317 Telecommunications jobs

Job Description   Senior Order Administrator ( Contract position)  Job Description: About NETSCOUT Systems, Inc.: NETSCOUT is the leading provider of Network Security and integrated network / application performance management solutions for organizations worldwide. Through the combination of Sniffer® and nGenius® technologies, NETSCOUT enables customers to maximize the performance and efficiency of applications and content delivered across globally distributed networks. In today's highly complex and rapidly changing IT environments, NETSCOUT's solutions play an essential role, providing the operational intelligence required to assure that critical networked applications and services run efficiently and reliably, meeting or exceeding user expectations, and increasing return on investment from the infrastructure.  https://www.netscout.com/ Headquartered in Westford, Massachusetts, NETSCOUT has over 2,8000 employees and offices across the globe. NETSCOUT serves the Global 5000 enterprise community as well as government agencies and telecommunications service providers. Position Summary: Highly visible position is responsible for managing all incoming revenue Orders to NETSCOUT.  The Sr. Order Administrator is a centralized resource with primary control over distribution of orders for booking and sales credit.  This person will manage inbound customer inquiries and triages all new orders for completeness. Essential Duties and Responsibilities (Other duties may be assigned): Acts as liaison between sales personnel to ensure that all orders meet NETSCOUT's order review, processing and revenue recognition criteria. Works closely with customer and sales department to insure order meets customer's needs. Resolves any issues related to orders, pricing and discounts and ensures all departments have the information needed to process and report timely and accurately on orders. Assesses and evaluates the order and all associated documentation to make a determination regarding NETSCOUT's ability to recognize revenue on the order within revenue recognition guidelines. Supports an assigned sales territory as well as serves as NETSCOUT's primary partner for order operations activities. Identifies for Sales all areas where order contains non-standard terms and conditions and/or does not meet NETSCOUT's booking policy. Reviews, audits and verifies all order information making corrections as necessary. Contacts salesperson or Inside Sales Reps/Renewal Reps to resolve issues. Reviews orders with manufacturing to ensure order is correct and can be processed and shipped. Qualifies order discounts. Secures any discount approvals before processing. When order is complete and all approvals have been received, enters order into the ERP system. Answers non-routine questions from salespeople or customers on order, pricing policies and procedures. Creates documents pertaining to departmental policies and procedures as well as assists in the preparation of ISO related documents and requirements. Maintains accurate files (both hardcopy and on line) Processes Evaluation orders as well as Evaluation RMA’s   Education Requirements: Bachelor’s degree in Finance or Business Administration   Experience Requirements: 5+ years prior experience in an order management position Proven communication skills, both oral and written within all levels of the organization Proven skills as it relates to multi-tasking, problem solving and making sound business decisions Proven ability to meet difficult deadlines especially during peak, fast-paced periods Experience in a Finance department within a high technology company preferred Direct working knowledge of Oracle R11 or R12 Direct working knowledge of Oracle processing Service Contracts Renewals in the Service Contracts module Familiarity of Oracle Install Base module Direct working knowledge of Salesforce.com  Strong planning and organizational skills; must be able to effectively prioritize competing tasks and meet deadlines Strives & drive for results; a strong desire to contribute Strong interpersonal and communication skills both oral and written Must be willing to work overtime at month end and quarter end. Physical Demands: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Additional Information: The people behind our products are responsible for our company's success, and we take your career ambitions seriously. As a NETSCOUT Systems employee, you'll enjoy a generous benefits package, including a liberal vacation policy, matching 401k plan, tuition reimbursement, medical, dental, domestic partner benefits, company-paid life insurance, short- & long-term disability & AD&D. We also offer both a Flexible Medical & Childcare Spending Account. NETSCOUT Systems, Inc. is an EEO/Affirmative Action Employer. Senior Order Administrator ( Contract position)  Job Description: About NETSCOUT Systems, Inc.: NETSCOUT is the leading provider of Network Security and integrated network / application performance management solutions for organizations worldwide. Through the combination of Sniffer® and nGenius® technologies, NETSCOUT enables customers to maximize the performance and efficiency of applications and content delivered across globally distributed networks. In today's highly complex and rapidly changing IT environments, NETSCOUT's solutions play an essential role, providing the operational intelligence required to assure that critical networked applications and services run efficiently and reliably, meeting or exceeding user expectations, and increasing return on investment from the infrastructure.  https://www.netscout.com/ Headquartered in Westford, Massachusetts, NETSCOUT has over 2,8000 employees and offices across the globe. NETSCOUT serves the Global 5000 enterprise community as well as government agencies and telecommunications service providers. Position Summary: Highly visible position is responsible for managing all incoming revenue Orders to NETSCOUT.  The Sr. Order Administrator is a centralized resource with primary control over distribution of orders for booking and sales credit.  This person will manage inbound customer inquiries and triages all new orders for completeness. Essential Duties and Responsibilities (Other duties may be assigned): Acts as liaison between sales personnel to ensure that all orders meet NETSCOUT's order review, processing and revenue recognition criteria. Works closely with customer and sales department to insure order meets customer's needs. Resolves any issues related to orders, pricing and discounts and ensures all departments have the information needed to process and report timely and accurately on orders. Assesses and evaluates the order and all associated documentation to make a determination regarding NETSCOUT's ability to recognize revenue on the order within revenue recognition guidelines. Supports an assigned sales territory as well as serves as NETSCOUT's primary partner for order operations activities. Identifies for Sales all areas where order contains non-standard terms and conditions and/or does not meet NETSCOUT's booking policy. Reviews, audits and verifies all order information making corrections as necessary. Contacts salesperson or Inside Sales Reps/Renewal Reps to resolve issues. Reviews orders with manufacturing to ensure order is correct and can be processed and shipped. Qualifies order discounts. Secures any discount approvals before processing. When order is complete and all approvals have been received, enters order into the ERP system. Answers non-routine questions from salespeople or customers on order, pricing policies and procedures. Creates documents pertaining to departmental policies and procedures as well as assists in the preparation of ISO related documents and requirements. Maintains accurate files (both hardcopy and on line) Processes Evaluation orders as well as Evaluation RMA’s   Education Requirements: Bachelor’s degree in Finance or Business Administration   Experience Requirements: 5+ years prior experience in an order management position Proven communication skills, both oral and written within all levels of the organization Proven skills as it relates to multi-tasking, problem solving and making sound business decisions Proven ability to meet difficult deadlines especially during peak, fast-paced periods Experience in a Finance department within a high technology company preferred Direct working knowledge of Oracle R11 or R12 Direct working knowledge of Oracle processing Service Contracts Renewals in the Service Contracts module Familiarity of Oracle Install Base module Direct working knowledge of Salesforce.com  Strong planning and organizational skills; must be able to effectively prioritize competing tasks and meet deadlines Strives & drive for results; a strong desire to contribute Strong interpersonal and communication skills both oral and written Must be willing to work overtime at month end and quarter end. Physical Demands: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Additional Information: The people behind our products are responsible for our company's success, and we take your career ambitions seriously. As a NETSCOUT Systems employee, you'll enjoy a generous benefits package, including a liberal vacation policy, matching 401k plan, tuition reimbursement, medical, dental, domestic partner benefits, company-paid life insurance, short- & long-term disability & AD&D. We also offer both a Flexible Medical & Childcare Spending Account. NETSCOUT Systems, Inc. is an EEO/Affirmative Action Employer.   Must have Oracle and SalesForce.com experience 3 plus years in Order Management Must have Oracle and SalesForce.com experience 3 plus years in Order Management Company Description Founded in 1989, Glotel opened its doors as a telecom staffing provider. Today, Glotel has evolved into a niche brand operating at the intersection of IT, engineering and communications to optimize our clients.

Job Description We are a rapidly growing Installation company partnering with multiple clients across the nation (AT&T/Directv being the largest) and we are now expanding in your area due to the high demand of technicians. Why you should you Join our team: • Earnings up to $1500 per week • Receive 1st paycheck as early as 14 days • Installs Only • ACH Direct Deposit • Free workorder/financial management software • Warehouse availability 6 days a week • Routes available the night before • Dispatch assistance 14 hours a day 6 days a week • Every Sunday OFF No Experience? No issue, all it takes to get started: • Your own personal Truck, SUV or Van • Minimum 20ft Extension ladder • Some basic household tools • Ability to pass a drug screen and background check Your Daily duties will consist of: • Installation of Satellite services in Local residential homes • Completing all installs up to AT&T/Directv specifications • Management of any equipment in your control • Giving a good customer experience • Meeting customer time frames Apply Now! https://docs.google.com/forms/d/e/1FAIpQLSc6lX6h4EKfZEbye1XncfLIPPphIyaxr5dvOJuJZAeBt10J -A/viewform

Job Description   Network Technician (GTT Managed Service GNOC Tier II) With minimal supervision, performs tasks associated with repair of the client’s voice and data networks, and perform leadership tasks as needed. The Tier II will communicate via phone, email and in system notes with the client and internal stakeholders. A working knowledge of Windows operating systems is expected, with Linux or UNIX a plus. Key Responsibilities · Provide technical support and manage customer escalation at this level · Prioritize and respond to customer requests in timely manner · Own and troubleshoot network issues. · Work collaboratively with both internal teams and third party vendor support and engineering teams. · Perform pro-active monitoring of the core and edge network using various NMS tools. · Mentoring of Tier1 Techs and proactive learning of core network and customer services. · Performance of any other ad-hoc duties as requested by GTT Management. · Produce technical support documentation and write incident reports as appropriate Preferred Education, Skills and Experience · Experience: 3+ years in a technical support role · JNCIA or CCNA certification or equivalent skill level developed through industry experience is preferred · A combination of education and experience is acceptable Company Description GTT is the world’s leading cloud networking provider. Operating a global Tier 1 IP network, GTT offers fast, reliable and secure connectivity to any location in the world and with any application in the cloud. Our private network solutions include Layer-2 Ethernet and Layer-3 MPLS IP-VPN architectures for private, public and hybrid cloud networking solutions. We also offer a broad portfolio of managed service products, including a full suite of managed network security solutions. Our clients trust us to deliver solutions with simplicity, speed, and agility so they can compete effectively in today’s global economy. We provide multinationals with expansive network reach and a diverse suite of cloud networking services, securely connecting them to services, applications and cloud service providers around the world.

Job Description ***3 month contract to permanent opportunity!!*** ***80% - 100% travel*** The Installer Level 4 will be required to perform all intermediate and advanced installation work activities. The Installer Level 4 should have a clear understanding of all Installation and Quality Standards contained in GR-1275 and NSTD119 Standards as well as specific CBMA and customer local requirements. Duties and Responsibilities: Work with minimum supervision and be certified in Skill levels 1, 2, and 3 - up to and including the following work operations: o LEVEL 1 o Assemble, erect, mount and align Common Central Office or Data Center hardware o Run and secure cable and perform basic wiring functions. This shall include, copper, fiber optic and coaxial cabling. o Prepare cabling for termination to various pieces of telephony hardware o Prepare and connect coaxial and fiber optic type cabling o During removal operations perform cable verification and cable mining operations o Mount and label a wide variety of telecommunication units, terminal blocks, and interconnect panels. o LEVEL 2 o Perform basic power operations such as mounting relay rack or cabinet fuse panels and perform the termination of power feeders. This also includes the running and termination of local power leads from fuse panels to various units within a relay rack or cabinet. o Interpret job specifications, floor plans, equipment and wiring drawings o Perform complex wiring operations o Perform basic installation testing, such as power verification, continuity, Cat5/6 testing and fiber optic loss testing. o Prepare, connect and test coaxial and fiber optic cabling o LEVEL 3 o Interpret, lay out and analyze job Method of Procedures, job specifications, floor plans, equipment and wiring documentation o Interface with Job Supervisor/Project Manager and Engineering to resolve any order issues. Correct on site job specifications, drawings, documentation. o In-Charge, lead and provide work assignments for Level 1 and 2 installers. o Perform installation testing, such as power verification, hardware provisioning and system tests.  Advise and mentor installers on the team  Input job status, issues and requests and all expense-related information into the Project Management platform.  Reconcile materials for sales order using web based inventory control forms  Understand the scope of work and customer expectations as well as the profitability objectives and timeframes.  Work closely with the Lead Installer and Installation Supervisor or Project Manager to ensure customer satisfaction.  Understand the scope of work of the job as well as the efficiency expectations given by the Installation Supervisor or Project Manager.  Interface directly with the Lead Installer, Installation Supervisor or Project Manager, and Engineering Department to resolve any order issues. Correct job specifications, drawings, documentation and record all changes in the Project Management platform.  Maintain tools assigned to the job as well as monitor tool calibration requirements  Perform hardware testing, such as power verification, device provisioning and system tests.  Responsible for all work meeting all customer standards.  Meet or exceed customer and internal documented acceptable levels of quality. Knowledge, Skills and Abilities:  Level 4 installer should have minimum 5 years Data Center/PoP/CO installation experience.  Should possess a good mechanical aptitude.  Should possess a good knowledge of basic power tools.  Should have the ability to adapt to various work environments  Should have good knowledge of optical routing equipment installations  Should have good knowledge of fiber optic cable installation & testing practices  Should have good knowledge of AC/DC power  Should have good knowledge of infrastructure installation work (equipment racks, cable racks and fiber duct etc.)  Proficiency in Word, Excel, PowerPoint, and the Internet; must be adept at learning different computer programs and business systems.  Must have clean driving and criminal records and successfully pass a drug test  Test equipment, tools and materials used in construction, installation, troubleshooting, maintenance and repair of telecommunications systems and equipment. Credentials and Experience:  Requires minimum of 5 years of Data Center/PoP/CO installation experience   Company Description Founded in 1989, Glotel opened its doors as a telecom staffing provider. Today, Glotel has evolved into a niche brand operating at the intersection of IT, engineering and communications to optimize our clients.

Job Description Paid training provided! SUMMARY The Engineer I will be trained to be responsible for the design and engineering of the most cost-effective, high quality OSP work prints while meeting all client deadlines. Upon completion of training, the Engineer will be able to provide quality OSP designs with accurate access points, calculations, best path analysis, and cost effectiveness. JOB RESPONSIBILITIES (Including, but not limited to:) Work in various customer specific systems to produce a cost effective engineered design for construction to place, splice, install and maintain for many years to come. Identify assigned fiber/copper pairs at a strategic access points and design a path through aerial and underground facilities. Possible design in the underground environment such as manholes, handholes, and pedestals to place fiber cable through conduit and various access points. Engineer in the public right of way and on private property for the prevention of conflict with existing facilities. REQUIRED SKILLS AND QUALIFICATIONS High school diploma or GED equivalent. Experience with AutoCad, GIS, and Microsoft Excel highly preferred. Experience in either the engineering, construction, architecture or telecommunications industries is a plus. Highly organized, self-starter, and detail oriented. Excellent verbal and written interpersonal communication skills. Superior time management. Strong attention to detail. Ability to be flexible, take direction with ease, including changes to schedule and workflow priorities. Critical thinking skills; make assessments and provide solutions to problems. Ability to maintain professional tact in a fast-paced work environment with internal personnel and clients. Superior customer service. Dedication to providing customers “White Glove Service”. TRAVEL May be required at times for training purposes. PHYSICAL REQUIREMENTS Able to sit for long periods of time. Able to look at a computer screen for long periods of time.   All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor. Requirements are representative of minimum levels of knowledge, skills, and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. This document does not create an employment contract, implied or otherwise, other than an “at-will” employment relationship. Company Description Congruex was formed to take advantage of the tremendous demand for network engineering and construction. Congruex intends to acquire great companies in the engineering and construction industry and combine these companies to create a nationwide capability to perform any of the engineering or construction disciplines on a stand-alone basis, or on an end to end, turn-key basis. Congruex took first steps towards building this platform by closing the acquisitions of CCLD Technologies and CHC Consulting, LLC, two leading telecommunications construction management and engineering firms in late 2017. In late 2018, Congruex acquired White Construction to further expand capabilities.

Job Description   Position Overview: The Field Service Technician provides quality installation of wireless base station equipment for optimum system performance. Perform duties in support of network expansion to ensure new and upgraded equipment is operating to meet performance criteria within prescribed timeframes. He/she also manages time and client communication with minimal supervision.  This individual shall at all times uphold the foundational goals of MUTI: “Client Service, Quality, and Safety” to enhance the integrity for which the organization has become known.   Most of this work will be in the Iowa, Nebraska and Minnesota area so must be open to traveling 2-4 weeks at a time (company vehicle provided).  Essential Job Duties: Responsible for providing quality installation, termination and commissioning services for remote base station equipment. Remote equipment includes, but is not limited, to the following; BTS equipment, power bays, batteries, microwave radios, and associated network equipment. Work with the project manager to insure project profitability.  This will include the preparation of change orders and project exception documentation. Follows detailed procedures when performing tasks while maintaining quality Must be capable of understanding technical information Must be willing to work day, evening or night hours; overtime, emergency call-outs, weekends and holidays as required. May be required to be away from home location for extended periods of time. Must be able to use hand & power tools, and basic test equipment. Must be able/willing to cross train on other telecommunications equipment that the company may need personnel to install/operate/maintain Perform Connector installation and inspection Provide field support in the following areas: equipment delivery coordination, equipment installation of batters, rectifiers, inverters, BDFB’s, BDCBB’s, UPS Systems, and associated infrastructure used in telecommunications networks. Work with DC Power +24v and -48v systems Running and lacing power cable, Installing Emerson Power Plants and Deka Batteries Running, cleaning, and testing fiber connections Cable Management Maintain company resources such as; vehicle inventory, tools, vehicle, test equipment to insure proper operation and availability. Complete required administrative duties in a timely and accurate manner. Provide accurate time card and work log to supervisor at the end of each week. Act and make decisions independently or autonomously Must work well with others Maintain professional appearance and attitude in all interactions with the client or other team members Must be able to move and/or lift material weighing up to a maximum of 60 pounds and drive long distances safely to complete job assignments.  Qualifications/ Job Requirements: Verizon Wireless/US Cellular Experience desired Must be familiar with power, fiber and coax Associates Degree in Electronics or Computer Science a plus Related experience in computer operations, switching, and radio or data communications RF Experience Must be computer literate, possess MS Office experience Demonstrated ability of solid oral & written communications skills. Must pass pre-employment testing (motor vehicle, drug and background check) Must possess valid driver’s license Adhere to safety practices and procedures. Establish and maintain DOT certification. EOE/M/F/D/V​​ Company Description Company Overview: Midwest Underground Technology has long been recognized as one of the best when considering Communications Tower Erection and Maintenance, installation of complete Microwave Systems, Facility Services, and full service Small Cell/DAS solutions. With over 170 years' combined experience in the telecommunications industry, MUTI has managed and/or constructed some of the most difficult projects in the nation. Our close-knit, unified team of employees understand that quality, safety and integrity provide the foundation of our success. MUTI offers an extremely competitive compensation program with health, life, vision, and dental insurance. We also offer per diem, paid time off, 401(k) with company match, paid holidays, and more. Please feel free to visit our website at www.mutionline.com for more information and make sure to check us out on Facebook at https://www.facebook.com/MUTIUSA

Job Description About the role FSS is looking for someone who can juggle many requests at a time from customers and technicians to ensure successful completion of a work order. Someone who has low-voltage project experience and will excel in the areas of project execution, customer satisfaction, and communication between the customer, Technicians, and internal team members. A typical Project Manager at FSS never feels comfortable being bored, you will be juggling calls from customers, vendors, and associates to ensure successful delivery at all times. What you'll be doing + Managing and executing overall project and maintaining SLA’s + Dealing directly with customers focusing on building strong customer satisfaction + Running the day-to-day tasks of projects, including maintaining equipment, materials, and DP’s on site + Driving project execution and leaving the customers satisfied with a job well done + Maintaining project margin, making sure it is on or above its estimated margin + Working closely with the Technicians building strong communication as well as ensuring their invoices and deliverables are approved + Participating in weekly Level 10 meetings to review metrics, quarterly goals, and open issues Who we're looking for + Someone who has 3+ years in the field of telecommunications + Someone who has telecom experience, PM experience, or certifications are a plus + Someone who has network infrastructure/cabling/technology comprehension Our benefits +  Annual company meetings in Michigan full of great events and tons of chances to build stronger relationships + Paid Time Off (PTO) + Competitive compensation + Medical/Dental/Vision plans, 401(k), flex spending account, life and disability insurances, and many more optional services at low rates   Company Description Founded in 2004, Federated Service Solutions (FSS) is passionate about helping businesses do business better. Our focus is end-to-end technology equipment and infrastructure solutions which include, but are not limited to, infrastructure cabling, skilled engineering services, and equipment setup, activation, testing and tear outs. Basically we are responsible for any of the technology in a building that doesn’t zap you. This includes devices such as computers, cash registers, phones, CCTV, kiosks, digital signage, and the entire network that connects and supports it.

Job Description Working Hours: Varying Schedule Based on Job Requirements About FSS: Founded in 2004, Federated Service Solutions (FSS) is passionate about helping businesses do business better. Our focus is end-to-end technology equipment and infrastructure solutions which include, but are not limited to, infrastructure cabling, skilled engineering services, and equipment setup, activation, testing and tear outs. Basically, we are responsible for any of the technology in a building that doesn’t zap you. This includes devices such as computers, cash registers, phones, CCTV, kiosks, digital signage, and all of the network that connects and supports it. About the role: We're seeking a direct hire (W2) Technician who will travel nationally but with their home base in mind. In this job the technician will be performing deployments of infrastructure cabling and equipment in both new and existing facilities. FSS looks for professional team members with positive attitudes and strong work ethics. Our W2 Technicians primarily travel regionally, with the opportunity to travel across the USA for large project installs. To ensure success working for FSS you must have great communication and a willingness to always learn more. What you'll be doing: Installing, terminating, and testing structured cabling (Cat X) and low-voltage devices utilizing project manuals and blueprints Completion of each work order thoroughly and successfully Submission of work order documentation in the required timeframe Maintain a positive working environment for your peers and most importantly the customer Provide prompt communication the team Who we’re looking for: Someone who has experience with Fiber preferred Someone who is adherent to customer, company, industry (TIA/EIA, ANSI, BICSI), and Safety standards Someone who is looking forward to being a road warrior Someone with high school diploma or GED Someone with a current valid driver's license that is automotive insurable Someone who is comfortable with traveling around USA: Average routes are 3-4 weeks in duration before returning home Someone who is able to pass a background check, driving record check, and drug screening per company standards Someone who knows how to utilize the software on a computer including email, a word processor, and the web to send deliverables and communications Our Benefits: Paid Time Off Competitive compensation Per diem for travel locations (hotel and food) Company provided and paid for transportation Medical/Dental/Vision plans, 401(k), flex spending account, life and disability insurances, and many more optional services at low rates       Company Description Founded in 2004, Federated Service Solutions (FSS) is passionate about helping businesses do business better. Our focus is end-to-end technology equipment and infrastructure solutions which include, but are not limited to, infrastructure cabling, skilled engineering services, and equipment setup, activation, testing and tear outs. Basically we are responsible for any of the technology in a building that doesn’t zap you. This includes devices such as computers, cash registers, phones, CCTV, kiosks, digital signage, and the entire network that connects and supports it.

Job Description At least 2 years relevant experience required. The team at our Network Operations Center (NOC) is responsible for 24x7 monitoring the nationwide fixed and wireless network. The team at our Network Operations Center (NOC) is responsible for deployment of the nationwide retail store and supporting networks. The objective of this group and ultimately this position to capture lessons learned on network deployment and develop solutions to improve process, tools and performance to reduce repeatable failures. This role requires a detail-oriented and disciplined candidate. Your primary focus will be to handle deployment and troubleshooting of our cutting-edge data technologies to provide national visibility of network outages for Retail store network, paying particular attention to self-inflicted outages. Basic level knowledge of Cisco topology · Good skills in Microsoft applications, such as Word, Excel, Outlook, etc. · Good communications skills, oral and written · Ability to type a minimum of 20 words per minute · Cisco router and switch familiarity / knowledge, and basic IP Networking skills. This will be both night and day work and require flexibility. Company Description Founded in 1989, Glotel opened its doors as a telecom staffing provider. Today, Glotel has evolved into a niche brand operating at the intersection of IT, engineering and communications to optimize our clients.

Job Description COMPANY DESCRIPTION : Skywire Networks (www.skywirenetworks.com) is a rapidly growing NYC based Ethernet data and voice service provider with over 500 buildings on our own private NYC network. Our network which extends through Manhattan, Brooklyn and Queens has a coverage area of more than 30,000 commercial buildings. The company is looking for top marketing talent with a desire to be part of an extremely quality conscious team that is laser focused on revenue expansion while also delighting our customers. POSITION TITLE: Director of Marketing POSITION DESCRIPTION : A Director of Marketing will be expected to support the sales and marketing departments in a variety of areas. Our solutions are generally a massive technology upgrade for the tenants in the buildings that we extend our network to and then compete with incumbent providers in. POSITION RESPONSIBILITIES: Help the sales teams target NYC neighborhoods and buildings which require better broadband Lead effort on optimizing digital media advertising spend Oversee all aspects of our tenant outreach initiatives, including lobby events, mailers, sales collateral, email campaigns, etc. Oversee current and future on-net buildings tenant data to ensure we have up-to-date information Maintain prospect contact information in Skywire’s CRM system and leverage third party tools to determine new tenant movein's changes, etc. Manage relationship with outside PR firm Oversee Skywire's social media presence POSITION KNOWLEDGE: Strong prospecting and networking abilities Strong written and verbal communications skills Some knowledge of digital marketing and SaaS Strong knowledge of CRM and Marketing Automation (Hubspot) Self-motivated team player Strong presentation skills Ability to learn Internet technologies including Ethernet, and Voice/UCaaS systems Understanding of NYC real estate market and big plus BUSINESS ENVIRONMENT Skywire Networks mission is to upgrade the internet to top of industry speeds in the thousands of NYC buildings that are still struggling with copper telecom or best efforts cable infrastructure. We are literally changing the way companies conduct business, by being the first provider in the buildings we service to give access to top of Enterprise, gigabit speed internet, voice and cloud environments. Skywire team members embrace the opportunity to be this kind of business change agent, and enjoy altering the way that true high speed internet infrastructure changes the way that companies can conduct business. Offices in Manhattan, Brooklyn and Bergen County, NJ We are proud of the work we do for our customers We work hard and we also like to have fun EXPERIENCE Background in any of the following: Marketing, Field Marketing, Lead Generation, Sales, Account Management, Customer Care Experience or some knowledge of digital network technology services (i.e. internet, ethernet, voice (UCaaS), cloud services (XaaS), software, network hardware). Expertise in the NYC telecommunication services industry is a big plus COMPENSATION: Competitive compensation package comprised of competitive salary + bonus and ISO's Competitive benefits plans Company Description Skywire Networks is one of the most active and fastest growing Ethernet providers in New York City with more than 525 lit buildings, 35 hubs, and a near-net footprint of 30,000+ commercial buildings. We provide SLA, fiber class throughput and connectivity to thousands of businesses in NYC.

Job Description   Job Description: Currently searching for an On-site Support Engineer to work with customers in this fast-paced technology environment with deep understanding of Cable Network (MSO) Environment. Candidate should have understanding and experience in network and service assurance, subscriber analytics, Big Data analytics, and CEM and Wi-Fi networks. Primary responsibility is to ensure that the customer always has access to the critical data that our products provide. This person must be keen to research and troubleshooting subscriber issues primarily on their own and guide the customer with appropriate suggestion based on troubleshooting. This position serves as the Subject Matter Expert (SME) in Data Networks, DOCSIS and IP Networks (Switching and Routing). This position performs hands on and consultative support to customers and maintenance of highly complex deployment including Appliances, Probes, InfiniStreams, Packet Flow switches, and Business Analytics.   Essential Responsibilities: ·         Work with customers to troubleshoot and resolve complex MSO problems and product issues ·         Using the client’s tools, design and develop advanced Big Data analytics reporting covering areas of network and service assurance, subscriber analytics, CEM, Wi-Fi networks ·         Identify and execute strategic customer focused projects ·         Interface with our world-class Support, Sales, development and SQA teams to identify and to resolve customer issues ·         Utilizing the client’s Knowledge Management database, research & develop technical tips and solutions ·         Coordinate changes to the configuration, upgrades and the client’s related matters ·         Provide documented in-depth technical solutions and training for customer and other engineers     ·         Contribute to the development and ongoing improvement of Technical Support procedures and infrastructure ·         Contribute to the development and ongoing improvement of Technical Support procedures and infrastructure ·         Advise customer on network management best practices using the client’s product suite   Required Skills: ·         Bachelors Degree in Electronics/ Communication/ Electrical or Computer Science/Network Security or equivalent experience ·         Must have minimum of 5 years of experience in Telecom service provider industry or Telco vendor industry ·         Minimum of 5-years supporting critical customers at their location ·         Experience working remotely, but cooperatively with HQ ·         Experience with data analytics platforms such as Vertica, PostgreSQL, MicroStrategy, Docker, Kafka, Elasticsearch ·         Solid understanding of Cable Industry Standards and some involvement in public forums IP routing & switching: Sound understanding of IP/MPLS and Ethernet technologies ·         Proven experience in network management and monitoring ·         Expert knowledge of a wide range of state-of-the-art network practices and technology to advise on resolution of critical and complex network issues ·         End-to-end technical knowledge in the following areas: Wi-Fi concepts, and Protocols (Diameter, LDAP, DNS, HTTP/S etc) is a plus ·         Experience with core service enabling protocols (Such as DNS, DHCP, AAA, TFTP etc) ·         Hands on experience with Protocol Analyzer tools and debugging tools ·         Expert-level understanding of system protocols and interfaces that are used within a cable network ·         Strong Unix/Linux/Storage systems knowledge and adept on the related disciplines ·         CCNA required (CCNP preferred) ·         Server Hardware Support Certification is a plus (Dell DOSD) ·         Linux Certification required (RHTC minimum) ·         Experience in project management and managing with multiple projects (PMP preferred) Company Description Founded in 1989, Glotel opened its doors as a telecom staffing provider. Today, Glotel has evolved into a niche brand operating at the intersection of IT, engineering and communications to optimize our clients.

Job Description Master Control Operator Roberts Communications Network, LLC (“RCN”) is an established, yet rapidly expanding communications service provider. RCN provides 24 x 7 television programming to various distribution platforms within the USA and Latin America as well as other regions across the globe. We are looking for entry to intermediate level Master Control Operators or entry level Technical Directors for a new service that Roberts will be providing. If you have a desire to start a career in the television broadcast environment or looking for the next step in your career this an excellent opportunity to get a foot in the door at a rapidly growing company. We’re looking for candidates with at least some prior experience working in a technical environment such as television, cable TV or radio. Candidates must possess exceptional attention to detail and be comfortable making just in time switches to live on-air television programming. Responsibilities : Manage the routing and switching of multiple incoming video sources to feed a single linear television feed. Review daily programming schedules and route live events to air accordingly. Ensure that all incoming video feeds are available prior to start of scheduled start time. Maintain as-run logs of all events aired. Analyze and troubleshoot audio and video quality or signal delivery issues. Perform quality assurance checks on scheduled broadcast events. Configure satellite receivers or video decoders prior to live events. Preparation and operation of equipment (before, during and after live broadcasts). Work efficiently and collectively with co-workers and all other departments. Log discrepancies, outages or other problems and escalate to Engineering or senior staff as needed. Ensure that all service affecting issues are resolved. Requirements: Previous experience as a Master Control Operator or Technical Director is preferred but we are willing to train the right candidate. Experience with the NewTek TriCaster or Playbox or similar Master Control or production systems is highly desired. Prefer experience working with digital satellite receivers, audio and video test and monitoring equipment, A/V patch bays, and other broadcast systems. A background in broadcast, satellite systems, radio or CATV environment is strongly desired. Minimum of two years of college, technical school or military technical training desired. Microsoft Office suite of products and desktop operating system knowledge. Must be available to work various schedules, including weekends, holidays and evenings. Ability to obtain necessary gaming registration / license(s) needed for employment with RCN. Must have a sense of urgency, organizational skills, self-motivation and be very reliable. Excellent benefits : Health plan that includes dental and vision Prescription plan Life insurance 401k that matches up $0.25 per every contribution dollar up to 4% of your gross. 6 sick/personal days per year Vacation Pay – 1 week after 12 months, 2 weeks after 24 months Due to the volume of inquiries that we receive, we regret that we can only respond to those applicants who possess the experience and qualifications most closely matching the requirements of the positions currently available. Please, no calls about this position. There are no relocation benefits available for this position.

Job Description AMcomm Telecommunication, Cable TV/ Telecom Lineman The Cable TV/ Telecom Lineman works in an outside plant environment placing, rearranging and removing poles, lines, drop and block wire. As an aerial lineman, you’ll install lines and cables (including fiber) using various construction equipment. You'll also inspect previously installed infrastructure to make sure it's working properly. Responsibilities: Properly climb poles with the ability to safely use gaffs and ladders Operate construction equipment Operate hydraulic aerial lifts and ladders mounted to trucks Install poles and place wires or cables Place aerial coax copper and fiber cable String and maintain wire (Pulling, Fiber Splicing, Lashing, Stranding ) Troubleshoot, maintain and repair overhead fiber lines Understanding of separation and clearance regulations Utilize standard telecommunications tools Access various installation points Access construction points as required Read and interpret engineering plans Keep a detailed record of work activity Qualifications: 2-3 years of aerial lineman, telecommunications experience preferred Properly climb poles with the ability to safely use gaffs and ladders Candidate should be able to perform all duties in CATV/telecom pole line construction Proficient in new build, coax & fiber installation and pole transfers Operate construction equipment and machinery Interpret engineering work plans Must be able to work nights and weekends, if necessary Must be able to work in all weather conditions. Must be able to carry 75-80 lbs., to include an extension ladder. Must be able to work at heights of 20+’ feet Must be able to bend, stand, sit, crawl, climb and lift throughout the work shift Must have high school diploma or equivalent Must have a valid driver’s license Must be authorized to work in the United States Benefits Include: We have the highest industry standard bonus program and starting hourly pay around. Competitive Pay Health Insurance: Medical, Dental, Vision, and Prescription Plans Retirement Savings Plan (401K) with company matching Elaborate Bonus Program Short & Long Term Disability Supplemental Life and AD&D Insurance Paid Holidays & Vacation Company Description AMcomm is a great place to work! If you’re looking for a company that does not treat you like a number and will treat you like family, you have found the place. This job requires a self-motivated personality with a motivation to get the job done. The owner ship is always putting back into company and are always there to talk and listen. We have employees that have been working here for well over 20 years.

Job Description NTS Communications has been acquired by Vast Broadband, we are looking to capitalize on the momentum that has been created by being named Independent Operator of the Year for 2019! A key part of our strategy is to add to our successful business to business technology sales team. We are looking for hardworking and talented individuals that aspire to be future technology leaders. Did you know that 40% of S&P 500 CEO’s have a background in sales or marketing? The Business Account Executive role at NTS Communications is tailored to develop the future leaders this fast growing technology company will require. For your first 3 to 6 months, you will learn the products and sales processes needed to successfully sell cloud and fiber optic network services to local and regional businesses. In months 6 to 18, you will work with your mentors to set goals for yourself to gain consideration for promotion. Successful members on our team have come from a variety of B2B sales backgrounds and many have come directly from the college campus. If you enjoy winning and would like to be put on a path to leadership in the technology field please contact us! Renee.Gonzales@ntscom.com or (806) 771-5216 DID (806) 632-6552 Cell Job Type: Full-time Salary: $60,000.00 to $100,000.00 /year Company Description About NTS NTS Communications is the leading provider of fiber-based communications solutions for both residential and business customers across Texas and Louisiana. NTS is a Texas-based company who was recently acquired by Vast Broadband. We have Texas-sized values, offering a full suite of services including Internet, managed services, local and long-distance telephone, phone systems and digital TV – all delivered over a pure fiber network. NTS Communications launched over 35 years ago with the goal to provide a better choice in communication providers. Our state-of-the-art, gigabit fiber network uses the latest technological advancements and allows us to provide the fastest and most reliable services to our customers. At NTS, we are proud to serve as a trusted business partner, a reliable home connection, and to provide exceptional local customer service to the communities we serve. Our 24/7 local support teams are located right here in Texas to ensure we provide the best service possible to our friends and neighbors.

Job Description Goodman Networks is a leading field services company with 2,600 network and electronics technicians, serving customers across the nation. We provide "white glove,"​ last-mile installation and maintenance services to network operators, OEMs and retailers of smart home electronics and connected devices. Goodman Networks delivers best-in-class results for operational and customer service metrics by utilizing our robust back office support systems, which include logistics and kitting services, call centers, a Network Operations Center (NOC) and some of the most efficient training programs in the industry. Job Summary: A Delivery Service Technician III is responsible for the delivery and assembly of, among other things, “smart home” products and technologies, computer networking, Internet of Things (“IoT”) solutions and other advanced products, CCTV, home security, furniture, outdoor equipment, appliances and grills, home theater and TV mounts, exercise and other equipment, consumer lockers, and other products or equipment (collectively “Products”) at customers’ homes or businesses while delivering the ultimate customer service (“white glove”) experience. The DST III works autonomously in the field, is consumer-facing, and is responsible for ensuring the highest level of customer satisfaction and experience. Essential and Primary Functions: Drive a delivery truck, cargo or sprinter van, and follow a time schedule. Ability to manage and record inventory movements within a warehouse setting. Safely load and unload the delivery vehicle with a dolly or hand truck and use blankets or packing to prevent damage to the Product, delivery vehicle, or customer’s home. Unbox and assemble a variety of Products based on instruction manuals, blueprint specifications, parts lists, and drawings, and, where appropriate, configure network and Wi-Fi settings to connect applicable Products to a network. Able to install wiring, where applicable, in accordance with applicable codes and regulations. Take precise measurements to ensure accurate fit of Products in the customer’s home. Collect printed or digital signatures from the customer on required forms. Collect non-cash payments from customers, if applicable, via payment application. Accurately and thoroughly complete required printed or digital logs and reports. Keep a clean and tidy work area at the customer’s home, including wearing booties inside the home, post-assembly removal of packing materials and debris from the customer’s home. Must be able to meet the required physical demands listed below, including but not limited to, lifting and moving up to 50-200 pounds on a regular basis with the help of a lifting partner or dolly. Responsible for serving as the customer’s point-of-contact during delivery, assembly, and/or installation, and ensuring the customer experience is second-to-none. Must be able to effectively and efficiently work autonomously. Other Functions: Superior communication skills to effectively communicate with customers, employees, and various company departments. Must be able to work autonomously with minimal supervision and in accordance with all safety standards. Needs to be self-motivated. Ability to use reason and judgment to solve any problems or issues that may arise. Must maintain superior customer service, professionalism and a positive attitude to ensure the highest level of customer satisfaction. Inspect delivery vehicle pre- and post-service trips to ensure it is clean and organized and monitor its maintenance and repair in accordance with company policy. Meet all company and industry safety requirements. Place orders for supplies. Performs other job-related duties as required by business needs. Goodman Networks considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital or veteran status, or any other legally protected status. Qualifications Minimum Job Requirements: At least 21 years of age and legally able to work in the United States. 3 years’ experience in similar “white glove” customer service functions. Knowledge, Skills and Abilities: Adept with hand tools and power tools. Advanced knowledge of computers, networking, and operating mobile devices. Available to work a flexible work schedule (weekends / holidays / evenings). Able to work in fast paced fluid environment. Reliable attendance record: on time every day required. Ability to maintain confidentiality of customer purchases or records. Certificates, Licenses, Registration and Requirements: Must possess a valid driver’s license. Physical Demands: Must be able to lift and move large, bulky and/or heavy merchandise up to 200 lbs. multiple times a day with help of a lifting partner or dolly. Must be able to work 8-10-hour days and perform repetitive bending and twisting motions. Must be able to push/pull and lift at or above chest level. Must be able to climb in and out of the cab and box truck and move equipment up and down staircases. Must be able to consistently perform firm hand grips of >50lbs. Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties. Ability to drive a cargo van or 14’-26’ straight truck and potentially operate a lift gate. Comfortable working outdoors in all types of weather conditions. Company Description Goodman Networks is a leading field services company with 2,200 network and electronics technicians, serving customers across the nation. Our team is made up of highly skilled Tower Hands, Cell Technicians, and commercial and residential technicians. We provide "white glove,"​ last-mile installation and maintenance services to network operators, OEMs and retailers of smart home electronics and connected devices. Goodman Networks delivers best-in-class results for operational and customer service metrics by utilizing our robust back office support systems, which include logistics and kitting services, call centers, a Network Operations Center (NOC) and some of the most efficient training programs in the industry.

Job Description Roberts Communications Network is looking for qualified individuals to add to our team of networking technical support staff. “RCN” designs, builds, and deploys mission critical LAN/WAN networks worldwide, as well as 24 x 7 monitoring and support to our rapidly expanding customer base. Technical support staff in this role are responsible for maintaining network stability by proactively monitoring and supporting critical network devices and services. Technicians work directly with both our customer base and Tier 2 Technicians to ensure all problems are resolved in a timely manner. Responsibilities: · Use a variety of monitoring tools to identify potential network issues · Report and troubleshoot issues related to network connectivity, equipment alarms, core device status, and routing. · Answer inbound customer support calls and emails · Provide remote support for field technicians and facility personnel · Work with vendors to create trouble tickets and obtain regular status updates · Escalate priority issues to Tier 2 Technicians · Maintain department documentation and compile shift reports as needed Required Skills: · Knowledge of fundamental networking principles is a must · Strong technical foundation · Excellent verbal, written, and analytical skills · Ability to work in a high-pressure environment and prioritize tasks effectively · Work a variety of shifts, including early mornings, nights, and weekends to provide 24x7x365 coverage · Proficient in Microsoft Office programs and desktop operating systems Preferred Skills and Certifications · Previous experience in a network operations center or call center environment · Experience with Cisco routers and switches · Knowledge of the telecommunications industry Excellent Benefits: · Health plan that includes dental and vision · Prescription plan · Life insurance · 401k that matches up $0.25 per every contribution dollar up to 4% of your gross. · 6 sick/personal days per year · Vacation Pay – 1 week after 12 months, 2 weeks after 24 months If you are interested in this position, please forward your resume in Word or PDF format. Due to the volume of inquiries that we receive, we regret that we can only respond to those applicants who possess the experience and qualifications most closely matching the requirements of the positions currently available. Please, no calls about this position.

Job Description JOB TITLE: Telecom Technician LOCATION: New York City, NY DURATION: 12 Months & High possibility of extension   JOB DESCRIPTION: Looking for a Telecommunications Technician or Telecom Technician Candidate must have a car to use on the job in which there will be full reimbursement. Must have a clean driver’s license record. Equipment installers and repairers, to set up and maintain devices or equipment that carry communications signals, such as telephone lines and Internet routers. Installation work will include phone, communication devices. The Technician will provide support for multiple job sites for the Port Authority of New York and New Jersey. This includes Laquardia, JFK, and Newark Airports, Bridges, Tunnels, Bus Stations and Executive Offices. Must have experience in rack and stack, Patch cabling, punch down blocks, cabling and testing fiber with a red laser. Will have to do a SWAC background check.   Company Description Great opportunity to work within a large corporation

Job Description   Vision Technologies is preparing for a large data center build in Clarksville, TN. This is a  long term full time opportunity.  We are looking for 20 Cable Technicians with strong data center experience to join our team.  This is a full time opportunity. Responsibilities: Fiber Tray Installation Running pre terminated Fiber optic cables Rack & Stack Equipment Pulling, termination, testing, and labeling Qualifications: 4 years experience working as a low voltage technicians minimum 2 years working in a data center environment Please apply and include your hourly rate requirement.   Company Description Vision Technologies, Inc. is a professional IT services company that provides a suite of solutions for commercial and federal environments. Our service offerings range from on-site IT support to IP Convergence Technologies in Security and AV, to the design and installation of low-voltage voice and data cabling systems. Providing services to clients on 3 continents, Vision is committed to flawless execution and 100% Customer Satisfaction. As a Service Disabled Veteran Owned Business, Vision provides government entities and integrators with a least-cost delivery partner. Our GSA Schedule and our VETS GWAC provide streamlined procurement for federal agencies, as well as our system integrator partners. We recognize that we only succeed when you succeed!

Job Description Our Mission & Values Qualfon’s mission is to help as many people as possible pursue their total vocation—as individuals and as members of society—by creating an ever-growing number of job opportunities as we strive to become the outsourcer of choice for our clients What we offer: All team members can further their education and earn a college degree through Qualfon University scholarship program We lead by example to ensure our amazing team members and supervisors embrace and live the Qualfon Mission & Values Team members have FREE access to personal and professional support through the Qualfon non-denominational chaplaincy program Medical, dental benefits, vision and life & accident insurance for full time employees Competitive wages Opportunities to earn additional income through incentives Planned Time Off pay Qualfon is dedicated to ensuring all team members have Fun@Work! What you will be doing: Answering inbound phone calls regarding a customer’s account Making outbound calls to follow up on customers when necessary Maintaining composure in escalated situations Building customer relationships, earning their loyalty and trust. Operating accurately & efficiently in a fast paced environment Handling multiple responsibilities at one time Qualified candidates will be comfortable in a multi-tasking, high-energy environment. They will be creative and analytical problem solvers with a passion for excellent customer service Smiling as you speak with our customers, our customers can hear the smile What skills you will need: 1 year of call center or customer service experience Maintain regular and reliable attendance, including the daily schedule as assigned Flexible with the working schedule; may be expected to work weekends, holidays and events Computer proficiency with applications Confidence in your self -motivation techniques Eighteen (18) years of age or older on or before hire date Minimum education of a High School diploma or GED Professional appearance and conduct Company Description Qualfon is a global provider of contact center, back-office, and business process outsourcing (BPO) services. We offer a full suite of customer lifecycle services including sales, customer care, technical support, and retention programs, and we are experienced at operating large client programs across multiple geographies. Qualfon also supports a variety of communication channels including voice, chat, email, IVR, social media, and blogs. Qualfon's employee retention is often two times the industry average, which provides our clients more value with better quality at a lower price. The secret to our highly tenured and engaged workforce is simple: It's about people. We focus on what matters to our people, and that is their work life, plus their family, friends, community, spirituality, and health. We invest in the well-being of our people and, in return, they take better care of customers, clients, and our communities. With our mission to Be the Best BPO and Make People's Lives Better, Qualfon is consistently a top-ranking provider for clients and has helped many companies win coveted customer service awards.

Job Description Our Mission & Values Qualfon’s mission is to help as many people as possible pursue their total vocation—as individuals and as members of society—by creating an ever-growing number of job opportunities as we strive to become the outsourcer of choice for our clients What we offer: All team members can further their education and earn a college degree or high school diploma through Qualfon University scholarship program We lead by example to ensure our amazing team members and supervisors embrace and live the Qualfon Mission & Values Team members have FREE access to personal and professional support through the Qualfon non-denominational chaplaincy program Medical, dental benefits, vision and life & accident insurance for full time employees Competitive wages Opportunities to earn additional income through incentives Planned Time Off pay Qualfon is dedicated to ensuring all team members have Fun@Work! What you will be doing: Answering inbound phone calls regarding a customer’s account Making outbound calls to follow up on customers when necessary Maintaining composure in escalated situations Building customer relationships, earning their loyalty and trust. Operating accurately & efficiently in a fast paced environment Handling multiple responsibilities at one time Qualified candidates will be comfortable in a multi-tasking, high-energy environment. They will be creative and analytical problem solvers with a passion for excellent customer service Smiling as you speak with our customers, our customers can hear the smile What skills you will need: 1 year of call center or customer service experience Maintain regular and reliable attendance, including the daily schedule as assigned Flexible with the working schedule; may be expected to work weekends, holidays and events Computer proficiency with applications Confidence in your self -motivation techniques Eighteen (18) years of age or older on or before hire date Minimum education of a High School diploma or GED Professional appearance and conduct Company Description Qualfon is a global provider of contact center, back-office, and business process outsourcing (BPO) services. We offer a full suite of customer lifecycle services including sales, customer care, technical support, and retention programs, and we are experienced at operating large client programs across multiple geographies. Qualfon also supports a variety of communication channels including voice, chat, email, IVR, social media, and blogs. Qualfon's employee retention is often two times the industry average, which provides our clients more value with better quality at a lower price. The secret to our highly tenured and engaged workforce is simple: It's about people. We focus on what matters to our people, and that is their work life, plus their family, friends, community, spirituality, and health. We invest in the well-being of our people and, in return, they take better care of customers, clients, and our communities. With our mission to Be the Best BPO and Make People's Lives Better, Qualfon is consistently a top-ranking provider for clients and has helped many companies win coveted customer service awards.