Vertex Global Solutions
New York, NY, USA
Job Description We are looking for a full-time, Quality Control (QC) Associate to become a viable strategic partner within our organization. The QC Associate is responsible for monitoring and reporting on ongoing moves throughout the New York Metropolitan area on a daily basis. The successful candidate will provide information on the move progress as it relates to both movers' performance and customers' satisfaction. Ideally this individual has at least 3-5 years experience working for a moving company or in field of transportation/logistics. Responsibilities include, but are not limited to: · Visit multiple moves throughout the day and report on their progress · Communicate with the team if/when any issues arise. Provide support and suggest potential solutions · Provide excellent service to customers during the move · Support movers in the field Requirements: 1. Must be hardworking and have the ability to multi-task 2. Must be a team player 3. Must be flexible 4....