Job Description CORE COMPETENCIES: Results Orientation : * Proven record of high performance Interpersonal Skills: * Develops positive relationships with others to better accomplish work goals. * Effectively meets customer needs and builds productive relationships by treating each customer like a GUEST. * Clearly conveys information and ideas to others in a manner that helps them understand and retain the message. * Presents products and services to customers in a manner that provides solutions and benefits, and strengthens the Sherwin-Williams name. Leadership Skills : * Actively participates as a member of a team to help the store achieve its goals. Business/Management Skills: * Uses people, resources and information to make good decisions. * Effectively manages time and resources to ensure that work is completed efficiently. * Possesses appropriate levels of knowledge of core product offerings and operational aspects of job responsibilities. Professional Qualities: * Sets high standards of performance for self; assumes responsibility and accountability for successfully completing assignments or tasks. * Demonstrates honesty and the ability to avoid what is wrong and stand up for what is right. * Maintains effectiveness when experiencing changes in work and adjusts effectively to new work processes, situations and requirements. ESSENTIAL DUTIES: * Assist customers by determining needs and presenting appropriate products and services. * Handle customer inquiries via the telephone by providing accurate information regarding products and product applications and process telephone orders accordingly. * Act a liaison between customer, sales rep, and store staff. * Assist sales reps in making product recommendations to customers and resolving product knowledge questions. * Ensure sales transactions are completed accurately. * Document and refer potential wholesale leads to manager and/or sales rep. * Follow pricing guidelines when quoting customers. * Ensure customers’ quality and service expectations are met * Maintain floorcovering inventory levels to maximize sales and inventory turns. * Ensure that all customer orders are accurately measured and cut, and that all records are properly maintained. * Ensure all orders are installed in a timely manner. * Work with carpet installers to ensure that they properly represent Sherwin-Williams while preserving their status as independent subcontractors. * Establish and maintain accurate customer work orders files. * Record information on appropriate forms for proper completion of orders and requests. * Operate the POS for all types of transactions. * Ensure merchandise has been processed through POS or recorded on manual POST form prior to merchandise leaving the branch. * Open and close the branch. * Open and close the POS. * Provide input regarding inventory levels in the warehouse/stockroom. * Identify obsolete/damaged material and communicate to management. * Check income orders from vendors against purchase order for accuracy. * Ensure accurate updating of product information manuals, general price lists and customer price lists. * Process daily batch paperwork. * Communicate all customer complaints to manager to ensure a quick and accurate resolution. * Maintain facility to S-W standards through proper maintenance, repair, and housekeeping. * Identify facility problems and make recommendations. * Follow designated loss prevention, security, and safety practices according to policy and correct or report non-compliance of appropriate procedures/policies. *Must be familiar with the proper, handling, storing, labeling, cleaning up spills, disposing of and filing all paperwork associated with hazardous material/waste. * Pull appropriate products from warehouse to customer specifications. * Operate all materials handling equipment in a safe manner. * Assist with physical inventory. * Other duties as assigned. PHYSICAL REQUIREMENTS: * Employee will spend approximately 40% of the day sitting, 20% standing, 20% walking, and 20% stooping, climbing, and kneeling. * Employee must be able to measure and cut carpeting and vinyl floorcovering. * Employee must be able to drive a car or van. * Employee must be able to operate a hand truck and/or material handling equipment if the store has such equipment. * Employee must be able to operate a computer and communicate via the telephone. * Employee must be able to install and direct the installation of floor coverings OTHER REOUIREMENTS: * Minimum high school education or equivalent. * Ability to work all scheduled hours as needed. * Employee must have a valid driver’s license. * If usage of employee’s own vehicle is required, employee must obtain appropriate insurance as defined by Corporate Policy. Company Description When you join Sherwin-Williams you'll be a part of a company that has a strong commitment to its employees. From our professional work environment to our excellent benefits, to our ongoing training, we take care of the people that make us strong.
Apr 26, 2018
Job Description CORE COMPETENCIES: Results Orientation : * Proven record of high performance Interpersonal Skills: * Develops positive relationships with others to better accomplish work goals. * Effectively meets customer needs and builds productive relationships by treating each customer like a GUEST. * Clearly conveys information and ideas to others in a manner that helps them understand and retain the message. * Presents products and services to customers in a manner that provides solutions and benefits, and strengthens the Sherwin-Williams name. Leadership Skills : * Actively participates as a member of a team to help the store achieve its goals. Business/Management Skills: * Uses people, resources and information to make good decisions. * Effectively manages time and resources to ensure that work is completed efficiently. * Possesses appropriate levels of knowledge of core product offerings and operational aspects of job responsibilities. Professional Qualities: * Sets high standards of performance for self; assumes responsibility and accountability for successfully completing assignments or tasks. * Demonstrates honesty and the ability to avoid what is wrong and stand up for what is right. * Maintains effectiveness when experiencing changes in work and adjusts effectively to new work processes, situations and requirements. ESSENTIAL DUTIES: * Assist customers by determining needs and presenting appropriate products and services. * Handle customer inquiries via the telephone by providing accurate information regarding products and product applications and process telephone orders accordingly. * Act a liaison between customer, sales rep, and store staff. * Assist sales reps in making product recommendations to customers and resolving product knowledge questions. * Ensure sales transactions are completed accurately. * Document and refer potential wholesale leads to manager and/or sales rep. * Follow pricing guidelines when quoting customers. * Ensure customers’ quality and service expectations are met * Maintain floorcovering inventory levels to maximize sales and inventory turns. * Ensure that all customer orders are accurately measured and cut, and that all records are properly maintained. * Ensure all orders are installed in a timely manner. * Work with carpet installers to ensure that they properly represent Sherwin-Williams while preserving their status as independent subcontractors. * Establish and maintain accurate customer work orders files. * Record information on appropriate forms for proper completion of orders and requests. * Operate the POS for all types of transactions. * Ensure merchandise has been processed through POS or recorded on manual POST form prior to merchandise leaving the branch. * Open and close the branch. * Open and close the POS. * Provide input regarding inventory levels in the warehouse/stockroom. * Identify obsolete/damaged material and communicate to management. * Check income orders from vendors against purchase order for accuracy. * Ensure accurate updating of product information manuals, general price lists and customer price lists. * Process daily batch paperwork. * Communicate all customer complaints to manager to ensure a quick and accurate resolution. * Maintain facility to S-W standards through proper maintenance, repair, and housekeeping. * Identify facility problems and make recommendations. * Follow designated loss prevention, security, and safety practices according to policy and correct or report non-compliance of appropriate procedures/policies. *Must be familiar with the proper, handling, storing, labeling, cleaning up spills, disposing of and filing all paperwork associated with hazardous material/waste. * Pull appropriate products from warehouse to customer specifications. * Operate all materials handling equipment in a safe manner. * Assist with physical inventory. * Other duties as assigned. PHYSICAL REQUIREMENTS: * Employee will spend approximately 40% of the day sitting, 20% standing, 20% walking, and 20% stooping, climbing, and kneeling. * Employee must be able to measure and cut carpeting and vinyl floorcovering. * Employee must be able to drive a car or van. * Employee must be able to operate a hand truck and/or material handling equipment if the store has such equipment. * Employee must be able to operate a computer and communicate via the telephone. * Employee must be able to install and direct the installation of floor coverings OTHER REOUIREMENTS: * Minimum high school education or equivalent. * Ability to work all scheduled hours as needed. * Employee must have a valid driver’s license. * If usage of employee’s own vehicle is required, employee must obtain appropriate insurance as defined by Corporate Policy. Company Description When you join Sherwin-Williams you'll be a part of a company that has a strong commitment to its employees. From our professional work environment to our excellent benefits, to our ongoing training, we take care of the people that make us strong.
Roto-Rooter Plumbing & Drain Service
Santa Clara, CA, USA
Job Description Hiring Plumbers/Drain cleaners for service work Medical, Dental, Retirement profit sharing Provided : Van, Tools and uniforms No Commission. Starts at $21.50 per hr and up, starting salary is negotiable. Company Description Family owned and operated since 1975. Drain cleaning, plumbing, restoration and much more!
Apr 26, 2018
Job Description Hiring Plumbers/Drain cleaners for service work Medical, Dental, Retirement profit sharing Provided : Van, Tools and uniforms No Commission. Starts at $21.50 per hr and up, starting salary is negotiable. Company Description Family owned and operated since 1975. Drain cleaning, plumbing, restoration and much more!
Job Description Looking For a Customer Service Position? In an environment that has true opportunities for growth? We have an opportunity to join the Customer Service team at AZ PARTSMASTER. If you are looking for a position as a Customer Service Representative (CSR), and are tired of the micromanagement grind of a huge call center or working weekends for some big box home improvement retailer, read on. If you are looking to join a billion dollar industry giant that will treat you like a number, makes you work nights and weekend shifts we’re not the place for you. Partsmaster is a family owned distributor with a 30 year history of stable and profitable growth, working Monday through Friday in our Phoenix office you will know our president and leadership team by name. Partsmaster is an MRO supplier to the multi-family housing vertical. OK, let’s be real, what we do is sell toilet seats, chlorine, light switches, HVAC equipment, doors and more than 6,000 other items to owners and managers of apartments. It is not what you would call a sexy business, but is almost recession proof. Still with me? We currently have 7 branch locations throughout the southwest, with additional locations in the planning stages. But we can only grow if we build a team focused on continual improvement. If you have worked in the apartment or hospitality industry or have experience in DIY retail (Home Depot, Lowes, Ace…), have a great attitude and want your nights and weekends back, we may have a place for you. At Partsmaster we put people first, work as a team and focus on making life easier for our customers and ourselves. Every job has a list of duties and responsibilities, here’s the ones that come with the position we are looking to fill: · Greets and assists Will Call customers. · Answer incoming calls for customer service and/or sales. · Data entry of quotes, orders and invoicing when needed. · Research account information utilizing computer, phone, fax and email. · Act as a liaison between customers and sales representatives to resolve any issues. · Facilitate the resolution of customer issues (product, install, backorders, delivery etc.) · Promptly respond to internal and customer inquiries. · Maintain and build customer relationships. · Organize work area for orderliness at all times. Skills/Qualifications: · Communication Proficiency, Organizational Skills, Technical Capacity · Personal Effectiveness/Credibility, Interpersonal and Organizational Skills · Time Management Skills · Mathematical Skills, Problem Analysis and Problem-Solving Abilities, Attention to Detail and Accuracy · Must be able to communicate clearly by telephone and email. · Bi-lingual a huge plus! · High school diploma or GED. · Must be at least 21 years old. Interested? Get started by sending a brief email of your qualifications and resume to: Gaby Navarra, Customer Service Manager, gaby.navarra@azpartsmaster.com EEO Statement: AZ PARTSMASTER provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, AZ PARTSMASTER complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. AZ PARTSMASTER expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of AZ PARTSMASTER’s employees to perform their job duties may result in discipline up to and including discharge. Company Description About The Company AZ PARTSMASTER is a full line Maintenance Supplier (MRO supplier) of HVAC, Appliances & Appliance Repair Parts, Electrical & Lighting Supplies, General Maintenance Supplies, Tools, Hardware, Janitorial Supplies, Lawn & Garden Supplies, Plumbing Supplies and Pool Supplies. Providing an extensive inventory in all categories. We are a customer service oriented company that provides our employees with opportunities for professional growth. We offer a wide range of challenging career options, career advancement opportunities, and a dynamic work environment. We encourage our employees to develop skills to meet the demands of an ever-changing work environment, providing them with opportunities to achieve personal and professional goals that will make them valued contributors throughout their careers. Partsmaster is an MRO supplier to the multi-family housing vertical. OK, let’s be real, what we do is sell toilet seats, chlorine, light switches, HVAC equipment, doors and more than 6,000 other items to owners and managers of apartments. It is not what you would call a sexy business, but is almost recession proof. Still with me? We currently have 7 branch locations throughout the southwest, with additional locations in the planning stages. But we can only grow if we build a team focused on continual improvement.
Apr 26, 2018
Job Description Looking For a Customer Service Position? In an environment that has true opportunities for growth? We have an opportunity to join the Customer Service team at AZ PARTSMASTER. If you are looking for a position as a Customer Service Representative (CSR), and are tired of the micromanagement grind of a huge call center or working weekends for some big box home improvement retailer, read on. If you are looking to join a billion dollar industry giant that will treat you like a number, makes you work nights and weekend shifts we’re not the place for you. Partsmaster is a family owned distributor with a 30 year history of stable and profitable growth, working Monday through Friday in our Phoenix office you will know our president and leadership team by name. Partsmaster is an MRO supplier to the multi-family housing vertical. OK, let’s be real, what we do is sell toilet seats, chlorine, light switches, HVAC equipment, doors and more than 6,000 other items to owners and managers of apartments. It is not what you would call a sexy business, but is almost recession proof. Still with me? We currently have 7 branch locations throughout the southwest, with additional locations in the planning stages. But we can only grow if we build a team focused on continual improvement. If you have worked in the apartment or hospitality industry or have experience in DIY retail (Home Depot, Lowes, Ace…), have a great attitude and want your nights and weekends back, we may have a place for you. At Partsmaster we put people first, work as a team and focus on making life easier for our customers and ourselves. Every job has a list of duties and responsibilities, here’s the ones that come with the position we are looking to fill: · Greets and assists Will Call customers. · Answer incoming calls for customer service and/or sales. · Data entry of quotes, orders and invoicing when needed. · Research account information utilizing computer, phone, fax and email. · Act as a liaison between customers and sales representatives to resolve any issues. · Facilitate the resolution of customer issues (product, install, backorders, delivery etc.) · Promptly respond to internal and customer inquiries. · Maintain and build customer relationships. · Organize work area for orderliness at all times. Skills/Qualifications: · Communication Proficiency, Organizational Skills, Technical Capacity · Personal Effectiveness/Credibility, Interpersonal and Organizational Skills · Time Management Skills · Mathematical Skills, Problem Analysis and Problem-Solving Abilities, Attention to Detail and Accuracy · Must be able to communicate clearly by telephone and email. · Bi-lingual a huge plus! · High school diploma or GED. · Must be at least 21 years old. Interested? Get started by sending a brief email of your qualifications and resume to: Gaby Navarra, Customer Service Manager, gaby.navarra@azpartsmaster.com EEO Statement: AZ PARTSMASTER provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, AZ PARTSMASTER complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. AZ PARTSMASTER expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of AZ PARTSMASTER’s employees to perform their job duties may result in discipline up to and including discharge. Company Description About The Company AZ PARTSMASTER is a full line Maintenance Supplier (MRO supplier) of HVAC, Appliances & Appliance Repair Parts, Electrical & Lighting Supplies, General Maintenance Supplies, Tools, Hardware, Janitorial Supplies, Lawn & Garden Supplies, Plumbing Supplies and Pool Supplies. Providing an extensive inventory in all categories. We are a customer service oriented company that provides our employees with opportunities for professional growth. We offer a wide range of challenging career options, career advancement opportunities, and a dynamic work environment. We encourage our employees to develop skills to meet the demands of an ever-changing work environment, providing them with opportunities to achieve personal and professional goals that will make them valued contributors throughout their careers. Partsmaster is an MRO supplier to the multi-family housing vertical. OK, let’s be real, what we do is sell toilet seats, chlorine, light switches, HVAC equipment, doors and more than 6,000 other items to owners and managers of apartments. It is not what you would call a sexy business, but is almost recession proof. Still with me? We currently have 7 branch locations throughout the southwest, with additional locations in the planning stages. But we can only grow if we build a team focused on continual improvement.
Job Description Seeking motivated individual with a wide skill set to be Project Manager for solar projects. The purpose of this position is to manage solar installations from the time the job is sold to the time it is fully installed. Work as the "hub" of each project, dealing with engineering, operations, installation, sales, and most importantly, the customer. Project Manager will be responsible for a positive customer experience and constant communication with the customer throughout the entire process, while navigating this delicate time-frame with the customer in a professional manner, and in the best interest of the company. Project Manager will also be responsible for performing thorough site assessments, kicking off design with the engineering team, acquiring appropriate permits in a timely fashion, coordinating with procurement on product availability, working with the construction team for scheduling, and making sure customer is in the loop on all of the above. Candidate Requirements: Customer service experience preferred (2+ years) Outgoing, positive, and social personality "Get it done" mentality Methodical and organized candidate a must Fluent in Microsoft Office tools (Outlook, Word, Excel, etc.) Ability to multi-task and manage several projects at once Ability to day-travel up to 50% Ability to overnight-travel up to 15% Ability to climb a ladder to a roof to take measurements and pictures Works well in a team environment Company Description Harvest Energy Solutions is one of the fastest growing renewable energy companies in the Midwest and provides a variety of career opportunities. Harvest Energy Solutions is a full-service distributor and installer of renewable and energy saving products, specializing in rural, agricultural and commercial energy solutions throughout the Midwest. Since 2006, Harvest Energy Solutions' goal has been to assist farmers and ranchers, businesses and home owners, in becoming more sustainable, efficient and energy independent. For more info visit www.HarvestEnergySolutions.com.
Apr 25, 2018
Job Description Seeking motivated individual with a wide skill set to be Project Manager for solar projects. The purpose of this position is to manage solar installations from the time the job is sold to the time it is fully installed. Work as the "hub" of each project, dealing with engineering, operations, installation, sales, and most importantly, the customer. Project Manager will be responsible for a positive customer experience and constant communication with the customer throughout the entire process, while navigating this delicate time-frame with the customer in a professional manner, and in the best interest of the company. Project Manager will also be responsible for performing thorough site assessments, kicking off design with the engineering team, acquiring appropriate permits in a timely fashion, coordinating with procurement on product availability, working with the construction team for scheduling, and making sure customer is in the loop on all of the above. Candidate Requirements: Customer service experience preferred (2+ years) Outgoing, positive, and social personality "Get it done" mentality Methodical and organized candidate a must Fluent in Microsoft Office tools (Outlook, Word, Excel, etc.) Ability to multi-task and manage several projects at once Ability to day-travel up to 50% Ability to overnight-travel up to 15% Ability to climb a ladder to a roof to take measurements and pictures Works well in a team environment Company Description Harvest Energy Solutions is one of the fastest growing renewable energy companies in the Midwest and provides a variety of career opportunities. Harvest Energy Solutions is a full-service distributor and installer of renewable and energy saving products, specializing in rural, agricultural and commercial energy solutions throughout the Midwest. Since 2006, Harvest Energy Solutions' goal has been to assist farmers and ranchers, businesses and home owners, in becoming more sustainable, efficient and energy independent. For more info visit www.HarvestEnergySolutions.com.
Job Description Looking for a Customer Service Coordinator As a cutting edge software sales and support company dedicated to superior and personal customer service, Big Hairy Dog Information Systems is looking for a positive, out-going, and friendly professional who will thrive in a fast-paced and multi-tasking environment. Strong communication, phone skills, scheduling abilities, and knowledgeable in Microsoft Word, Excel and Outlook are required. Additional knowledge of general computer technology, computer terminology, and other computer applications as well as retail experience is desirable. Specific software and terminology training will be provided as needed. A quick learner, with the ability to work well as a member of a team and on your own is a big plus. As a Customer Service Coordinator you will be responsible for general follow-up, courtesy calls, appointment scheduling, processing and tracking internal packets and checklists, coordinating meetings, assisting to complete various projects, and other customer service duties. Furthermore, you will be required to work closely with our sales, technical, shipping, and admin departments in coordinating and scheduling orders and appointments with our clients. Coordinating with outside vendors and companies will also be required at times. Excellent organizational skills, consideration to internal processes and policies, and the ability to identify and escalate urgent situations are essential for success within our Service Department. Company Description For over two decades Big Hairy Dog Information Systems has provided precision Point-of-Sale and Inventory Control solutions for thousands of stores in the specialty retail industry. Retail automation requires thoughtful examination and an understanding of the needs of each customer. Big Hairy Dog is known worldwide for exhaustive planning, implementation, training and ongoing support. It starts from the top: founders Mick and Sandy Malaney insist on being available to customers day and night.
Apr 25, 2018
Job Description Looking for a Customer Service Coordinator As a cutting edge software sales and support company dedicated to superior and personal customer service, Big Hairy Dog Information Systems is looking for a positive, out-going, and friendly professional who will thrive in a fast-paced and multi-tasking environment. Strong communication, phone skills, scheduling abilities, and knowledgeable in Microsoft Word, Excel and Outlook are required. Additional knowledge of general computer technology, computer terminology, and other computer applications as well as retail experience is desirable. Specific software and terminology training will be provided as needed. A quick learner, with the ability to work well as a member of a team and on your own is a big plus. As a Customer Service Coordinator you will be responsible for general follow-up, courtesy calls, appointment scheduling, processing and tracking internal packets and checklists, coordinating meetings, assisting to complete various projects, and other customer service duties. Furthermore, you will be required to work closely with our sales, technical, shipping, and admin departments in coordinating and scheduling orders and appointments with our clients. Coordinating with outside vendors and companies will also be required at times. Excellent organizational skills, consideration to internal processes and policies, and the ability to identify and escalate urgent situations are essential for success within our Service Department. Company Description For over two decades Big Hairy Dog Information Systems has provided precision Point-of-Sale and Inventory Control solutions for thousands of stores in the specialty retail industry. Retail automation requires thoughtful examination and an understanding of the needs of each customer. Big Hairy Dog is known worldwide for exhaustive planning, implementation, training and ongoing support. It starts from the top: founders Mick and Sandy Malaney insist on being available to customers day and night.
Job Description Clean and Pure Water Inc. is one of the largest Home Service providers in Ontario and we are looking to fill 6 entry level Home Comfort Advisor positions ASAP! * NO EXPERIENCE NECESSARY; FULL TRAINING PROVIDED. * COMPETITIVE WEEKLY PAY (OFFERING GENEROUS COMMISSIONS & BONUSES) * FULL TIME/ HOURS : Monday to Friday 12:00 PM to 8:00 PM * EXPERIENCE WORKING WITH MANY KINDS OF CUSTOMERS IS AN ASSET (EX. BARTENDING/ FOOD SERVICE/ GENERAL LABOUR/ CALL CENTER/ RETAIL/ SALES) * OFFICE LOCATION (YORK MILLS & DON MILLS) * GREAT TEAM WORKING ENVIRONMENT! EASILY APPLY THROUGH ZIP RECRUITER Company Description Clean & Pure Home is a company specializing in outsourced sales and marketing, responsible for retaining and acquiring new customers on behalf of our many clients who specialize in high-efficiency environmentally friendly home services.
Apr 25, 2018
Job Description Clean and Pure Water Inc. is one of the largest Home Service providers in Ontario and we are looking to fill 6 entry level Home Comfort Advisor positions ASAP! * NO EXPERIENCE NECESSARY; FULL TRAINING PROVIDED. * COMPETITIVE WEEKLY PAY (OFFERING GENEROUS COMMISSIONS & BONUSES) * FULL TIME/ HOURS : Monday to Friday 12:00 PM to 8:00 PM * EXPERIENCE WORKING WITH MANY KINDS OF CUSTOMERS IS AN ASSET (EX. BARTENDING/ FOOD SERVICE/ GENERAL LABOUR/ CALL CENTER/ RETAIL/ SALES) * OFFICE LOCATION (YORK MILLS & DON MILLS) * GREAT TEAM WORKING ENVIRONMENT! EASILY APPLY THROUGH ZIP RECRUITER Company Description Clean & Pure Home is a company specializing in outsourced sales and marketing, responsible for retaining and acquiring new customers on behalf of our many clients who specialize in high-efficiency environmentally friendly home services.
Job Description Our continued growth requires the addition of a talented and highly motivated HVAC Dispatcher to join our Huntsville Team. This role will coordinate appointments for technicians. This person will be the liaison between the company, the technician and the customer while delivering exceptional customer service. RESPONSIBILITIES: Dispatch technicians to service calls and maintain the technicians schedules Prioritize calls according to the customer/operational need Schedule calls, enter service calls and debrief with technicians after each call Maintain complete, accurate and updated information in the customer database Address all concerns, questions and problems from customers and technicians. Utilize clear communication Other duties as assigned QUALIFICATIONS: We seek an energetic, dynamic and professional individual who shares in our commitment to excellence and has the following qualifications: Minimum of 1 year experience in HVAC or plumbing industry in dispatch Basic computer skills to include Word and Excel Exceptional communication skills both written and verbal Knowledge of Huntsville and the surround areas and/or ability to read maps H.C. BLAKE CO. INC conducts pre-employment physicals, drug screens and background checks on applicants who accept employment offers. Pre-employment screening may also include certification/license verification and trade testing requirements as applicable. All offers are contingent upon the successful completion of testing and screening. We invite you to come see what makes us great! Join us in our dedication of making a positive impact on our communities and work with an amazing team where you will be given the opportunity to develop your career. Our company offers great pay and a comprehensive benefit plan that includes health & wellness benefits, paid training & education, paid time off, paid holidays. Company Description Established in 1884, H.C. Blake Co. has developed into one of Alabama and Tennessee premier Mechanical Construction and Service Companies. We handle the customer from his home to his work. For over 100 years, our company has provided innovative services that optimize the performance of world-class mechanical and electrical systems that serve the home, the commercial and industrial complexes and other essential institutions.
Apr 25, 2018
Job Description Our continued growth requires the addition of a talented and highly motivated HVAC Dispatcher to join our Huntsville Team. This role will coordinate appointments for technicians. This person will be the liaison between the company, the technician and the customer while delivering exceptional customer service. RESPONSIBILITIES: Dispatch technicians to service calls and maintain the technicians schedules Prioritize calls according to the customer/operational need Schedule calls, enter service calls and debrief with technicians after each call Maintain complete, accurate and updated information in the customer database Address all concerns, questions and problems from customers and technicians. Utilize clear communication Other duties as assigned QUALIFICATIONS: We seek an energetic, dynamic and professional individual who shares in our commitment to excellence and has the following qualifications: Minimum of 1 year experience in HVAC or plumbing industry in dispatch Basic computer skills to include Word and Excel Exceptional communication skills both written and verbal Knowledge of Huntsville and the surround areas and/or ability to read maps H.C. BLAKE CO. INC conducts pre-employment physicals, drug screens and background checks on applicants who accept employment offers. Pre-employment screening may also include certification/license verification and trade testing requirements as applicable. All offers are contingent upon the successful completion of testing and screening. We invite you to come see what makes us great! Join us in our dedication of making a positive impact on our communities and work with an amazing team where you will be given the opportunity to develop your career. Our company offers great pay and a comprehensive benefit plan that includes health & wellness benefits, paid training & education, paid time off, paid holidays. Company Description Established in 1884, H.C. Blake Co. has developed into one of Alabama and Tennessee premier Mechanical Construction and Service Companies. We handle the customer from his home to his work. For over 100 years, our company has provided innovative services that optimize the performance of world-class mechanical and electrical systems that serve the home, the commercial and industrial complexes and other essential institutions.
Job Description Buhler is a Swiss-based $2.6B company. We are an internationally recognized leader in the research and development, manufacture, and distribution of capital equipment and processing systems serving both the food and non-food industry. Buhler Inc. is seeking a highly motivated professional Technical Advisor (TA) who will act as the company’s Installation Site Representative and provide company-specific technical know-how to customer and contractors. The primary responsibility of the TA is to ensure the installation of Buhler-supplied equipment, systems or plants it is done in compliance with Bühler related directives and OHS standards, and in a timely manner. TAs work closely with contractors hired by the customer for the purpose of executing an installation. This position will require extensive travel within the U.S. and Canada, occasionally world-wide. Assignments can be several weeks to several months long. Duties The Mechanical Technical Advisor (TA) consults with customer or customer’s representatives regarding mechanical activities on the installation site, specifically those related to Buhler-supplied equipment/systems, during the installation & commissioning of such equipment, systems or plants. He/she be responsible for reviewing installation procedures, procedures for handling Buhler-supplied equipment, will review any changes to installation documents and P&ID’s, will consult with customer/customer rep(s) in areas such as planning, organizing, integrating and direction of resources such as labor, tools and materials, as may be required to complete the work scope according to contractual requirements. The Mechanical TA reports to the project manager (PM) on matters involving the mechanical work during installation and commission of equipment/plant/process installations. Responsible for coordinating installations at the customer site, which may include reviewing plant engineering documents and P&IDs. Potentially participate during start-up/commissioning and performance testing. Attend/initiate daily site meetings to coordinate installation-related activities. Interface with other site personnel involved in the project in areas such as electrical, controls/automation, construction, operations, owner, engineering, and vendors. May have to oversee other TAs and/or local personnel who may be under his/her direct supervision in support of installation-related activities. May have to instruct customer’s operators/maintenance personnel on maintenance-related aspects of systems prior to customer plant/systems take-over. Assist owner’s representative(s) with developing installation procedures and schedules. Ensure the correct installation, pre-commissioning, and commissioning practices are followed. Work with owner’s representatives to maintain the installation schedule. Maintain installation packages, controlled drawings, and applicable project records. Report on activities during installations. Oversee any third party activities initiated by Buhler and relating to Buhler-supplied equipment. Report to customer and/or PM any unsafe site activities he/she may have become aware of. Provide updated site schedules and status/progress reports to PM. Ensure Buhler’s installation-related contractual obligations are met. Ensure all Buhler personnel on site do carry out any in-field activities in a safe manner, complying with company environmental, health, and safety (EHS) guidelines and procedures. May occasionally have to procure smaller parts locally. In cooperation with the PM, provide customers with technical direction and support on Original Equipment Manufacturer (OEM) packaged products provided through Buhler. Assist owner’s representative(s) in the management of site activities including planning, organizing, integrating and directing of resources such as labor, tools and materials as may be required to complete the work scope according to contractual requirements. Provide expert consultation on complex installation projects. Qualifications - Experience with supervising medium to large plant/process site installations, preferably in the flour milling, feed milling or related industries (e.g. 10,000 cwt flour mill). - Must be able and willing to stay on an assignment uninterrupted for up to 4 weeks (domestic) or 3 month (international). - Candidates must demonstrate o customer focus o excellent interpersonal communication skills (verbal and written), o strong problem solving skills, o an aptitude for planning and organizing, o be able to work autonomously, o have sound judgement, and o have the ability to make decisions. - Familiarity with installing grain processing machinery, including industrial mechanical equipment, such as aspiration ducting, spouting, mechanical as well as pressure/suction pneumatic conveying systems, etc. desired. - Leadership qualities, plus personal attributes, such as remaining level-headed under pressure, professional bearing & conduct, punctuality are essential. - 2+ year Degree in Engineering and 3 years of experience, or 5 years of experience without formal degree, in supervising medium to large plant/process site installations. - Have, or be able to receive OSHA 10 certification. - Be in possession of, or be able to obtain, a ‘Transportation Worker Identification Credentials’ (TWIC) card. Company Description The Swiss-based family owned company Buhler is a global, industrial solution provider for processing foods and for manufacturing advanced materials, contributing to food security and high energy efficiency. Around 65% of the worldwide harvested grain is processed on Buhler mills, around 50% of all car taillamps or headlamps are getting metallized on Buhler machines. Every day, billions of people come into contact with Buhler technologies to cover their basic needs for foods, mobility, or communication. Buhler is a Swiss-based $2.6B company. We are an internationally recognized leader in the research and development, manufacture, and distribution of capital equipment and processing systems serving both the food and non-food industry. www.buhlergroup.com
Apr 25, 2018
Job Description Buhler is a Swiss-based $2.6B company. We are an internationally recognized leader in the research and development, manufacture, and distribution of capital equipment and processing systems serving both the food and non-food industry. Buhler Inc. is seeking a highly motivated professional Technical Advisor (TA) who will act as the company’s Installation Site Representative and provide company-specific technical know-how to customer and contractors. The primary responsibility of the TA is to ensure the installation of Buhler-supplied equipment, systems or plants it is done in compliance with Bühler related directives and OHS standards, and in a timely manner. TAs work closely with contractors hired by the customer for the purpose of executing an installation. This position will require extensive travel within the U.S. and Canada, occasionally world-wide. Assignments can be several weeks to several months long. Duties The Mechanical Technical Advisor (TA) consults with customer or customer’s representatives regarding mechanical activities on the installation site, specifically those related to Buhler-supplied equipment/systems, during the installation & commissioning of such equipment, systems or plants. He/she be responsible for reviewing installation procedures, procedures for handling Buhler-supplied equipment, will review any changes to installation documents and P&ID’s, will consult with customer/customer rep(s) in areas such as planning, organizing, integrating and direction of resources such as labor, tools and materials, as may be required to complete the work scope according to contractual requirements. The Mechanical TA reports to the project manager (PM) on matters involving the mechanical work during installation and commission of equipment/plant/process installations. Responsible for coordinating installations at the customer site, which may include reviewing plant engineering documents and P&IDs. Potentially participate during start-up/commissioning and performance testing. Attend/initiate daily site meetings to coordinate installation-related activities. Interface with other site personnel involved in the project in areas such as electrical, controls/automation, construction, operations, owner, engineering, and vendors. May have to oversee other TAs and/or local personnel who may be under his/her direct supervision in support of installation-related activities. May have to instruct customer’s operators/maintenance personnel on maintenance-related aspects of systems prior to customer plant/systems take-over. Assist owner’s representative(s) with developing installation procedures and schedules. Ensure the correct installation, pre-commissioning, and commissioning practices are followed. Work with owner’s representatives to maintain the installation schedule. Maintain installation packages, controlled drawings, and applicable project records. Report on activities during installations. Oversee any third party activities initiated by Buhler and relating to Buhler-supplied equipment. Report to customer and/or PM any unsafe site activities he/she may have become aware of. Provide updated site schedules and status/progress reports to PM. Ensure Buhler’s installation-related contractual obligations are met. Ensure all Buhler personnel on site do carry out any in-field activities in a safe manner, complying with company environmental, health, and safety (EHS) guidelines and procedures. May occasionally have to procure smaller parts locally. In cooperation with the PM, provide customers with technical direction and support on Original Equipment Manufacturer (OEM) packaged products provided through Buhler. Assist owner’s representative(s) in the management of site activities including planning, organizing, integrating and directing of resources such as labor, tools and materials as may be required to complete the work scope according to contractual requirements. Provide expert consultation on complex installation projects. Qualifications - Experience with supervising medium to large plant/process site installations, preferably in the flour milling, feed milling or related industries (e.g. 10,000 cwt flour mill). - Must be able and willing to stay on an assignment uninterrupted for up to 4 weeks (domestic) or 3 month (international). - Candidates must demonstrate o customer focus o excellent interpersonal communication skills (verbal and written), o strong problem solving skills, o an aptitude for planning and organizing, o be able to work autonomously, o have sound judgement, and o have the ability to make decisions. - Familiarity with installing grain processing machinery, including industrial mechanical equipment, such as aspiration ducting, spouting, mechanical as well as pressure/suction pneumatic conveying systems, etc. desired. - Leadership qualities, plus personal attributes, such as remaining level-headed under pressure, professional bearing & conduct, punctuality are essential. - 2+ year Degree in Engineering and 3 years of experience, or 5 years of experience without formal degree, in supervising medium to large plant/process site installations. - Have, or be able to receive OSHA 10 certification. - Be in possession of, or be able to obtain, a ‘Transportation Worker Identification Credentials’ (TWIC) card. Company Description The Swiss-based family owned company Buhler is a global, industrial solution provider for processing foods and for manufacturing advanced materials, contributing to food security and high energy efficiency. Around 65% of the worldwide harvested grain is processed on Buhler mills, around 50% of all car taillamps or headlamps are getting metallized on Buhler machines. Every day, billions of people come into contact with Buhler technologies to cover their basic needs for foods, mobility, or communication. Buhler is a Swiss-based $2.6B company. We are an internationally recognized leader in the research and development, manufacture, and distribution of capital equipment and processing systems serving both the food and non-food industry. www.buhlergroup.com
Job Description Duties - Technical Customer support for quality and production optimization - SOP support, self-consistent trouble shooting, fault diagnostics and problem solving including documentation - Application technology consulting and technical sales support - Onsite instructor for customer and internal employees. (Domestic and International.) - Quotation, planning and realization of trials and application projects related to our tech-center - Collaboration in R&D projects - Willingness to travel approx. 80% - Onsite project leader on cell installations and large start ups - High level machine technical support and remote trouble shooting Qualifications - Industrial apprentice (mechanic/electrician or similar education) - Further education in casting technology as technician or engineer - Profound knowledge in high pressure die casting technology - Knowledge in electric/electronics and hydraulic components - Good command of English, spoken and written, further languages are welcome - Analytical skills with practical orientation - Very good communication skills and service-based behavior - Self-consistent and self-dependent working - Able to work under pressure, flexible and sociable What we offer International, successful company with sustainable prospects for the future Wide technically & modern environment with interesting challenges Professional environment with an open communication culture Exciting development and training opportunities Great, dynamic work environment In case you do identify yourself in this profile and want to work in a successful team, we are looking forward to your application. The next step is yours! Contact Adriana Gonzalez HR Generalist Bühler Prince Inc. 670 Windcrest Drive Holland 49423-5410 Michigan T +1 616 394 8255 adriana.gonzalez@buhlergroup.com www.buhlergroup.com Company Description The Swiss-based family owned company Buhler is a global, industrial solution provider for processing foods and for manufacturing advanced materials, contributing to food security and high energy efficiency. Around 65% of the worldwide harvested grain is processed on Buhler mills, around 50% of all car taillamps or headlamps are getting metallized on Buhler machines. Every day, billions of people come into contact with Buhler technologies to cover their basic needs for foods, mobility, or communication. Buhler is a Swiss-based $2.6B company. We are an internationally recognized leader in the research and development, manufacture, and distribution of capital equipment and processing systems serving both the food and non-food industry. www.buhlergroup.com
Apr 25, 2018
Job Description Duties - Technical Customer support for quality and production optimization - SOP support, self-consistent trouble shooting, fault diagnostics and problem solving including documentation - Application technology consulting and technical sales support - Onsite instructor for customer and internal employees. (Domestic and International.) - Quotation, planning and realization of trials and application projects related to our tech-center - Collaboration in R&D projects - Willingness to travel approx. 80% - Onsite project leader on cell installations and large start ups - High level machine technical support and remote trouble shooting Qualifications - Industrial apprentice (mechanic/electrician or similar education) - Further education in casting technology as technician or engineer - Profound knowledge in high pressure die casting technology - Knowledge in electric/electronics and hydraulic components - Good command of English, spoken and written, further languages are welcome - Analytical skills with practical orientation - Very good communication skills and service-based behavior - Self-consistent and self-dependent working - Able to work under pressure, flexible and sociable What we offer International, successful company with sustainable prospects for the future Wide technically & modern environment with interesting challenges Professional environment with an open communication culture Exciting development and training opportunities Great, dynamic work environment In case you do identify yourself in this profile and want to work in a successful team, we are looking forward to your application. The next step is yours! Contact Adriana Gonzalez HR Generalist Bühler Prince Inc. 670 Windcrest Drive Holland 49423-5410 Michigan T +1 616 394 8255 adriana.gonzalez@buhlergroup.com www.buhlergroup.com Company Description The Swiss-based family owned company Buhler is a global, industrial solution provider for processing foods and for manufacturing advanced materials, contributing to food security and high energy efficiency. Around 65% of the worldwide harvested grain is processed on Buhler mills, around 50% of all car taillamps or headlamps are getting metallized on Buhler machines. Every day, billions of people come into contact with Buhler technologies to cover their basic needs for foods, mobility, or communication. Buhler is a Swiss-based $2.6B company. We are an internationally recognized leader in the research and development, manufacture, and distribution of capital equipment and processing systems serving both the food and non-food industry. www.buhlergroup.com
Job Description Use your technical skills to help others. Work for a world-wide industry leader in Las Vegas, Nevada. Lutron Electronics Co., Inc. has an immediate opening for a Technical Support Representative in our technical support team. In this position, you would be a key part of the customer experience, working directly with our customers to create the ultimate user experience. Lutron's Five Principles start with "Take Care of the Customer" because customers are the foundation of our business. Build your career in an innovative, growing company by developing a working knowledge of Lutron energy saving products and supporting our customers by answering their technical questions. A successful Technical Support Representative will be the face of Lutron for technical inquiries. In this position you will develop technical expertise regarding Lutron products and leverage your service skills to help our customers maximize their user experience. You will use your creative problem solving skills to resolve issues and meet or exceed customer expectations on a daily basis. Responsibilities: Represent Lutron with a professional, upbeat attitude according to our Five Principles, particularly TAKE CARE OF THE CUSTOMER. Develop technical expertise regarding Lutron products, systems, and services Support our customers by providing necessary information on our stand-alone and system level products via phone and email in a timely and professional manner Troubleshoot and diagnose user issues regarding Lutron products and systems Document problems and solutions in a central database, escalate customer questions when necessary Communicate effectively with other areas of the company to meet or exceed customer expectations Take on special projects as necessary to meet or exceed the goals of our technical support team Stay aligned to Lutron’s culture and values: · Be passionate · Be flexible and adaptable to changing markets · Be an innovative thinker · Be customer focused · Be ethical Qualifications: 2yr Electronics Engineering Technology (EET), Computer Engineering Technology (CIT), Information Technology (IT) or similar degree, with a GPA of 3.0 or above or equivalent experience Electrical installation experience a plus Work experience in a customer facing position preferred Proficiency with computers, MS Office and IT required Experience networking, software troubleshooting, and programming preferred Experience troubleshooting via phone or email, a plus Excellent written and verbal communication skills required French / Spanish written and verbal communication skills, a plus Experience working with a team to solve problems or achieve a goal Willingness to work flexible shifts, when necessary, given Lutron’s 24-hour support requirements Company Description We listen to your recruitment challenges and take a consultative and low cost approach. We offer various recruitment models and align the right recruitment strategy that best fits your hiring needs. Our team acts as an extension of your HR department, supporting internal talent teams, hiring managers and executives.
Apr 25, 2018
Job Description Use your technical skills to help others. Work for a world-wide industry leader in Las Vegas, Nevada. Lutron Electronics Co., Inc. has an immediate opening for a Technical Support Representative in our technical support team. In this position, you would be a key part of the customer experience, working directly with our customers to create the ultimate user experience. Lutron's Five Principles start with "Take Care of the Customer" because customers are the foundation of our business. Build your career in an innovative, growing company by developing a working knowledge of Lutron energy saving products and supporting our customers by answering their technical questions. A successful Technical Support Representative will be the face of Lutron for technical inquiries. In this position you will develop technical expertise regarding Lutron products and leverage your service skills to help our customers maximize their user experience. You will use your creative problem solving skills to resolve issues and meet or exceed customer expectations on a daily basis. Responsibilities: Represent Lutron with a professional, upbeat attitude according to our Five Principles, particularly TAKE CARE OF THE CUSTOMER. Develop technical expertise regarding Lutron products, systems, and services Support our customers by providing necessary information on our stand-alone and system level products via phone and email in a timely and professional manner Troubleshoot and diagnose user issues regarding Lutron products and systems Document problems and solutions in a central database, escalate customer questions when necessary Communicate effectively with other areas of the company to meet or exceed customer expectations Take on special projects as necessary to meet or exceed the goals of our technical support team Stay aligned to Lutron’s culture and values: · Be passionate · Be flexible and adaptable to changing markets · Be an innovative thinker · Be customer focused · Be ethical Qualifications: 2yr Electronics Engineering Technology (EET), Computer Engineering Technology (CIT), Information Technology (IT) or similar degree, with a GPA of 3.0 or above or equivalent experience Electrical installation experience a plus Work experience in a customer facing position preferred Proficiency with computers, MS Office and IT required Experience networking, software troubleshooting, and programming preferred Experience troubleshooting via phone or email, a plus Excellent written and verbal communication skills required French / Spanish written and verbal communication skills, a plus Experience working with a team to solve problems or achieve a goal Willingness to work flexible shifts, when necessary, given Lutron’s 24-hour support requirements Company Description We listen to your recruitment challenges and take a consultative and low cost approach. We offer various recruitment models and align the right recruitment strategy that best fits your hiring needs. Our team acts as an extension of your HR department, supporting internal talent teams, hiring managers and executives.
Pierpoint International
Coopersburg, PA 18036, USA
Job Description Customer Service Representative Lutron Electronics Co., Inc has entry-level openings for Customer Service Representatives for upcoming and recent graduates. In this position, you would be a key part of the Customer Support team. Lutron's Five Principles start with "Take Care of the Customer" because customers are the foundation of any business. Start your career in an innovative, growing company by getting to know our customers, solving their problems, and understanding Lutron products. A successful customer service representative will be the face of Lutron for customer and end-user inquiries. Leverage your service skills to help our customers with product selection, expediting orders and answering questions. Provide timely and accurate information to internal and external customers on product costs, product availability and order status utilizing your understanding of Lutron products, computer skills, and attention to detail. You will use your creative problem solving skills to resolve issues and offer alternative solutions. Lutron Electronics position as the leading manufacturer of lighting controls worldwide, our unsurpassed quality, the breadth and depth of our product offerings, and our commitment to servicing our worldwide customers have resulted in double digit growth annually. This growth has in turn allowed the company to continue to invest in recruiting and retaining the best people we can find to service our customers. Continuous growth has also fueled our ability to constantly develop new technologies and new manufacturing processes that in turn drive the creation of new or better products and services. Responsibilities: Be the face of Lutron to customers and end-users with a professional, upbeat attitude Receive customer calls and provide the necessary information related to product selection, order status, problem resolution Build a strong knowledge of Lutron products and pricing Follow-up on customer inquiries via e-mail in a timely and professional manner Works to expedite materials to meet or exceed the customer's requirements. Coordinates with other areas of the company as necessary to assure that we are providing world class service to our customers Enter rush orders into the sales order processing system Other duties as necessary Stay aligned to Lutron’s culture and values Be passionate Be flexible and adaptable to changing market Be an innovative thinker Be customer focused Be ethical Requirements: Bachelors Degree with a minimum GPA of 3.0 Minimum 0-5 years of work experience, preferred experience in a fast-paced service-related position Excellent written and verbal communication skills Spanish written and verbal communication skills, a plus Ability to work in a dynamic business environment Experience working with a team to solve problems or achieve a goal Strong organizational skills Ability to use discretion and make decisions independently Proficient with MS Office Must be willing to work any 8-hour shift from 8am to 8pm Company Description We listen to your recruitment challenges and take a consultative and low cost approach. We offer various recruitment models and align the right recruitment strategy that best fits your hiring needs. Our team acts as an extension of your HR department, supporting internal talent teams, hiring managers and executives.
Apr 25, 2018
Job Description Customer Service Representative Lutron Electronics Co., Inc has entry-level openings for Customer Service Representatives for upcoming and recent graduates. In this position, you would be a key part of the Customer Support team. Lutron's Five Principles start with "Take Care of the Customer" because customers are the foundation of any business. Start your career in an innovative, growing company by getting to know our customers, solving their problems, and understanding Lutron products. A successful customer service representative will be the face of Lutron for customer and end-user inquiries. Leverage your service skills to help our customers with product selection, expediting orders and answering questions. Provide timely and accurate information to internal and external customers on product costs, product availability and order status utilizing your understanding of Lutron products, computer skills, and attention to detail. You will use your creative problem solving skills to resolve issues and offer alternative solutions. Lutron Electronics position as the leading manufacturer of lighting controls worldwide, our unsurpassed quality, the breadth and depth of our product offerings, and our commitment to servicing our worldwide customers have resulted in double digit growth annually. This growth has in turn allowed the company to continue to invest in recruiting and retaining the best people we can find to service our customers. Continuous growth has also fueled our ability to constantly develop new technologies and new manufacturing processes that in turn drive the creation of new or better products and services. Responsibilities: Be the face of Lutron to customers and end-users with a professional, upbeat attitude Receive customer calls and provide the necessary information related to product selection, order status, problem resolution Build a strong knowledge of Lutron products and pricing Follow-up on customer inquiries via e-mail in a timely and professional manner Works to expedite materials to meet or exceed the customer's requirements. Coordinates with other areas of the company as necessary to assure that we are providing world class service to our customers Enter rush orders into the sales order processing system Other duties as necessary Stay aligned to Lutron’s culture and values Be passionate Be flexible and adaptable to changing market Be an innovative thinker Be customer focused Be ethical Requirements: Bachelors Degree with a minimum GPA of 3.0 Minimum 0-5 years of work experience, preferred experience in a fast-paced service-related position Excellent written and verbal communication skills Spanish written and verbal communication skills, a plus Ability to work in a dynamic business environment Experience working with a team to solve problems or achieve a goal Strong organizational skills Ability to use discretion and make decisions independently Proficient with MS Office Must be willing to work any 8-hour shift from 8am to 8pm Company Description We listen to your recruitment challenges and take a consultative and low cost approach. We offer various recruitment models and align the right recruitment strategy that best fits your hiring needs. Our team acts as an extension of your HR department, supporting internal talent teams, hiring managers and executives.
Job Description If you enjoy working with people and are dedicated to delivering quality customer experiences, this could be a great fit for you! At Becker Furniture World we have built our reputation by having a passion for exceptional Customer Service! We are currently seeking Full-Time Cashier - Customer Support Associates for our beautiful Woodbury location! Responsibilities as a Cashier - Customer Support Associate: Provide Exceptional Customer Service Processing financing, cash, check and credit card transactions and tie out cash drawers Provide Administrative Support Troubleshoot and research customer orders Calling customers regarding status of their orders Answer incoming phone calls Cashier - Customer Support Associate Requirements: Positive, professional and upbeat attitude Strong communication & customer service skills Knowledge of Microsoft Office products (Excel, Word, Outlook) and office equipment (copy machine/fax/scanner) Strong organizational skills, accuracy, and able to handle detail-oriented work Ability to work well individually and with a group Available to work some evenings and weekends We offer: Excellent comprehensive benefit package including: paid vacation, holidays & PTO; medical, dental, disability & life insurance; 401k with a company match, employee discount and wellness benefits. Growth/advancement opportunities and a family-oriented working environment. Initial and ongoing training to help you reach your goals. If you have a good attitude and strong work ethic – we will train you to be a successful member of our Becker Furniture World Team as a Cashier - Customer Support Associate! In an effort to promote a safe and healthy work environment, we require a criminal background check and drug test on all new hire. Company Description Now is the time to find a job you love. At Becker Furniture World, we believe that it’s possible to have a job that’s rewarding and fun. We strive to create an energetic environment, filled with creativity and opportunity. We are looking for people who want to help us achieve our goal: offering the best possible selection of furniture at a value and service level unequaled in our marketplace. Becker Furniture World is a unique furniture store. Our retail locations are a creative environment: fun music, a stylish selection of furniture and great accessories. We want to interact with the customer and help them create the home they dream of. Our Distribution Center is the heart of our operation. Every piece of furniture displayed in our stores or delivered to a customer's home runs through its doors. Our Corporate location reviews each order and tracks every shipment. We may look big, but we are a local, family-owned business that cares about our employees.
Apr 25, 2018
Job Description If you enjoy working with people and are dedicated to delivering quality customer experiences, this could be a great fit for you! At Becker Furniture World we have built our reputation by having a passion for exceptional Customer Service! We are currently seeking Full-Time Cashier - Customer Support Associates for our beautiful Woodbury location! Responsibilities as a Cashier - Customer Support Associate: Provide Exceptional Customer Service Processing financing, cash, check and credit card transactions and tie out cash drawers Provide Administrative Support Troubleshoot and research customer orders Calling customers regarding status of their orders Answer incoming phone calls Cashier - Customer Support Associate Requirements: Positive, professional and upbeat attitude Strong communication & customer service skills Knowledge of Microsoft Office products (Excel, Word, Outlook) and office equipment (copy machine/fax/scanner) Strong organizational skills, accuracy, and able to handle detail-oriented work Ability to work well individually and with a group Available to work some evenings and weekends We offer: Excellent comprehensive benefit package including: paid vacation, holidays & PTO; medical, dental, disability & life insurance; 401k with a company match, employee discount and wellness benefits. Growth/advancement opportunities and a family-oriented working environment. Initial and ongoing training to help you reach your goals. If you have a good attitude and strong work ethic – we will train you to be a successful member of our Becker Furniture World Team as a Cashier - Customer Support Associate! In an effort to promote a safe and healthy work environment, we require a criminal background check and drug test on all new hire. Company Description Now is the time to find a job you love. At Becker Furniture World, we believe that it’s possible to have a job that’s rewarding and fun. We strive to create an energetic environment, filled with creativity and opportunity. We are looking for people who want to help us achieve our goal: offering the best possible selection of furniture at a value and service level unequaled in our marketplace. Becker Furniture World is a unique furniture store. Our retail locations are a creative environment: fun music, a stylish selection of furniture and great accessories. We want to interact with the customer and help them create the home they dream of. Our Distribution Center is the heart of our operation. Every piece of furniture displayed in our stores or delivered to a customer's home runs through its doors. Our Corporate location reviews each order and tracks every shipment. We may look big, but we are a local, family-owned business that cares about our employees.
Job Description Job Description : Inbound call center representative who assists with customer’s questions and concerns over the telephone. Will be responsible for updating customer accounts, processing orders, and generating additional sales. Paid training. Will be paid $8 an hour for the first few weeks of training and then $10+ after training is complete (Assuming a 40 hour work week and good attendance) Requirements: No Felonies in past 5 years, no more than 2 misdemeanors in 5 years, no one on probation nor parole, no theft or fraud in 5 years, and no violent crimes in last 5 years. Type 25 words per minute and proficient with computers Proactive and ability to deal with stress Must pass a drug and background test Extra: Tuition reimbursement, Scholarships, Health and Dental, PTO, Free Counseling (All after 90 days) Bonuses for attendance and up selling services. Job Type: Full-time Company Description Intermountain staffing has more than 47 years of proven experience in providing solutions in staffing; light industrial, warehouse, production labor, clerical, non-clinical and hospital services. We pride ourselves on providing employers with solutions to their staffing needs 24 hours a day 7 days a week. www.intermountainstaffing.com Our purpose is to partner with employees, clients, and the community to create opportunities for growth and mutual success. You can visit our website at www.intermountainstaffing.com to learn more about us. Intermountain Staffing provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Inter mountain Staffing complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Apr 25, 2018
Job Description Job Description : Inbound call center representative who assists with customer’s questions and concerns over the telephone. Will be responsible for updating customer accounts, processing orders, and generating additional sales. Paid training. Will be paid $8 an hour for the first few weeks of training and then $10+ after training is complete (Assuming a 40 hour work week and good attendance) Requirements: No Felonies in past 5 years, no more than 2 misdemeanors in 5 years, no one on probation nor parole, no theft or fraud in 5 years, and no violent crimes in last 5 years. Type 25 words per minute and proficient with computers Proactive and ability to deal with stress Must pass a drug and background test Extra: Tuition reimbursement, Scholarships, Health and Dental, PTO, Free Counseling (All after 90 days) Bonuses for attendance and up selling services. Job Type: Full-time Company Description Intermountain staffing has more than 47 years of proven experience in providing solutions in staffing; light industrial, warehouse, production labor, clerical, non-clinical and hospital services. We pride ourselves on providing employers with solutions to their staffing needs 24 hours a day 7 days a week. www.intermountainstaffing.com Our purpose is to partner with employees, clients, and the community to create opportunities for growth and mutual success. You can visit our website at www.intermountainstaffing.com to learn more about us. Intermountain Staffing provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Inter mountain Staffing complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Consumer Attorney Marketing Group
Woodland Hills, Los Angeles, CA, USA
Job Description Outbound Call Center Interact by phone with outside parties to conduct follow up for legal paperwork for serious medical injuries. Main Job Tasks and Responsibilities: Contact private individuals by telephone Inbound/outbound call volume averages 80-120 calls daily for each representative Deliver prepared scripts to persuade client to sign a legal document Respond to client's questions with empathy and compassion Identify and overcome objections Take the client through the contract process Maintain client and potential client data bases Follow up on initial contacts Complete records of telephonic interactions Education and Experience: Legal/Medical/Pharmaceutical background is a plus Maintain confidentiality Proficient in relevant computer applications and call center systems Excellent typing skills Organized and ability to follow up Proven track record in sales Key Competencies: Communication skills Persuasiveness Problem solving Adaptability Compassionate Negotiation skills High energy level Knowledge of Microsoft Office Suite We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, national origin, religion, gender, age, disability, genetic information or reprisal . Company Description CAMG is an Equal Opportunity Employer. It is our policy to provide equal opportunities to all employees and applicants for employment without regard to race, color, religion, creed, national origin, gender, sexual orientation, age, gender identity, marital status, citizenship, disability, genetic information, veteran status or any other basis prohibited by applicable federal, state or local law. All offers of employment are contingent upon successful completion of a criminal background check and verification of prior employment and education.
Apr 25, 2018
Job Description Outbound Call Center Interact by phone with outside parties to conduct follow up for legal paperwork for serious medical injuries. Main Job Tasks and Responsibilities: Contact private individuals by telephone Inbound/outbound call volume averages 80-120 calls daily for each representative Deliver prepared scripts to persuade client to sign a legal document Respond to client's questions with empathy and compassion Identify and overcome objections Take the client through the contract process Maintain client and potential client data bases Follow up on initial contacts Complete records of telephonic interactions Education and Experience: Legal/Medical/Pharmaceutical background is a plus Maintain confidentiality Proficient in relevant computer applications and call center systems Excellent typing skills Organized and ability to follow up Proven track record in sales Key Competencies: Communication skills Persuasiveness Problem solving Adaptability Compassionate Negotiation skills High energy level Knowledge of Microsoft Office Suite We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, national origin, religion, gender, age, disability, genetic information or reprisal . Company Description CAMG is an Equal Opportunity Employer. It is our policy to provide equal opportunities to all employees and applicants for employment without regard to race, color, religion, creed, national origin, gender, sexual orientation, age, gender identity, marital status, citizenship, disability, genetic information, veteran status or any other basis prohibited by applicable federal, state or local law. All offers of employment are contingent upon successful completion of a criminal background check and verification of prior employment and education.
Job Description Job Title:Call Center Representative/Appointment Setter Pay: $12-15/Hr including bonus opportunities Part-time Are you Assertive, Persuasive, Energetic? Would you like part-time work? We need charming, well-mannered people with excellent verbal skills to make great impressions, answer questions, and schedule appointments. Call Center Representatives/Appointment Setters are one of the first to work with our customers. Representatives will speak with customers, gather information, and set appointments. Contact with customers will be through both inbound calls and outbound calls responding to customer interest. The position is part-time and includes Saturdays. If this sounds like you, we want to speak with you! Responsibilities: *Maintaining an hourly call goal *Setting appointments for customers *Answering phones and routing calls *Being punctual and on task Requirements: *At least 1 year of Call Center/Appointment setting experience *High School Diploma or equivalent Company Description American Home Remodeling, Inc. is a family owned and operated business located in Corona. We are passionate about making home remodeling dreams into realities for homeowners across southern California. We design and build custom home remodeling solutions, specializing in bathrooms, sunrooms, patio covers, windows, and more. Visit us at www.GOAHR.com!
Apr 25, 2018
Job Description Job Title:Call Center Representative/Appointment Setter Pay: $12-15/Hr including bonus opportunities Part-time Are you Assertive, Persuasive, Energetic? Would you like part-time work? We need charming, well-mannered people with excellent verbal skills to make great impressions, answer questions, and schedule appointments. Call Center Representatives/Appointment Setters are one of the first to work with our customers. Representatives will speak with customers, gather information, and set appointments. Contact with customers will be through both inbound calls and outbound calls responding to customer interest. The position is part-time and includes Saturdays. If this sounds like you, we want to speak with you! Responsibilities: *Maintaining an hourly call goal *Setting appointments for customers *Answering phones and routing calls *Being punctual and on task Requirements: *At least 1 year of Call Center/Appointment setting experience *High School Diploma or equivalent Company Description American Home Remodeling, Inc. is a family owned and operated business located in Corona. We are passionate about making home remodeling dreams into realities for homeowners across southern California. We design and build custom home remodeling solutions, specializing in bathrooms, sunrooms, patio covers, windows, and more. Visit us at www.GOAHR.com!
Job Description Our client is looking for a 2nd Shift Customer Service Representative to join their team! Immediate job openings available! This Customer Service Rep is a great position for you with an established company that offers a competitive salary. This opportunity provides endless potential for professional development and growth! We offer state of the art technology, employee recognition and have strong opportunity for advancement. Salary of the Customer Service Rep: $14/hour Hours: 1:00 pm - 9:30 pm Job Responsibilities of the Customer Service Rep: Answer inbound calls and respond to emails in a high-volume call center environment Handle customer inquiries via phone and email Well-spoken with the ability to exhibit good judgement with good phone etiquette Provide customers with service information Document all call information Demonstrate ability to understand, support, and follow company policies and procedures Goal oriented with the intent and desire to improve customer service Requirements of the Customer Service Rep: Experience in a high volume inbound and outbound customer service call center High School Diploma or GED required Ability to multi-task in a fast-paced environment Excellent communication skills: oral, verbal, written, and listening Microsoft windows experience preferred Proficient at operating general office equipment Data entry and typing skills Bi-lingual speaking skills is a plus
Apr 25, 2018
Job Description Our client is looking for a 2nd Shift Customer Service Representative to join their team! Immediate job openings available! This Customer Service Rep is a great position for you with an established company that offers a competitive salary. This opportunity provides endless potential for professional development and growth! We offer state of the art technology, employee recognition and have strong opportunity for advancement. Salary of the Customer Service Rep: $14/hour Hours: 1:00 pm - 9:30 pm Job Responsibilities of the Customer Service Rep: Answer inbound calls and respond to emails in a high-volume call center environment Handle customer inquiries via phone and email Well-spoken with the ability to exhibit good judgement with good phone etiquette Provide customers with service information Document all call information Demonstrate ability to understand, support, and follow company policies and procedures Goal oriented with the intent and desire to improve customer service Requirements of the Customer Service Rep: Experience in a high volume inbound and outbound customer service call center High School Diploma or GED required Ability to multi-task in a fast-paced environment Excellent communication skills: oral, verbal, written, and listening Microsoft windows experience preferred Proficient at operating general office equipment Data entry and typing skills Bi-lingual speaking skills is a plus
Job Description Our client is searching for a Customer Service Rep to join their team! This is a great position with a competitive salary and excellent opportunity for growth and promotion. 83% of the management team are from internal promotion! The Customer Service Rep is responsible for locating and notifying borrowers of their defaulted student loans through mail, phone, and skip-tracing sources to resolve their obligations. The Customer Service Rep will negotiate resolution of outstanding student loan debt, provide customer service, skip-trace to locate borrowers, and update records and document activity. Salary of the Customer Service Rep: $15.50 - $18/hour Schedule: Monday - Friday 8 am - 5 pm with two shifts per week 12 pm - 9 pm (never of Fridays) Responsibilities of the Customer Service Rep: Record and update account activity including student borrowers' financial status, demographics, and collection efforts Perform various administrative functions and special projects, including address changes, adding and editing phone numbers, references, payment schedules, and assisting with document submissions Assist in training new hires Reach out to student borrowers' regarding missing documents, reminder calls, credit card declines, and approaching completion of the program Perform administrative and clerical duties: reporting, monitoring, and documenting account updates Qualifications of the Customer Service Rep: 2 years' customer service/collections experience Excellent customer service and communication skills Ability to solve complex problems and provide solutions Background Requirements of the Customer Service Rep: Drug Test Criminal Background Security Clearance - Public Trust Background Investigation & Fingerprint Check Sensitivity for this role is 5C
Apr 25, 2018
Job Description Our client is searching for a Customer Service Rep to join their team! This is a great position with a competitive salary and excellent opportunity for growth and promotion. 83% of the management team are from internal promotion! The Customer Service Rep is responsible for locating and notifying borrowers of their defaulted student loans through mail, phone, and skip-tracing sources to resolve their obligations. The Customer Service Rep will negotiate resolution of outstanding student loan debt, provide customer service, skip-trace to locate borrowers, and update records and document activity. Salary of the Customer Service Rep: $15.50 - $18/hour Schedule: Monday - Friday 8 am - 5 pm with two shifts per week 12 pm - 9 pm (never of Fridays) Responsibilities of the Customer Service Rep: Record and update account activity including student borrowers' financial status, demographics, and collection efforts Perform various administrative functions and special projects, including address changes, adding and editing phone numbers, references, payment schedules, and assisting with document submissions Assist in training new hires Reach out to student borrowers' regarding missing documents, reminder calls, credit card declines, and approaching completion of the program Perform administrative and clerical duties: reporting, monitoring, and documenting account updates Qualifications of the Customer Service Rep: 2 years' customer service/collections experience Excellent customer service and communication skills Ability to solve complex problems and provide solutions Background Requirements of the Customer Service Rep: Drug Test Criminal Background Security Clearance - Public Trust Background Investigation & Fingerprint Check Sensitivity for this role is 5C
Job Description ASP staffing is currently partnered with a well-known medical company in the Mission Viejo area in search to fill a Customer Service Representative. In this role, the Customer Service Representative will be responsible for providing support to patients with in and outbound calls as well as processing insurance claims for patients. This position is responsible for ensuring the consistent conveyance of customer service that surpasses expectations and rises the revenue generated in our centers through the conversion of phone calls into appointments by performing the following duties. Responsibilities: · Answers inbound telephone calls from current and prospective patients. · Researches and resolves issues to ensure patient retention and satisfaction. · Notifies and works with the center for any patient issues that need to be addressed. · Ensures the proper paperwork is sent to new patients. · Handles all call incoming calls with the utmost respect and act with a sense of urgency. · Converts inquiries to appointments. Requirements: · To perform the job successfully, an individual should demonstrate the following competencies: · High school diploma or general education degree (GED); and one to two years related experience and/or training; or equivalent combination of education and experience. · Must be punctual and timely in meeting all requirements of performance, including, but not limited to, attendance standards and work deadlines; beginning and ending assignments on time; and scheduled work breaks; where applicable. · Must have experience explaining benefits, services and value-added propositions clearly in a remote environment (telephone calls). · Possess a positive approach to customer service and experience in handling conflict in a professional manner. · Possess the ability to adapt easily in a dynamic work environment, which requires the ability to find solutions quickly for making or retaining a sale. · Must be able to accept counsel and provide feedback. · Knowledge of medical practice management software a plus.
Apr 25, 2018
Job Description ASP staffing is currently partnered with a well-known medical company in the Mission Viejo area in search to fill a Customer Service Representative. In this role, the Customer Service Representative will be responsible for providing support to patients with in and outbound calls as well as processing insurance claims for patients. This position is responsible for ensuring the consistent conveyance of customer service that surpasses expectations and rises the revenue generated in our centers through the conversion of phone calls into appointments by performing the following duties. Responsibilities: · Answers inbound telephone calls from current and prospective patients. · Researches and resolves issues to ensure patient retention and satisfaction. · Notifies and works with the center for any patient issues that need to be addressed. · Ensures the proper paperwork is sent to new patients. · Handles all call incoming calls with the utmost respect and act with a sense of urgency. · Converts inquiries to appointments. Requirements: · To perform the job successfully, an individual should demonstrate the following competencies: · High school diploma or general education degree (GED); and one to two years related experience and/or training; or equivalent combination of education and experience. · Must be punctual and timely in meeting all requirements of performance, including, but not limited to, attendance standards and work deadlines; beginning and ending assignments on time; and scheduled work breaks; where applicable. · Must have experience explaining benefits, services and value-added propositions clearly in a remote environment (telephone calls). · Possess a positive approach to customer service and experience in handling conflict in a professional manner. · Possess the ability to adapt easily in a dynamic work environment, which requires the ability to find solutions quickly for making or retaining a sale. · Must be able to accept counsel and provide feedback. · Knowledge of medical practice management software a plus.
Job Description About Us As caring for customers becomes the differentiator that drives consumer engagement and spend, Sitel is advancing its position as a world leader in outsourced customer experience innovation. With over 30 years of industry-leading experience, Sitel's 75,100 passionate and talented associates support more than 400 clients in 48 languages from 146 facilities strategically located in 22 countries. Combining comprehensive customer care capabilities, leading omnichannel solutions and unparalleled expertise across industries, Sitel collaborates with some of the best known global brands to help consistently deliver outstanding customer experiences. Sitel is a subsidiary of Groupe Acticall. Visit www.sitel.com to learn more. Summary of Primary Job Responsibilities We are looking for friendly individuals with computer and customer service experience to service our Global Satellite client customers. This is an excellent opportunity for anyone looking to advance your career quickly in our friendly and fun, call center environment! • Answer inbound calls within guidelines/goals established by the client and contact center management. • Consistently achieve call quality score goals to meet client and customer satisfaction goals. • Representatives are required to upsell and make save offers with each customer interaction. This is a sales and retention based campaign. • Other duties as assigned. Education High school diploma or equivalent Experience Target • A minimum of 1-year customer service experience. • Call center experience a plus. Knowledge/Skills/Abilities • Dependable, reliable and able to perform duties with minimal supervision. • Ability to interact positively with customers, peers and supervisors. Special Certifications Sitel requires pre-employment drug tests, background and credit checks. Pay Rate Agents start between $9.50/hr to $10.50/hr depending on the campaign. ($.25 increase @ 90 days, $.50 @ 6 months). Bonuses are available monthly based on sales and saves performance in some campaigns. Perks Employee Discounts, Inbound Calls Only, No Outbound Sales, No Collections, Paid Training, Casual Work Attire, Promotion Opportunities and more. Company Description As caring for customers becomes the differentiator that drives consumer engagement and spend, Sitel is advancing its position as a world leader in outsourced customer experience innovation. With over 30 years of industry-leading experience, Sitel’s 75,100 passionate and talented associates support more than 400 clients in 48 languages from 146 facilities strategically located in 22 countries. Combining comprehensive customer care capabilities, leading omnichannel solutions and unparalleled expertise across industries, Sitel collaborates with some of the best known global brands to help consistently deliver outstanding customer experiences. Sitel is a subsidiary of Groupe Acticall. Visit www.sitel.com to learn more.
Apr 25, 2018
Job Description About Us As caring for customers becomes the differentiator that drives consumer engagement and spend, Sitel is advancing its position as a world leader in outsourced customer experience innovation. With over 30 years of industry-leading experience, Sitel's 75,100 passionate and talented associates support more than 400 clients in 48 languages from 146 facilities strategically located in 22 countries. Combining comprehensive customer care capabilities, leading omnichannel solutions and unparalleled expertise across industries, Sitel collaborates with some of the best known global brands to help consistently deliver outstanding customer experiences. Sitel is a subsidiary of Groupe Acticall. Visit www.sitel.com to learn more. Summary of Primary Job Responsibilities We are looking for friendly individuals with computer and customer service experience to service our Global Satellite client customers. This is an excellent opportunity for anyone looking to advance your career quickly in our friendly and fun, call center environment! • Answer inbound calls within guidelines/goals established by the client and contact center management. • Consistently achieve call quality score goals to meet client and customer satisfaction goals. • Representatives are required to upsell and make save offers with each customer interaction. This is a sales and retention based campaign. • Other duties as assigned. Education High school diploma or equivalent Experience Target • A minimum of 1-year customer service experience. • Call center experience a plus. Knowledge/Skills/Abilities • Dependable, reliable and able to perform duties with minimal supervision. • Ability to interact positively with customers, peers and supervisors. Special Certifications Sitel requires pre-employment drug tests, background and credit checks. Pay Rate Agents start between $9.50/hr to $10.50/hr depending on the campaign. ($.25 increase @ 90 days, $.50 @ 6 months). Bonuses are available monthly based on sales and saves performance in some campaigns. Perks Employee Discounts, Inbound Calls Only, No Outbound Sales, No Collections, Paid Training, Casual Work Attire, Promotion Opportunities and more. Company Description As caring for customers becomes the differentiator that drives consumer engagement and spend, Sitel is advancing its position as a world leader in outsourced customer experience innovation. With over 30 years of industry-leading experience, Sitel’s 75,100 passionate and talented associates support more than 400 clients in 48 languages from 146 facilities strategically located in 22 countries. Combining comprehensive customer care capabilities, leading omnichannel solutions and unparalleled expertise across industries, Sitel collaborates with some of the best known global brands to help consistently deliver outstanding customer experiences. Sitel is a subsidiary of Groupe Acticall. Visit www.sitel.com to learn more.
Job Description About Sitel Work@Home Solutions™: Sitel Work@Home Solutions™ is a virtual employee-based team supporting global fortune 500 companies in the insurance, retail (clothing, toy) travel & leisure, sport and telecommuting industries, just to name a few. Sitel believes that great customer experiences are powered by people who love what they do and were they work. Our culture is one that invests in the growth and development of our human capital – you. We hope you’ll consider joining the Sitel Work@Home Solutions™ team! About Us: As caring for customers becomes the differentiator that drives consumer engagement and spend, Sitel is advancing its position as a world leader in outsourced customer experience innovation. With over 30 years of industry-leading experience, Sitel’s 75,100 passionate and talented associates support more than 400 clients in 48 languages from 146 facilities strategically located in 22 countries. Combining comprehensive customer care capabilities, leading omnichannel solutions and unparalleled expertise across industries, Sitel collaborates with some of the best known global brands to help consistently deliver outstanding customer experiences. Sitel is a subsidiary of Groupe Acticall. Visit www.sitel.com to learn more. Qualifications: • Prior customer service experience • Sales experience preferred • Prefers working in virtual self-management/self- motivated environment • Excellent verbal and listening skills • Professional and articulate voice • Home office that is noise & distraction free • Ability to provide superior customer service while navigating multiple systems including the use of chat to ask and receive internal support • Excels working in a fast paced environment with evolving business needs Technical Requirements: Computing Minimum Specifications Desktop or Laptop (Apple/Mac, Tablets, Winbooks, Smart devices, Windows Mini PCs, Chromebook, & Android systems are NOT compatible) Operation system – Windows 7, Windows 8, and Windows 10 All peripherals must be wired (Wireless Keyboard, Mouse, or Headset are NOT allowed) A separate 19” Monitor with 1280×1024 minimum resolution ( this does not include monitors associated with an All-In-One or AIO unit ) * Anti-Virus – Windows Defender For Windows Systems RAM – Required 4 GB for Windows 7, Windows 8 & Windows 10 Processor Speed – Dual Core 2 Ghz or better Free Space – 20 GB 2 available USB ports Internet – Minimum Specifications: Internet speed – download speed 1.5 MB; upload speed 1.5MB ISP must be highly stable with no packet loss and latency under 100ms DSL or Broadband Required – WiFi, WiMax, Satellite, dial-up, and/or Hotspots are NOT allowed Home Router with wired link to PC Sitel requires Internet not be used for non-work related purpose during working hours; including media streaming, ripping, gaming, or other web usage by other members of household that may negatively impact your networks performance. What we offer: · Unique opportunity to work from the comfort of your own home while earning a regular hourly paycheck · Paid training · Set schedules – majority of shifts are 31-40 hours/week with other opportunities available • Career advancement opportunities, 70% of our leaderships roles come from internal promotions • Medical and dental benefits for full-time employees • 401(K) Retirement Match • Opportunities to earn additional income through incentive opportunities • Vacation and holiday pay • Employee discounts with Sitel’s many major brand-name partners • World class virtual team / coaching work environment We hope you’ll consider joining Sitel! To apply, please visit our website and apply online at: https://jobs.sitel.com/go/Work%40Home -Jobs/2276400/ To learn more about the work from home program click the link below: www.sitel.com/careers/work -home Company Description As caring for customers becomes the differentiator that drives consumer engagement and spend, Sitel is advancing its position as a world leader in outsourced customer experience innovation. With over 30 years of industry-leading experience, Sitel’s 75,100 passionate and talented associates support more than 400 clients in 48 languages from 146 facilities strategically located in 22 countries. Combining comprehensive customer care capabilities, leading omnichannel solutions and unparalleled expertise across industries, Sitel collaborates with some of the best known global brands to help consistently deliver outstanding customer experiences. Sitel is a subsidiary of Groupe Acticall. Visit www.sitel.com to learn more.
Apr 25, 2018
Job Description About Sitel Work@Home Solutions™: Sitel Work@Home Solutions™ is a virtual employee-based team supporting global fortune 500 companies in the insurance, retail (clothing, toy) travel & leisure, sport and telecommuting industries, just to name a few. Sitel believes that great customer experiences are powered by people who love what they do and were they work. Our culture is one that invests in the growth and development of our human capital – you. We hope you’ll consider joining the Sitel Work@Home Solutions™ team! About Us: As caring for customers becomes the differentiator that drives consumer engagement and spend, Sitel is advancing its position as a world leader in outsourced customer experience innovation. With over 30 years of industry-leading experience, Sitel’s 75,100 passionate and talented associates support more than 400 clients in 48 languages from 146 facilities strategically located in 22 countries. Combining comprehensive customer care capabilities, leading omnichannel solutions and unparalleled expertise across industries, Sitel collaborates with some of the best known global brands to help consistently deliver outstanding customer experiences. Sitel is a subsidiary of Groupe Acticall. Visit www.sitel.com to learn more. Qualifications: • Prior customer service experience • Sales experience preferred • Prefers working in virtual self-management/self- motivated environment • Excellent verbal and listening skills • Professional and articulate voice • Home office that is noise & distraction free • Ability to provide superior customer service while navigating multiple systems including the use of chat to ask and receive internal support • Excels working in a fast paced environment with evolving business needs Technical Requirements: Computing Minimum Specifications Desktop or Laptop (Apple/Mac, Tablets, Winbooks, Smart devices, Windows Mini PCs, Chromebook, & Android systems are NOT compatible) Operation system – Windows 7, Windows 8, and Windows 10 All peripherals must be wired (Wireless Keyboard, Mouse, or Headset are NOT allowed) A separate 19” Monitor with 1280×1024 minimum resolution ( this does not include monitors associated with an All-In-One or AIO unit ) * Anti-Virus – Windows Defender For Windows Systems RAM – Required 4 GB for Windows 7, Windows 8 & Windows 10 Processor Speed – Dual Core 2 Ghz or better Free Space – 20 GB 2 available USB ports Internet – Minimum Specifications: Internet speed – download speed 1.5 MB; upload speed 1.5MB ISP must be highly stable with no packet loss and latency under 100ms DSL or Broadband Required – WiFi, WiMax, Satellite, dial-up, and/or Hotspots are NOT allowed Home Router with wired link to PC Sitel requires Internet not be used for non-work related purpose during working hours; including media streaming, ripping, gaming, or other web usage by other members of household that may negatively impact your networks performance. What we offer: · Unique opportunity to work from the comfort of your own home while earning a regular hourly paycheck · Paid training · Set schedules – majority of shifts are 31-40 hours/week with other opportunities available • Career advancement opportunities, 70% of our leaderships roles come from internal promotions • Medical and dental benefits for full-time employees • 401(K) Retirement Match • Opportunities to earn additional income through incentive opportunities • Vacation and holiday pay • Employee discounts with Sitel’s many major brand-name partners • World class virtual team / coaching work environment We hope you’ll consider joining Sitel! To apply, please visit our website and apply online at: https://jobs.sitel.com/go/Work%40Home -Jobs/2276400/ To learn more about the work from home program click the link below: www.sitel.com/careers/work -home Company Description As caring for customers becomes the differentiator that drives consumer engagement and spend, Sitel is advancing its position as a world leader in outsourced customer experience innovation. With over 30 years of industry-leading experience, Sitel’s 75,100 passionate and talented associates support more than 400 clients in 48 languages from 146 facilities strategically located in 22 countries. Combining comprehensive customer care capabilities, leading omnichannel solutions and unparalleled expertise across industries, Sitel collaborates with some of the best known global brands to help consistently deliver outstanding customer experiences. Sitel is a subsidiary of Groupe Acticall. Visit www.sitel.com to learn more.
