1,921 Customer Service jobs

Job Description The Cummins Care Analyst provides factory-based support to end-user customers and dealers seeking software tools support (i.e. PC and Mobile device support), product and warranty information, technical and diagnostic support and general company information. Act as the central point of communication between the customer and Cummins to provide the ultimate customer experience. Characteristics of a Cummins Care Employee: * Possess a positive attitude and willingness to learn * Takes initiative to suggest improvements and able to define possible solutions * Communicates effectively with team members to build a great working environment * Displays a customer focused approach and passion to support customers * Responsive and adaptable to new challenges * Demonstrates strong work ethics acting as an example to others * Strong organizational skills with attention to detail * Ability/Management of recognizing urgency to customer needs through prioritizing with metrics Technical Skills: * Intermediate (fully proficient) understanding of PC and mobile device platforms running Windows 7, 8 and 10, iOS and Android Operating Systems and can thoroughly explain the situation to both an IT specialist and a non-technical customer * Capable of managing remote sessions assisting users in technical troubleshooting (examples include install/uninstall programs, performing system program/driver updates, program interdependencies, firewall issues, etc.) * Basic understanding of Cummins products (engines, filtration, power generators, components, marine products, high horsepower products, Dodge applications, etc.) with the ability to train others * Capable of analyzing data to provide suggestions to reduce variations through implementation of new processes Key Responsibilities: * Document intermediately (fully proficient) customer interactions information within Cummins, strengthening the link between the customer and the factory * Build a professional relationship with customers to increase loyalty in the Cummins’ products * Ability to maintain a high level of professionalism with composure and resilience * Provide Intermediate direct and prompt assistance to customers through various media (phone, email, letter, and fax), acting as a customer advocate * Resolve all common customer issues through a broad understanding of Cummins processes, systems, and practices with efficiency * Ability to demonstrate leadership skills in a cross-functional organization, building relationships and managing conflict with customer * Ability to manage escalated issues from internally and/or externally as required providing documentation throughout process * Contribute to the development of customer and knowledge database(s) by accurately and consistently recording customer contact information and Frequently Asked Questions (FAQ) * Willingness to share information by providing assistance to peers while having openness to learning and contributing to the development of a positive work environment within Cummins Care * Manage the coordination of product information between business units, distributors, end users, etc. * Support/manage contact center quality improvements and response targets * Effective time management skills * Ability to be flexible with time constraints and scheduling if applicable   ASSOCIATES DEGREE REQUIRED! Company Description S&R Resources, Inc., is a recruiting/staffing agency

Job Description Customer Service experience is a requirement, Call center experience is ideal. Experience working in the financial industry would be a nice to have. This is a high call volume call center. Shift could start as early as 8am or as late as 9:30 and end from 4:30pm - 6pm.

Job Description  Hello, We are looking for a Service Project Coordinator to join our client' s team! High School or equivalent 3 years experience in customer service/dispatching. Proficient with computers, Windows applications (Oracle experience a plus).The qualified candidate will be an integral part in the continued success and growth of the Service Department. This position requires a high energy level with a focus toward customers and a strong desire to succeed. Good organizational skills, attention to detail and excellent communication skills are required. Scheduling general service calls, preparing and invoicing service calls. Perform a variety of customer service/dispatching and administrative duties required to receive, screen, record, prioritize, assign and close customer requests for technical service support and inspections. Duties: · Receive, enter, check Accounts Receivable and schedule customer phone requests for service in the system. · Communicate with our Service Resource Center for all service calls. · Take ownership of service calls from creation of service request through service completion, escalating issues to supervisors and technicians as needed. · Reassign work as needed, making judgments based on current workloads & priorities. · Regular contact of customer to communicate status changes. · Professionally field customer complaints and attempt to resolve, involving supervisor when necessary. · Validate and perform invoicing transactions for service calls in the system's daily. · Completed service calls to be invoiced within 48 hours. · Maintain confidentiality of customer and employer information at all times. · Maintain inventory and supplies needed to perform work and fill the logistics coordinator roll, which includes sourcing, ordering and tracking needed parts and supplies. Interested applicants should send their resumes to luara@trilliumhr.com or call our office at 604-598-2881 ext 405. Company Description TRILLIUM TALENT RESOURCE GROUP Trillium Talent Resource Group is a recruitment firm providing a full service, comprehensive and global approach to organizations to address their Human Resource needs. We provide an innovative and integrated strategic approach to human resource solutions to our clients and tailor our approach, methodology, and application to suit their specific requirements, legislative requirements and corporate culture.

Job Description Grand Avenue Produce Co., a family owned company that has been in business for over 70 years is now hiring for a Bilingual Sales Support/ Customer Service Representative.   Responsibilities: Customer service as well as inside sales support Data entry - logging data is a vital part of this job. Inside sales support professionals must take note of important details in all customer interactions and update the company database accordingly Order entry Filing, scanning and other general office duties Build relationships with current customers and prospects     Qualifications: Bilingual Flexible work Schedule Organization/Time Management Critical thinker Self-Motivated CSR or Sales Experience a plus  Highschool Diploma/Ged preferred Interpersonal skills- those in inside sales support need strong interpersonal skills to cultivate long-term relationships with customers. Aside from maintaining customer satisfaction, they must listen well and establish rapport in order to sell successfully Strong memory- inside sales support professionals keep track of several accounts, which have different preferences and requests. In addition, they must know the company’s products and services thoroughly, down to the smallest details Organization skills given that this role involves a wide variety of tasks, from handling logistics to answering inquiries, it’s ideal for organized multitaskers who manage their time well     Pay & Benefits: $16.50 an hour Medical, vision and dental insurance will be available and offered in compliance with ACA regulations.   Schedule: 8 AM to 5 PM Sunday through Friday. Saturdays OFF. Company Description For over 70 years Grand Avenue Produce Co., Inc. has been an industry leading provider of fresh fruit and vegetables to the State of Arizona's finest restaurants, grocers, and institutions. We need you to come join our team, and help us lead the industry into the future! Conveniently located off the 101 and Cactus in the West Valley.

Job Description   Extended Warranty Program Project Manager   Description: Assists channel partners, field staff and dealers in solving complex technical problems on specific products. Leads initiatives to provide expert resolution to product issues on specific products to achieve market share targets. Conducts advanced sales support activities as required by channel partners to achieve market share targets. Provides training to channel partners, company personnel and customers. Could be applied to sales, service or parts.   Duties: Assists and advises channel partners and field staff in solving complex technical problems on specific products. Investigates in-field problems, collects data and determines corrective action needed and advises channel partners how to effect remedy and appropriate follow-up. Delivers product training, technical, and/or business management training to channel partners, Company employees or customers. Assists with special aftermarket projects and promotions.

Job Description   The Requirements   • Excellent ability to communicate effectively using the English language in a customer service setting, including verbal and written communication skills  • Ability to quickly assess current state issues and formulate a response/resolution using analytical and problem solving skills  • High level attention to detail  • Strong computer skills with the ability to navigate multiple software applications  • Working knowledge of health and welfare and/or defined benefit pension plans a plus  • Minimum 1-2 years' experience in a customer service setting, at least 2-3 years is preferred  • Proficiency in the use of Microsoft Office programs (specifically Outlook, Excel and Word)  • Ability to type 30-40 WPM  • Ability to work in a team environment  • Ability to work in a multi-tasked environment and prioritize and organize work  • Ability to understand and follow oral and written instructions  • Ability to work a flexible work schedule (30 – 40 hours/week with some overtime requested; variety of schedule start and end times)  • Must have excellent attendance and be punctual to work  • Fluent in Spanish a plus  • Associate or Bachelor's degree preferred 

Job Description   The Requirements   • Excellent ability to communicate effectively using the English language in a customer service setting, including verbal and written communication skills  • Ability to quickly assess current state issues and formulate a response/resolution using analytical and problem solving skills  • High level attention to detail  • Strong computer skills with the ability to navigate multiple software applications  • Working knowledge of health and welfare and/or defined benefit pension plans a plus  • Minimum 1-2 years' experience in a customer service setting, at least 2-3 years is preferred  • Proficiency in the use of Microsoft Office programs (specifically Outlook, Excel and Word)  • Ability to type 30-40 WPM  • Ability to work in a team environment  • Ability to work in a multi-tasked environment and prioritize and organize work  • Ability to understand and follow oral and written instructions  • Ability to work a flexible work schedule (30 – 40 hours/week with some overtime requested; variety of schedule start and end times)  • Must have excellent attendance and be punctual to work  • Fluent in Spanish a plus  • Associate or Bachelor's degree preferred 

Job Description   The Requirements   • Excellent ability to communicate effectively using the English language in a customer service setting, including verbal and written communication skills  • Ability to quickly assess current state issues and formulate a response/resolution using analytical and problem solving skills  • High level attention to detail  • Strong computer skills with the ability to navigate multiple software applications  • Working knowledge of health and welfare and/or defined benefit pension plans a plus  • Minimum 1-2 years' experience in a customer service setting, at least 2-3 years is preferred  • Proficiency in the use of Microsoft Office programs (specifically Outlook, Excel and Word)  • Ability to type 30-40 WPM  • Ability to work in a team environment  • Ability to work in a multi-tasked environment and prioritize and organize work  • Ability to understand and follow oral and written instructions  • Ability to work a flexible work schedule (30 – 40 hours/week with some overtime requested; variety of schedule start and end times)  • Must have excellent attendance and be punctual to work  • Fluent in Spanish a plus  • Associate or Bachelor's degree preferred 

Job Description   TruGreen® is America’s #1 lawn care company, serving more than 1.7 million residential and commercial customers across the United States and Canada with lawn, tree, and shrub care. Due to rapid growth, we are looking to add  Full Time   Lawn Technicians to our team! The Lawn Service Technician is an excellent opportunity for an energetic, self-motivated, and goal oriented individual. We pride ourselves on providing the right combination of training, motivation, and compensation to let you succeed both professionally and personally. Our Lawn Technicians Enjoy: Competitive hourly pay + OT Weekly and Monthly bonuses Benefits Package: medical/dental/vision, prescription, 401(k) plan w/company match Paid holidays and vacation * Lawn Technician Candidate Will Have: High school diploma/GED preferred Valid, permanent driver’s license from state of residence Must be 19 years of age by date of hire. TruGreen is committed to Diversity and Inclusion. We encourage diverse candidates to apply to this position. We are an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Individuals with Disabilities. To learn more copy and paste this URL into your browser: www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf By providing my cell phone number, I agree that TruGreen may call or text/SMS message me on that number using an automated telephone dialing system or prerecorded or artificial voice to discuss possible employment opportunities, my account, including current and possible future services, customer service and billing. I understand that providing my cell phone number is not required to inquire about or apply for employment or purchase services, and that I may revoke this permission at any time. Job Type: Full-time Salary: $12.50 to $13.00 /hour Job Type: Full-time Company Description TruGreen, a $1.3B North America premier lawn care company, and one of the best in the entire U.S. service industry and with a 40 year history in lawn service with products that work. TruGreen has operations in approximately 46 states, 260 branch locations, 78 satellite locations and a fleet of over 8300 vehicles. We now have over 15,000 associates and a company that continues to add NEW services for our customers such as Sprinkler Repair and Maintenance and TruGreen Mosquito Defense.

Job Description The Requirements • Excellent ability to communicate effectively using the English language in a customer service setting, including verbal and written communication skills • Ability to quickly assess current state issues and formulate a response/resolution using analytical and problem solving skills • High level attention to detail • Strong computer skills with the ability to navigate multiple software applications • Working knowledge of health and welfare and/or defined benefit pension plans a plus • Minimum 1-2 years' experience in a customer service setting, at least 2-3 years is preferred • Proficiency in the use of Microsoft Office programs (specifically Outlook, Excel and Word) • Ability to type 30-40 WPM • Ability to work in a team environment • Ability to work in a multi-tasked environment and prioritize and organize work • Ability to understand and follow oral and written instructions • Ability to work a flexible work schedule (30 – 40 hours/week with some overtime requested; variety of schedule start and end times) • Must have excellent attendance and be punctual to work • Fluent in Spanish a plus • Associate or Bachelor's degree preferred  

Job Description • Excellent ability to communicate effectively using the English language in a customer service setting, including verbal and written communication skills  • Ability to quickly assess current state issues and formulate a response/resolution using analytical and problem solving skills  • High level attention to detail  • Strong computer skills with the ability to navigate multiple software applications  • Working knowledge of health and welfare and/or defined benefit pension plans a plus  • Minimum 1-2 years' experience in a customer service setting, at least 2-3 years is preferred  • Proficiency in the use of Microsoft Office programs (specifically Outlook, Excel and Word)  • Ability to type 30-40 WPM  • Ability to work in a team environment  • Ability to work in a multi-tasked environment and prioritize and organize work  • Ability to understand and follow oral and written instructions  • Ability to work a flexible work schedule (30 – 40 hours/week with some overtime requested; variety of schedule start and end times)  • Must have excellent attendance and be punctual to work  • Fluent in Spanish a plus  • Associate or Bachelor's degree preferred 

Job Description Please note this is a part-time job posting for upcoming training classes; targeted start date is discussed during interview. We hire all positions as temporary employment that have the opportunity to become regular based on employee performance and client need. Part Time Customer Service Representatives (CSR) at MAXIMUS make an impact everyday by delivering healthcare information to millions of Americans who need to maneuver through complex healthcare plans. Our agents deliver this vital information to callers via phone, web chat or written correspondence. To prepare you for this role, MAXIMUS provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. Our MISSION SUCCESS starts with you. Ensure your own success, join our MISSION. Pay and Benefits: Great pay + an additional $4.48/hr for health and wellness benefits A variety of shifts that meet lifestyle and family goals Potential bonuses for excellent work and referrals Leadership support to ensure success in a meaningful career Fun, professional atmosphere Many opportunities for promotion and career advancement into global company   Responsibilities: Responding to numerous phone inquiries Using standard technology: telephones, e-mail and web browsers Assisting callers in finishing online applications Completing daily electronic call logs Filling out timesheets Adhering to privacy rules Connecting callers with leadership as needed Maintaining up-to-date knowledge of regulations and policies as they apply to the healthcare programs we service Reporting problems through an easy online system Responding to telephone inquiries within set time parameters Completing all assigned training as necessary Education: High School diploma or equivalent required Qualifications: Have 6 months+ of customer service experience Speak and read English clearly Type a minimum of 20 WPM Work effectively within deadlines Have excellent interpersonal skills and like helping people Easily organize simultaneous tasks Company Description Since 1975, MAXIMUS has operated under its founding mission of Helping Government Serve the People®, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. MAXIMUS delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-sponsored programs. With more than 30,000 employees worldwide, MAXIMUS is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. For more information, visit maximus.com.

Job Description Please note this is a part-time job posting for upcoming training classes; targeted start date is discussed during interview. We hire all positions as temporary employment that have the opportunity to become regular based on employee performance and client need. Part Time Customer Service Representatives (CSR) at MAXIMUS make an impact everyday by delivering healthcare information to millions of Americans who need to maneuver through complex healthcare plans. Our agents deliver this vital information to callers via phone, web chat or written correspondence. To prepare you for this role, MAXIMUS provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. Our MISSION SUCCESS starts with you. Ensure your own success, join our MISSION. Pay and Benefits: Great pay + an additional $4.48/hr for health and wellness benefits A variety of shifts that meet lifestyle and family goals Potential bonuses for excellent work and referrals Leadership support to ensure success in a meaningful career Fun, professional atmosphere Many opportunities for promotion and career advancement into global company   Responsibilities: Responding to numerous phone inquiries Using standard technology: telephones, e-mail and web browsers Assisting callers in finishing online applications Completing daily electronic call logs Filling out timesheets Adhering to privacy rules Connecting callers with leadership as needed Maintaining up-to-date knowledge of regulations and policies as they apply to the healthcare programs we service Reporting problems through an easy online system Responding to telephone inquiries within set time parameters Completing all assigned training as necessary Education: High School diploma or equivalent required Qualifications: Have 6 months+ of customer service experience Speak and read English clearly Type a minimum of 20 WPM Work effectively within deadlines Have excellent interpersonal skills and like helping people Easily organize simultaneous tasks Company Description Since 1975, MAXIMUS has operated under its founding mission of Helping Government Serve the People®, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. MAXIMUS delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-sponsored programs. With more than 30,000 employees worldwide, MAXIMUS is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. For more information, visit maximus.com.

Job Description   Please note this is a part-time job posting for upcoming training classes; targeted start date is discussed during interview. We hire all positions as temporary employment that have the opportunity to become regular based on employee performance and client need. Part Time Customer Service Representatives (CSR) at MAXIMUS make an impact everyday by delivering healthcare information to millions of Americans who need to maneuver through complex healthcare plans. Our agents deliver this vital information to callers via phone, web chat or written correspondence. To prepare you for this role, MAXIMUS provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. Our MISSION SUCCESS starts with you. Ensure your own success, join our MISSION. Pay and Benefits: Great pay + an additional $4.48/hr for health and wellness benefits A variety of shifts that meet lifestyle and family goals Potential bonuses for excellent work and referrals Leadership support to ensure success in a meaningful career Fun, professional atmosphere Many opportunities for promotion and career advancement into global company   Responsibilities: Responding to numerous phone inquiries Using standard technology: telephones, e-mail and web browsers Assisting callers in finishing online applications Completing daily electronic call logs Filling out timesheets Adhering to privacy rules Connecting callers with leadership as needed Maintaining up-to-date knowledge of regulations and policies as they apply to the healthcare programs we service Reporting problems through an easy online system Responding to telephone inquiries within set time parameters Completing all assigned training as necessary Education: High School diploma or equivalent required Qualifications: Have 6 months+ of customer service experience Speak and read English clearly Type a minimum of 20 WPM Work effectively within deadlines Have excellent interpersonal skills and like helping people Easily organize simultaneous tasks Company Description Since 1975, MAXIMUS has operated under its founding mission of Helping Government Serve the People®, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. MAXIMUS delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-sponsored programs. With more than 30,000 employees worldwide, MAXIMUS is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. For more information, visit maximus.com.

Job Description   Please note this is a part-time job posting for upcoming training classes; targeted start date is discussed during interview. We hire all positions as temporary employment that have the opportunity to become regular based on employee performance and client need. Part Time Customer Service Representatives (CSR) at MAXIMUS make an impact everyday by delivering healthcare information to millions of Americans who need to maneuver through complex healthcare plans. Our agents deliver this vital information to callers via phone, web chat or written correspondence. To prepare you for this role, MAXIMUS provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. Our MISSION SUCCESS starts with you. Ensure your own success, join our MISSION. Pay and Benefits: Great pay + an additional $4.48/hr for health and wellness benefits A variety of shifts that meet lifestyle and family goals Potential bonuses for excellent work and referrals Leadership support to ensure success in a meaningful career Fun, professional atmosphere Many opportunities for promotion and career advancement into global company   Responsibilities: Responding to numerous phone inquiries Using standard technology: telephones, e-mail and web browsers Assisting callers in finishing online applications Completing daily electronic call logs Filling out timesheets Adhering to privacy rules Connecting callers with leadership as needed Maintaining up-to-date knowledge of regulations and policies as they apply to the healthcare programs we service Reporting problems through an easy online system Responding to telephone inquiries within set time parameters Completing all assigned training as necessary Education: High School diploma or equivalent required Qualifications: Have 6 months+ of customer service experience Speak and read English clearly Type a minimum of 20 WPM Work effectively within deadlines Have excellent interpersonal skills and like helping people Easily organize simultaneous tasks Company Description Since 1975, MAXIMUS has operated under its founding mission of Helping Government Serve the People®, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. MAXIMUS delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-sponsored programs. With more than 30,000 employees worldwide, MAXIMUS is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. For more information, visit maximus.com.

Job Description We are seeking an Account Manager to join our team! You will resolve customer questions and offer solutions to drive company revenue. Responsibilities: Review job requests from customers Quote job accurately based on requests from customers Communicate with customer and vendor to determine accurate quote for job completion Present and sell company products and services to new and existing customers Reach agreed upon sales targets by the deadline Resolve customer inquiries and complaints Set follow-up appointments to keep customers aware of latest developments Create quote to present to customers ​ Qualifications: Previous experience in sales, customer service, or other related fields preferred Experience in billing or accounts receivable also advantageous Familiarity with Excel and Office Ability to build rapport with clients Strong negotiation skills Deadline and detail-oriented Preferred: experience in construction/ quoting construction/ ability to read a tape measure/ general knowledge of the way things are assembled Company Description NZI Services began as The Neon Zone. Sam and Judy Adams started The Neon Zone in 1989 in their home garage and by 1990 were incorporated as The Neon Zone, Inc. The company began as a neon shop – manufacturing and selling neon window signs, both retail and wholesale, for the sign industry. As the business and demand grew, Sam and Judy relocated to a storefront on Main Street in old town Woodstock, Georgia. Over the next few years business continued to grow. The Neon Zone, Inc. moved to a larger location, also in Woodstock, where it soon became the largest wholesale neon shop in Georgia employing five full-time glass benders and several support staff members.

Job Description We are seeking an Account Manager to join our team! You will resolve customer questions and offer solutions to drive company revenue. Responsibilities: Review job requests from customers Quote job accurately based on requests from customers Communicate with customer and vendor to determine accurate quote for job completion Present and sell company products and services to new and existing customers Reach agreed upon sales targets by the deadline Resolve customer inquiries and complaints Set follow-up appointments to keep customers aware of latest developments Create quote to present to customers ​ Qualifications: Previous experience in sales, customer service, or other related fields preferred Experience in billing or accounts receivable also advantageous Familiarity with Excel and Office Ability to build rapport with clients Strong negotiation skills Deadline and detail-oriented Preferred: experience in construction/ quoting construction/ ability to read a tape measure/ general knowledge of the way things are assembled Company Description NZI Services began as The Neon Zone. Sam and Judy Adams started The Neon Zone in 1989 in their home garage and by 1990 were incorporated as The Neon Zone, Inc. The company began as a neon shop – manufacturing and selling neon window signs, both retail and wholesale, for the sign industry. As the business and demand grew, Sam and Judy relocated to a storefront on Main Street in old town Woodstock, Georgia. Over the next few years business continued to grow. The Neon Zone, Inc. moved to a larger location, also in Woodstock, where it soon became the largest wholesale neon shop in Georgia employing five full-time glass benders and several support staff members.

Job Description Basic Function: Achieve high levels of customer satisfaction by delivering unparalleled customer service through demonstrated product knowledge and customer-focused product support initiatives and activities. Responsibilities: Provide technical support to customers for all NuStep, LLC. products via phone, e-mail and on-line communications. Meet or exceed customer service and product support needs by applying detailed product knowledge and following established customer service procedures and guidelines. Respond to customer inquiries and complaints in a timely and efficient manner. Troubleshoot, analyze and evaluate product-related problems and issues to resolve inquiries and complaints in a courteous and diplomatic manner. Document customer support and service requests in CRM system, and maintain accurate, detailed, up-to-date, and organized customer files. Track information relevant to the nature and frequency of product and service problems and generate reports as needed. Provide help-desk support for service repairs and/or make arrangements with an approved service provider to travel to the customer’s site and perform repairs. Help maintain service manuals, customer support communications and materials. Contribute to achieving corporate revenue goals by building quality relationships with customers, by providing product information for customers, and by selling service parts. Contribute with ideas and information related to improving efficiency, improving quality, product research, etc. In collaboration with other departments within the company, coordinate actions to upgrade previously shipped products as needed. Follow up with customers to ensure satisfaction post shipping. Travel to customer sites and trade shows as required to provide repairs, product demonstrations, and delivery services. Skills: Strong Communication Skills, verbal and written Mechanical and Technical abilities Proficiency in Troubleshooting Excellent Customer Relations Skills Computer Literacy - (Microsoft Office, Excel, Outlook) Ability to lift up to 40 pounds Certification/Licenses: Valid Drivers license Must meet insurance underwriting requirements Some travel to customer sites required. Occasional travel to trade shows Experience: Minimum 2 years' prior customer service and support experience required. Technical support experience and mechanical aptitude is preferred.   Company Description The inclusive NuStep recumbent cross trainer is designed for a wide range of users, from the physically fit to those with mobility limitations. NuStep is the exercise equipment brand of choice for physical therapy centers, cardiac rehabilitation clinics, senior living communities and health and wellness centers across the country. The company is headquartered in Ann Arbor, Michigan, where our high-quality recumbent cross trainers and accessories are designed, manufactured, assembled and shipped worldwide.

Job Description Please note this job posting is for upcoming training classes; targeted start date is discussed during interview. We hire all positions as temporary employment that have the opportunity to become regular based on employee performance and client need. Customer Service Representatives (CSR) at MAXIMUS make an impact everyday by delivering healthcare information to millions of Americans who need to maneuver through complex healthcare plans. Our agents deliver this vital information to callers via phone, web chat or written correspondence. To prepare you for this role, MAXIMUS provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. Our MISSION SUCCESS starts with you. Ensure your own success, join our MISSION. Pay and Benefits: Great pay + an additional $4.48/hr for health and wellness benefits $1,450+ in bonuses for excellent work and attendance $200+ in referral incentives A variety of shifts that meet lifestyle and family goals Leadership support to ensure success in a meaningful career Fun, professional atmosphere Many opportunities for promotion and career advancement into global company Responsibilities: Responding to numerous phone inquiries Using standard technology: telephones, e-mail and web browsers Assisting callers in finishing online applications Completing daily electronic call logs Filling out timesheets Adhering to privacy rules Connecting callers with leadership as needed Maintaining up-to-date knowledge of regulations and policies as they apply to the healthcare programs we service Reporting problems through an easy online system Responding to telephone inquiries within set time parameters Completing all assigned training as necessary Education: High School diploma or equivalent required Qualifications: Have 6 months+ of customer service experience Speak and read English clearly Type a minimum of 20 WPM Work effectively within deadlines Have excellent interpersonal skills and like helping people Easily organize simultaneous tasks Company Description Since 1975, MAXIMUS has operated under its founding mission of Helping Government Serve the People®, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. MAXIMUS delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-sponsored programs. With more than 30,000 employees worldwide, MAXIMUS is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. For more information, visit maximus.com.

Job Description   Please note this job posting is for upcoming training classes; targeted start date is discussed during interview. We hire all positions as temporary employment that have the opportunity to become regular based on employee performance and client need. Customer Service Representatives (CSR) at MAXIMUS make an impact everyday by delivering healthcare information to millions of Americans who need to maneuver through complex healthcare plans. Our agents deliver this vital information to callers via phone, web chat or written correspondence. To prepare you for this role, MAXIMUS provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. Our MISSION SUCCESS starts with you. Ensure your own success, join our MISSION. Pay and Benefits: Great pay + an additional $4.48/hr for health and wellness benefits $1,450+ in bonuses for excellent work and attendance $200+ in referral incentives A variety of shifts that meet lifestyle and family goals Leadership support to ensure success in a meaningful career Fun, professional atmosphere Many opportunities for promotion and career advancement into global company Responsibilities: Responding to numerous phone inquiries Using standard technology: telephones, e-mail and web browsers Assisting callers in finishing online applications Completing daily electronic call logs Filling out timesheets Adhering to privacy rules Connecting callers with leadership as needed Maintaining up-to-date knowledge of regulations and policies as they apply to the healthcare programs we service Reporting problems through an easy online system Responding to telephone inquiries within set time parameters Completing all assigned training as necessary Education: High School diploma or equivalent required Qualifications: Have 6 months+ of customer service experience Speak and read English clearly Type a minimum of 20 WPM Work effectively within deadlines Have excellent interpersonal skills and like helping people Easily organize simultaneous tasks Company Description Since 1975, MAXIMUS has operated under its founding mission of Helping Government Serve the People®, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. MAXIMUS delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-sponsored programs. With more than 30,000 employees worldwide, MAXIMUS is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. For more information, visit maximus.com.