNITY Production Line Leader   Job Duties: · Assist Supervisor in planning and organizing departmental goals · Must ensure KPI's are met · Maintain strong working knowledge of all processes and policies · Read working orders and issue instructions carefully · Monitor team members during production activities to ensure adherence to processes and safety procedures · Provide encouragement to team members, including communicating team goals and identifying areas for new training or skill checks · Ensure that work materials are present when needed · Motivate employees to enhance production quantity and at the same time maintain high quality standards · Inspect finished products to ensure quality · Keep records of employee performance · Conduct team meetings to update employees on best practices and continuing expectations · Communicate concerns and policies among management and employees. · Enforce safety guidelines, cleanliness and security standards in the warehouse · Promote and be the example for safety awareness and PPE in the warehouse · Immediately escalate performance issues and violations of company policy, procedure, and guidelines to the supervisor · Communicate and cooperate with team members and leadership · Take on additional duties as assigned by leadership Qualifications and Skills: · High School degree/GED required · Must be Bilingual--(Spanish/English) · Must know MS Excel · Minimum 2 years supervisory experience in warehouse environment · Have good oral and written communication skills · Capable of standing and walking for prolonged periods of time and able to lift and carry weights up to 20 pounds.   Company Description PCS Wireless, LLC is a privately held company which began operations in 2001. We are headquartered in Florham Park, NJ and have global representation in more than 20 countries. PCS Wireless, LLC partners with manufacturers, operators, distributors, service centers, and retailers to turn inventory challenges into business opportunities. We specialize in the responsible and profitable redistribution of new and pre-owned phones, tablets, accessories, and other wireless equipment. Our partners leverage our Asset Recovery, Buyback Programs, OEM Value Added Distribution, Open Market Programs, Device Services and Device Diagnostics to improve their bottom line. We have a local presence in every major market and a global network of more than 2,500 active customers. Our expertise in reverse logistics and asset recovery has fueled our rapid growth, and our commitment to operational excellence has inspired us to earn ISO 9001:2015, ISO 14001:2015, OHSAS 18001:2007 and R2:2013 certifications.

Job Description Location: 904 Murray Road. East Hanover, NJ 07936 Must be eligible to work in the U.S. Must be Bilingual (Spanish/English) PCS Wireless partners with manufacturers, operators, distributors, service centers, and retailers to turn inventory challenges into business opportunities. We specialize in the responsible and profitable redistribution of new and pre-owned phones, tablets, accessories, and other wireless equipment. Our Production facility needs a highly motivated and organized Warehouse Production Manager reporting directly to senior management, to join our already successful team. Do you enjoy driving efficiency, lean manufacturing, motivating teams and exceeding targets? Are you passionate about on time delivery, process optimization and team engagement? Can you engage with operators on the line as well as senior management? If so, we want to talk to you. PCS Wireless needs a highly skilled manager to create effective policies and procedures to ensure our manufacturing department operates at peak efficiency. We are looking for an experienced Production Manager who can roll up their sleeves to constantly improve our output. We offer a competitive salary, a dynamic production environment and excellent benefits to the right candidate. Production Manager Responsibilities Manage and evaluate employee and system resources to ensure optimal productivity with minimal downtime Oversee a department of 100+ employees in a fast-paced manufacturing department Ensure the efficient workflow of production lines Strive to reduce overhead while increasing productivity across all product lines Set ambitious production goals and communicate them to key personnel Establish workflow policies and processes that enhance speed and efficiency without compromising product quality, safety or integrity Ensure all employees follow industry standard health and safety guidelines Provide motivation, support and guidance to all employees Communicate any problems or obstacles to senior management while working to resolve Create schedules for employees to ensure optimum staffing levels Required Skills 3+ years' experience in manufacturing operations 3+ years' experience in a production management capacity Bachelor's degree or equivalent experience Excellent people management skills Excellent project management skills Proven track record of successfully training employees in productivity and delivery Working knowledge of OSHA and EPA regulations Ability to coach and mentor employees on a one-on-one basis as well as in a group setting Team focused with an ability to work in a fast-paced, dynamic environment Strong English and Spanish verbal, written and interpersonal communication skills General skills MS Office Inventory Management Lean Manufacturing Six Sigma an advantage Computer and technology literate Must be Bilingual- English/ Spanish RELOCATION PACKAGE is available Company Description PCS Wireless, LLC is a privately held company which began operations in 2001. We are headquartered in Florham Park, NJ and have global representation in more than 20 countries. PCS Wireless, LLC partners with manufacturers, operators, distributors, service centers, and retailers to turn inventory challenges into business opportunities. We specialize in the responsible and profitable redistribution of new and pre-owned phones, tablets, accessories, and other wireless equipment. Our partners leverage our Asset Recovery, Buyback Programs, OEM Value Added Distribution, Open Market Programs, Device Services and Device Diagnostics to improve their bottom line. We have a local presence in every major market and a global network of more than 2,500 active customers. Our expertise in reverse logistics and asset recovery has fueled our rapid growth, and our commitment to operational excellence has inspired us to earn ISO 9001:2015, ISO 14001:2015, OHSAS 18001:2007 and R2:2013 certifications.

Job Description About the role FSS is looking for someone who can juggle many requests at a time from customers and technicians to ensure successful completion of a work order. Someone who has low-voltage project experience and will excel in the areas of project execution, customer satisfaction, and communication between the customer, Technicians, and internal team members. A typical Project Manager at FSS never feels comfortable being bored, you will be juggling calls from customers, vendors, and associates to ensure successful delivery at all times. What you'll be doing + Managing and executing overall project and maintaining SLA’s + Dealing directly with customers focusing on building strong customer satisfaction + Running the day-to-day tasks of projects, including maintaining equipment, materials, and DP’s on site + Driving project execution and leaving the customers satisfied with a job well done + Maintaining project margin, making sure it is on or above its estimated margin + Working closely with the Technicians building strong communication as well as ensuring their invoices and deliverables are approved + Participating in weekly Level 10 meetings to review metrics, quarterly goals, and open issues Who we're looking for + Someone who has 3+ years in the field of telecommunications + Someone who has telecom experience, PM experience, or certifications are a plus + Someone who has network infrastructure/cabling/technology comprehension Our benefits + Annual company meetings in Michigan full of great events and tons of chances to build stronger relationships + Paid Time Off (PTO) + Competitive compensation + Medical/Dental/Vision plans, 401(k), flex spending account, life and disability insurances, and many more optional services at low rates   Company Description Founded in 2004, Federated Service Solutions (FSS) is passionate about helping businesses do business better. Our focus is end-to-end technology equipment and infrastructure solutions which include, but are not limited to, infrastructure cabling, skilled engineering services, and equipment setup, activation, testing and tear outs. Basically we are responsible for any of the technology in a building that doesn’t zap you. This includes devices such as computers, cash registers, phones, CCTV, kiosks, digital signage, and the entire network that connects and supports it.

Job Description Working Hours: Varying Schedule Based on Job Requirements About FSS: Founded in 2004, Federated Service Solutions (FSS) is passionate about helping businesses do business better. Our focus is end-to-end technology equipment and infrastructure solutions which include, but are not limited to, infrastructure cabling, skilled engineering services, and equipment setup, activation, testing and tear outs. Basically, we are responsible for any of the technology in a building that doesn’t zap you. This includes devices such as computers, cash registers, phones, CCTV, kiosks, digital signage, and all of the network that connects and supports it. About the role: We're seeking a direct hire (W2) Technician who will travel nationally but with their home base in mind. In this job the technician will be performing deployments of infrastructure cabling and equipment in both new and existing facilities. FSS looks for professional team members with positive attitudes and strong work ethics. Our W2 Technicians primarily travel regionally, with the opportunity to travel across the USA for large project installs. To ensure success working for FSS you must have great communication and a willingness to always learn more. What you'll be doing: Installing, terminating, and testing structured cabling (Cat X) and low-voltage devices utilizing project manuals and blueprints Completion of each work order thoroughly and successfully Submission of work order documentation in the required timeframe Maintain a positive working environment for your peers and most importantly the customer Provide prompt communication the team Who we’re looking for: Someone who has experience with Fiber preferred Someone who is adherent to customer, company, industry (TIA/EIA, ANSI, BICSI), and Safety standards Someone who is looking forward to being a road warrior Someone with high school diploma or GED Someone with a current valid driver's license that is automotive insurable Someone who is comfortable with traveling around USA: Average routes are 3-4 weeks in duration before returning home Someone who is able to pass a background check, driving record check, and drug screening per company standards Someone who knows how to utilize the software on a computer including email, a word processor, and the web to send deliverables and communications Our Benefits: Paid Time Off Competitive compensation Per diem for travel locations (hotel and food) Company provided and paid for transportation Medical/Dental/Vision plans, 401(k), flex spending account, life and disability insurances, and many more optional services at low rates       Company Description Founded in 2004, Federated Service Solutions (FSS) is passionate about helping businesses do business better. Our focus is end-to-end technology equipment and infrastructure solutions which include, but are not limited to, infrastructure cabling, skilled engineering services, and equipment setup, activation, testing and tear outs. Basically we are responsible for any of the technology in a building that doesn’t zap you. This includes devices such as computers, cash registers, phones, CCTV, kiosks, digital signage, and the entire network that connects and supports it.

Job Description Working Hours: Varying Schedule Based on Job Requirements About FSS: Founded in 2004, Federated Service Solutions (FSS) is passionate about helping businesses do business better. Our focus is end-to-end technology equipment and infrastructure solutions which include, but are not limited to, infrastructure cabling, skilled engineering services, and equipment setup, activation, testing and tear outs. Basically, we are responsible for any of the technology in a building that doesn’t zap you. This includes devices such as computers, cash registers, phones, CCTV, kiosks, digital signage, and all of the network that connects and supports it. About the role: We're seeking a direct hire (W2) Technician who will travel nationally but with their home base in mind. In this job the technician will be performing deployments of infrastructure cabling and equipment in both new and existing facilities. FSS looks for professional team members with positive attitudes and strong work ethics. Our W2 Technicians primarily travel regionally, with the opportunity to travel across the USA for large project installs. To ensure success working for FSS you must have great communication and a willingness to always learn more. What you'll be doing: Installing, terminating, and testing structured cabling (Cat X) and low-voltage devices utilizing project manuals and blueprints Completion of each work order thoroughly and successfully Submission of work order documentation in the required timeframe Maintain a positive working environment for your peers and most importantly the customer Provide prompt communication the team Who we’re looking for: Someone who has experience with Fiber preferred Someone who is adherent to customer, company, industry (TIA/EIA, ANSI, BICSI), and Safety standards Someone who is looking forward to being a road warrior Someone with high school diploma or GED Someone with a current valid driver's license that is automotive insurable Someone who is comfortable with traveling around USA: Average routes are 3-4 weeks in duration before returning home Someone who is able to pass a background check, driving record check, and drug screening per company standards Someone who knows how to utilize the software on a computer including email, a word processor, and the web to send deliverables and communications Our Benefits: Paid Time Off Competitive compensation Per diem for travel locations (hotel and food) Company provided and paid for transportation Medical/Dental/Vision plans, 401(k), flex spending account, life and disability insurances, and many more optional services at low rates       Company Description Founded in 2004, Federated Service Solutions (FSS) is passionate about helping businesses do business better. Our focus is end-to-end technology equipment and infrastructure solutions which include, but are not limited to, infrastructure cabling, skilled engineering services, and equipment setup, activation, testing and tear outs. Basically we are responsible for any of the technology in a building that doesn’t zap you. This includes devices such as computers, cash registers, phones, CCTV, kiosks, digital signage, and the entire network that connects and supports it.

Job Description   The Warehouse  Training Coordinator will be responsible for the design, development, implementation and maintenance of training programs to ensure that it fulfill operational needs. The coordinator will manage, guide, and develop Training staff, as well as plan, organize, direct, and oversee all warehouse training programs and ensure staff members and trainees adhere to all established safety standards, regulations, and performance guidelines. While creating and maintaining a positive learning environment. Responsibilities: Develop, manage and facilitate training courses and skill development sessions that align with and support the business. Create/Maintain the instructional design and development of training material (manuals, handouts, flyers, etc.) and/or the procurement of outside training sources, coordination of enrollments and scheduling of courses. Determine performance and training needs using various methods: review of job description, needs assessment surveys and management feedback.  Prepare, update and distribute training materials. Evaluate trainee’s performance to ensure training is meeting business needs and improving performance. Document and track trainee performance and provide regular updates to the management team on the progress and results achieved. Conduct on-the-job training to ensure all new hires receive and understand all delivered material and information intended for successful orientation of new associates. Maintain and update training records for each employee. Administer training exams for potential candidates and new employees. ·         Appraise, motivate, and direct staff to ensure efficient operations using a professional and positive approach. ·         Perform additional duties and projects as assigned by management Qualifications: Associates degree 3-5 years of experience as a Warehouse Trainer. Knowledge of general warehouse operations, shipping and loading dock procedures Must have experience designing, delivering and evaluating training needs pre/post assessments, developing effective training programs and materials, and presenting course materials in a formal training environment Must be able to read, write and speak fluent English and Spanish. Knowledge of instructional methods and techniques; knowledge of principles of human resource management Must possess functional ability, team player mentality, attention to detail, solid organizational and excellent communication skills. Self-motivated individual with great problem-solving skills Hours of availability: must be able to accommodate arriving as early as 7:30 AM Must be Proficient in Microsoft Office. Company Description PCS Wireless, LLC is a privately held company which began operations in 2001. We are headquartered in Florham Park, NJ and have global representation in more than 20 countries. PCS Wireless, LLC partners with manufacturers, operators, distributors, service centers, and retailers to turn inventory challenges into business opportunities. We specialize in the responsible and profitable redistribution of new and pre-owned phones, tablets, accessories, and other wireless equipment. Our partners leverage our Asset Recovery, Buyback Programs, OEM Value Added Distribution, Open Market Programs, Device Services and Device Diagnostics to improve their bottom line. We have a local presence in every major market and a global network of more than 2,500 active customers. Our expertise in reverse logistics and asset recovery has fueled our rapid growth, and our commitment to operational excellence has inspired us to earn ISO 9001:2015, ISO 14001:2015, OHSAS 18001:2007 and R2:2013 certifications.

Job Description At least 2 years relevant experience required. The team at our Network Operations Center (NOC) is responsible for 24x7 monitoring the nationwide fixed and wireless network. The team at our Network Operations Center (NOC) is responsible for deployment of the nationwide retail store and supporting networks. The objective of this group and ultimately this position to capture lessons learned on network deployment and develop solutions to improve process, tools and performance to reduce repeatable failures. This role requires a detail-oriented and disciplined candidate. Your primary focus will be to handle deployment and troubleshooting of our cutting-edge data technologies to provide national visibility of network outages for Retail store network, paying particular attention to self-inflicted outages. Basic level knowledge of Cisco topology · Good skills in Microsoft applications, such as Word, Excel, Outlook, etc. · Good communications skills, oral and written · Ability to type a minimum of 20 words per minute · Cisco router and switch familiarity / knowledge, and basic IP Networking skills. This will be both night and day work and require flexibility. Company Description Founded in 1989, Glotel opened its doors as a telecom staffing provider. Today, Glotel has evolved into a niche brand operating at the intersection of IT, engineering and communications to optimize our clients.

Job Description Title: Third Party Security and Compliance Specialist Department: Information Security Reports to: Vice President, Information Security Location: Any OnSolve corporate office or remote   Job Summary The Third Party Security and Compliance Specialist is responsible for managing risks associated with all third parties including customers, vendor/suppliers, partners, contractors and others. OnSolve is responsible to protect our customers data that is entrusted to us and our employee data as well, this role helps ensure that we are managing risks accordingly. The role will establish and continually improve the third party security risk management program by building business partnerships internal to OnSolve with the sales and account management team, procurement, legal and other business functions as well as partnerships with customers and their third party management functions. The role conducts risk assessments for OnSolve vendors and responds to customers due diligence requests. Risk ranking and reporting is to be provided on regular basis. The security program is designed to ensure that all assets: physical, technical and information assets as well as employee, client and corporate data are adequately protected. This position works within the security and privacy department as well as collaboratively throughout the organization to ensure awareness, remediation and compliance to all policies.   Essential Job Responsibilities Conduct information security risk assessments and due diligence activities of vendors, and vendor software, suppliers, partners and contractors using OnSolve policies that are based on industry standards and based on the risk appetite set by management. Develop an understanding of the third party risk program and provide recommendation to internal resource. Formalize gaps, maintaining a risk register by third party and provide guidance for remediation. Create risk reports for management to ensure informed decisions and follow through to sign off for vendor acceptance and any residual risk acceptance. Respond to information security risk assessments from customers providing the due diligence assurances of OnSolve’s security posture. Create and maintain a standard set of questions and responses based upon our customers’ requests and requirements. Create and maintain a standard set of supporting documents to provide to customers based upon our customers’ requests and requirements. Develop an understanding of the customers third party risk program and ensure appropriate communication between the customers third party risk team and OnSolve. Formalize gaps identified by the customer and report to the appropriate teams for remediation. Maintain the risk register through the remediation process. Create risk reports for management to ensure informed decision for remediations and other proposed changes to OnSolve’s environment or submit report to customer for their risk acceptance. Ensure third party life cycle is managed from prospective third party, on-boarding, monitoring, annual review and off-boarding at contract termination. Maintain an awareness and knowledge of the applicable control frameworks and data privacy regulations such as ISO 27001 and 27002, NIST 800-53, FedRAMP, Cloud Security Alliance, FISMA, AICPA SOC 2, GDPR, and other international privacy law and U.S. domestic state privacy laws. Perform other duties as assigned by management.   Qualifications B.S. degree in a technology discipline, cybersecurity or risk management or equivalent related experience and training required. Security certification such as CRM, CRISC, CTPRP CISSP, or relevant related experience and training required. 3+ years relevant experience desired. Strong written skills to produce risk reports that are easy to understand for each defined audience. Ability to build, manage and improve the security programs identified, specifically the third party management and risk management programs using the identified standards. Ability to perform effective third party risk assessments and the ability to respond to third party risk assessment in a timely manner. Project management skills and ability to manage multiple tasks and project simultaneously. Working knowledge of the appropriate security standards and frameworks including ISO, AICPA SOC, NIST, FedRAMP and other standards as they are identified. Familiarity with industry standard tools to manage and report risk. (ZenGRC, Service Now, Jira) Understanding of enterprise technology infrastructure, hardware, software and features, agile application development, testing and deployment, as well as the processes to manage and maintain as it pertains to cyber and physical security. Skills including being analytical with attention to detail and long periods of focused attention and sitting, ability to prioritize, troubleshooting Must be able to participate in 24/7 incident response Some travel may be required. Compensation & Benefits Health, Dental, Vision, Life Insurance 401K Paid time off and personal days Paid holidays The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.             Company Description Come be part of the team which has been credited with helping to locate more than 3,500 missing children and provides real-time alerts to enhance personal safety via our state-of-the-art critical notification technology. OnSolve is the largest global provider of SaaS-based critical communication solutions for enterprise, SMB, and government customers. The company’s cloud-based software communications platform provides seamless and easy-to-deploy solutions for the exchange of critical information among organizations, their people, devices and external entities, with use cases designed to save lives, enhance revenue, and reduce costs. OnSolve solutions include MIR3®, the most comprehensive solution available for large enterprises and federal agencies seeking to manage critical events or natural disasters effectively via the transmission of critical information and instructions. The company’s CodeRED® solution provides high-speed notification services capable of reaching millions of people in minutes, applying its mission critical capabilities to government, utilities, healthcare and other markets. In addition, the company recently acquired Send Word Now’s emergency notification system, increasing its enterprise offerings across all industries. Other solutions offered include SmartNotice® and TelAlert® for specific use cases, or for companies with less complex notification requirements. OnSolve is an equal employment opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Job Description Overview Tyto Athene (formerly Black Box Government Solutions) is a full service integrator focused on helping clients to accelerate their ability to make decisions by providing ubiquitous and secure access to enterprise information throughout their operating environment. Tyto Athene uses a myriad of technologies, innovative thinking, and proven processes to deliver successful outcomes for its clients worldwide. Tyto Athene is seeking an experienced NEC ETAS Engineer in the Amherst, VA Network Operations Center (NOC). The ability to telecommute is a possibility for the right candidate. Responsibilities The NEC ETAS Engineer must be capable of performing advance troubleshooting and system restoration on the full NEC Univerge product line. The candidate must be experienced in assessing user needs, translating those needs to identify the nature of the trouble and applying skills to rectify the error condition on the system. Extensive knowledge in the entire NEC Telecommunication and Unified Communication suite is required, and additional knowledge of Contact Center, Conferencing and Voice Mail is preferred. Familiarity with Main Communication Facilities, Data Switches and Routers, and related Power and HVAC requirements is preferred. Candidates must meet criteria to pass a background check and obtain a DoD Secret Security Clearance. Tyto Athene will assist applicants with submitting the necessary background check and security clearance request forms. Provide Tier II and Tier III level technical assistance support and emergency technical assistance support to Tyto Athene’s current and future NEC customer base. Coordinates with the Original Equipment Manufacturer (NEC) to obtain vendor level support once all internal avenues have been exhausted. Participate in the NEC oncall rotation. Provide insight and development to contractual deliverable such as method or procedures (MOP), test and acceptance plans (TAP) and after action reports (AAR). Create and report on performance metrics for service delivery to identify areas requiring improvement Utilizes available information, metrics and evaluations to develop recommendations for change Provides input on internal processes to assist with service improvement initiatives Education & Qualifications Associates degree in Information Technology, Engineering, Computer Science, Systems or Business discipline. 5 years or greater direct relevant technical experience may be substituted for education. Minimum 5-8 years experience in advance troubleshooting and system restoration of the NEC Telecommunication/Unified Communication suite and subtending systems. 10 years of direct relevant technical experience may be substituted for education. Strong computer skills with emphasis on Microsoft Visio, Microsoft Excel, Microsoft PowerPoint and word processing are required. Working knowledge of IP Subnetting, QoS and IPV4/IPV6 model is required Working knowledge of routers and switches is preferred. Candidate must have the knowledge to pass the following NEC implementation and support certifications: o NEC Univerge SV-9500 o NEC Univerge SV-9300 o NEC Univerge SV-9100 o NEC Univerge SV-8500 o NEC Univerge SV-8300 o NEC Univerge SV-8100 Must be familiar with upgrading older legacy releases of the NEC platform Working knowledge of telephony, UC, VoIP and SIP and the ability to support as necessary Ability to successfully handle multiple priorities simultaneously is required. Must be a US citizen and the ability to obtain a valid passport. Ability to work flexible/extended hours to include oncall rotation is required. Must have the ability to lift up to 50 pounds if required. A valid driver’s license is required. The ability to pass a background check and obtain a Department of Defense secret clearance is required. The ability to obtain an Information Assurance Technical (IAT) Level II certification as listed in the current version of DoD 8570.01-M within two (2) months of hire date is required. IAT Level II certifications include: o GSEC o Security+ o CCNA Security o SSCP Preferred Qualifications Experience with the Department of Defense’s DSN and DISN network. Prior Network Operation Center experience supporting the NEC Product line. Experience with the Avaya CS1000 and Communication Manager platform. Prior experience with Linux scripting and implementation Prior experience with VMWare deployment and troubleshooting. Current NEC Univerge certification(s). Current Secret or higher security clearance. Experience with current DoD Information Assurance policies, procedures, and techniques. Current CompTIA Security+, Cisco CCNA Security, Cyber Security Essentials Certification (GSEC) or Systems Security Certified Practitioner (SSCP) Familiarity with the Industry, Department of Defense United States’ Government standards, orders and policies, including the following: o Building Industry Consulting Services International (BICSI) o National Fire Protection Association (NFPA) o Institute of Electrical and Electronics Engineers (IEEE) o Telecommunications Industry Association (TIA) / Electronic Industries Alliance (EIA) or ISO/IEC 11801 o National Emergency Management Association (NEMA) o American National Standards Institute(ANSI) o Occupational Safety and Health (OSHA) Equal Opportunity Employer: Disability/Veteran   Company Description Tyto Athene (formerly Black Box Government Solutions) is a full service integrator focused on helping clients accelerate their ability to make decisions by providing ubiquitous and secure access to enterprise information throughout their operating environment. Tyto Athene uses a myriad of technologies, innovative thinking, and proven processes to deliver successful outcomes for its clients worldwide.

Job Description   Overview Tyto Athene (formerly Black Box Government Solutions) is a full service integrator focused on helping clients to accelerate their ability to make decisions by providing ubiquitous and secure access to enterprise information throughout their operating environment. Tyto Athene uses a myriad of technologies, innovative thinking, and proven processes to deliver successful outcomes for its clients worldwide.   Tyto Athene is seeking a qualified Procurement Specialist (Senior level) with experience supporting telecommunications / Unified Communications (UC) services such as voice, data, desktop and contact center Managed Services support. Prior experience working with the Federal Government is required.   Responsibilities: Responsible for request for quote/request for proposal activities and negotiations with suppliers and subcontractors Work in partnership with selected qualified suppliers and subcontractors on development of reseller, teaming, non-disclosure, and subcontract agreements Provide procurement management for post-award acquisition materials and services Post-award management associated with contracts, purchase orders, and subcontracts Work with management team to identify and qualify new suppliers/subcontractors to meet customer requirements on new and existing contracts Interface with multiple project managers, contract administrators, and the management of numerous subcontractors during the performance of their contracts Review and advise on the content of requisitions and supporting documentation; draft solicitation and contract documentation; support contract administration activities; and manage complete contract file documentation for the range of products and services required by the customer Review and evaluate terms and conditions of vendor/supplier contracts and contracts with Federal customers, to ensure compliance with the Federal Acquisition Regulations and other applicable laws and regulations (with Contracts team) governing Federal procurements Demonstrate knowledge of and the ability to, interpret and apply understanding of the FAR, statutes and U.S. Government regulations in managing purchasing activities for the program Manage documentation and analysis to support cost, schedule of contractor/vendor performance on a wide variety of projects encompassing services, supplies for major integrated projects Participate in and support meetings and program reviews Experience/Education & Qualifications: High School Diploma or equivalent and 6-10 years of related experience preparing purchase orders and maintaining purchasing records, researching and negotiating with suppliers to obtain prices and specifications 10 years of experience in a similar role with government acquisition experience Familiarity with Federal Acquisition Regulations and other applicable laws government Federal procurement for CONUS and OCONUS activities Knowledge of MS Office, and experience with ERP/MRP system planning Ability to work in a fast paced environment with short suspense deadlines Ability to successfully handle multiple priorities simultaneously is required Excellent oral, written and interpersonal skills to engage across operations Demonstrated experience working independently and in small to large groups Strong work ethic, self-motivation and ability to think unconstrained A valid driver’s license or Government provided Identification card is required Must be a US citizen The ability to pass a background check Equal Opportunity Employer: Disability/Veteran Company Description Tyto Athene (formerly Black Box Government Solutions) is a full service integrator focused on helping clients accelerate their ability to make decisions by providing ubiquitous and secure access to enterprise information throughout their operating environment. Tyto Athene uses a myriad of technologies, innovative thinking, and proven processes to deliver successful outcomes for its clients worldwide.