"You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees." The Taco Bell Service Champion is the first person our customers see when they walk through the door or the first voice they hear when they place a drive-thru order so YOU will set the tone for the Taco Bell guest experience and bring the Taco Bell tastes to life. You need to be a friendly, helpful individual who enjoys working in a fast-paced environment and paying attention to detail. Key responsibilities include taking orders, assisting in resolving any service or food issues, maintain food-safety standards and maintaining a clean, safe work and dining environment. A successful candidate will have a clean and tidy appearance, good work habits and a positive attitude. Let your positive personality shine thru to our guests. If you want to build a great career while providing fast, fun and friendly service to our customers, Taco Bell is the place to learn, grow and succeed! If you like variety after mastering the skills as a Service Champion learn additional skills in the restaurant. What we are looking for: Execute the standards you are taught - no short cuts Treat everyone our guest and your peers with respect Positive energy Creates a winning experience for every guest This Summary Overview generally describes key job duties. It is not all-inclusive.
May 24, 2019
Full time
"You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees." The Taco Bell Service Champion is the first person our customers see when they walk through the door or the first voice they hear when they place a drive-thru order so YOU will set the tone for the Taco Bell guest experience and bring the Taco Bell tastes to life. You need to be a friendly, helpful individual who enjoys working in a fast-paced environment and paying attention to detail. Key responsibilities include taking orders, assisting in resolving any service or food issues, maintain food-safety standards and maintaining a clean, safe work and dining environment. A successful candidate will have a clean and tidy appearance, good work habits and a positive attitude. Let your positive personality shine thru to our guests. If you want to build a great career while providing fast, fun and friendly service to our customers, Taco Bell is the place to learn, grow and succeed! If you like variety after mastering the skills as a Service Champion learn additional skills in the restaurant. What we are looking for: Execute the standards you are taught - no short cuts Treat everyone our guest and your peers with respect Positive energy Creates a winning experience for every guest This Summary Overview generally describes key job duties. It is not all-inclusive.
Drive your Future! Pilot Flying J is committed to making life better for Professional drivers. Pilot Flying J has over 650 retail locations and is the largest operator of travel centers and travel plazas in North America. With over 350 restaurants, we are one of the largest restaurant franchisees in America. We serve our customers 24 hours a day, 365 days a year. If you are customer-service driven and thrive in a fast-paced, high-energy environment, then we've got the opportunity you've been looking for. About The Job: Retail cashiers are responsible for providing customers with fast and friendly service at the sales counter. Other responsibilities include managing shelves and inventory, operating the cash registers, and maintaining the overall appearance and cleanliness in the store. We are looking for motivated individuals with great customer focus to maintain the store's energy and help us fulfill our mission of providing each customer with excellent customer service. What Are We Looking For? Our team ensures each customer in our Travel Centers receives excellent customer service. Our team achieves this by consistently delivering fast service, friendly smiles, and clean facilities to all of our customers. You could be our ideal candidate if you have: Experience in a similar position or proficiency in a similar task Incredible customer service skills & the ability to help maintain a customer focused culture Ability to run accurate gas and diesel transactions Ability to use calculator, computer, telephone, and other equipment as needed Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives Must be able to work a flexible schedule of nights, days, weekends, and holidays Flexible Schedule - 401(k) Weekly Pay - Flexible spending account Medical/Dental/Vision - Tuition reimbursement Adoption Assistance Pilot Flying J provides an extensive training program to help provide new hires with everything they need to succeed and thrive in our fast-paced environment! Click the APPLY NOW button, or visit your local Pilot Travel Center or Flying J Travel Plaza to apply!
May 24, 2019
Full time
Drive your Future! Pilot Flying J is committed to making life better for Professional drivers. Pilot Flying J has over 650 retail locations and is the largest operator of travel centers and travel plazas in North America. With over 350 restaurants, we are one of the largest restaurant franchisees in America. We serve our customers 24 hours a day, 365 days a year. If you are customer-service driven and thrive in a fast-paced, high-energy environment, then we've got the opportunity you've been looking for. About The Job: Retail cashiers are responsible for providing customers with fast and friendly service at the sales counter. Other responsibilities include managing shelves and inventory, operating the cash registers, and maintaining the overall appearance and cleanliness in the store. We are looking for motivated individuals with great customer focus to maintain the store's energy and help us fulfill our mission of providing each customer with excellent customer service. What Are We Looking For? Our team ensures each customer in our Travel Centers receives excellent customer service. Our team achieves this by consistently delivering fast service, friendly smiles, and clean facilities to all of our customers. You could be our ideal candidate if you have: Experience in a similar position or proficiency in a similar task Incredible customer service skills & the ability to help maintain a customer focused culture Ability to run accurate gas and diesel transactions Ability to use calculator, computer, telephone, and other equipment as needed Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives Must be able to work a flexible schedule of nights, days, weekends, and holidays Flexible Schedule - 401(k) Weekly Pay - Flexible spending account Medical/Dental/Vision - Tuition reimbursement Adoption Assistance Pilot Flying J provides an extensive training program to help provide new hires with everything they need to succeed and thrive in our fast-paced environment! Click the APPLY NOW button, or visit your local Pilot Travel Center or Flying J Travel Plaza to apply!
Assistant Room Manager-Cafe-Sunset-FT Description Oversee the performance and coordination of all work performed by all dining room Team Members in room assigned and passing on pertinent information to Room Managers. Qualifications Three (3) years food service experience preferred. Must be able to handle a flexible schedule. Ability to make quick judgment decisions. Must manage time effectively with minimum supervision. Ability to communicate effectively with Guests, Team Members and Management in both written and verbal form. Job Food and BeverageOrganization Sunset StationWork Locations Sunset Station 1301 West Sunset Road Henderson 89014
May 24, 2019
Full time
Assistant Room Manager-Cafe-Sunset-FT Description Oversee the performance and coordination of all work performed by all dining room Team Members in room assigned and passing on pertinent information to Room Managers. Qualifications Three (3) years food service experience preferred. Must be able to handle a flexible schedule. Ability to make quick judgment decisions. Must manage time effectively with minimum supervision. Ability to communicate effectively with Guests, Team Members and Management in both written and verbal form. Job Food and BeverageOrganization Sunset StationWork Locations Sunset Station 1301 West Sunset Road Henderson 89014
Working at Pizza Hut® is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who make things happen in the kitchen. Working with us will give you the financial rewards and flexibility to suit your lifestyle. You'll learn new things, get recognized for your efforts and learn skills that last a lifetime. What are we looking for? The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: You're a fun and friendly person who values customers and takes absolute pride in everything you do. Communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers. You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork. And you're at least 16 years old This Summary Overview generally describes key job duties . It is not all-inclusive
May 24, 2019
Full time
Working at Pizza Hut® is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who make things happen in the kitchen. Working with us will give you the financial rewards and flexibility to suit your lifestyle. You'll learn new things, get recognized for your efforts and learn skills that last a lifetime. What are we looking for? The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: You're a fun and friendly person who values customers and takes absolute pride in everything you do. Communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers. You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork. And you're at least 16 years old This Summary Overview generally describes key job duties . It is not all-inclusive
Drive your Future! Pilot Flying J is committed to making life better for Professional drivers. Pilot Flying J has over 650 retail locations and is the largest operator of travel centers and travel plazas in North America. With over 350 restaurants, we are one of the largest restaurant franchisees in America. We serve our customers 24 hours a day, 365 days a year. If you are customer-service driven and thrive in a fast-paced, high-energy environment, then we've got the opportunity you've been looking for. About The Job: Retail cashiers are responsible for providing customers with fast and friendly service at the sales counter. Other responsibilities include managing shelves and inventory, operating the cash registers, and maintaining the overall appearance and cleanliness in the store. We are looking for motivated individuals with great customer focus to maintain the store's energy and help us fulfill our mission of providing each customer with excellent customer service. What Are We Looking For? Our team ensures each customer in our Travel Centers receives excellent customer service. Our team achieves this by consistently delivering fast service, friendly smiles, and clean facilities to all of our customers. You could be our ideal candidate if you have: Experience in a similar position or proficiency in a similar task Incredible customer service skills & the ability to help maintain a customer focused culture Ability to run accurate gas and diesel transactions Ability to use calculator, computer, telephone, and other equipment as needed Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives Must be able to work a flexible schedule of nights, days, weekends, and holidays Flexible Schedule - 401(k) Weekly Pay - Flexible spending account Medical/Dental/Vision - Tuition reimbursement Adoption Assistance Pilot Flying J provides an extensive training program to help provide new hires with everything they need to succeed and thrive in our fast-paced environment! Click the APPLY NOW button, or visit your local Pilot Travel Center or Flying J Travel Plaza to apply!
May 24, 2019
Full time
Drive your Future! Pilot Flying J is committed to making life better for Professional drivers. Pilot Flying J has over 650 retail locations and is the largest operator of travel centers and travel plazas in North America. With over 350 restaurants, we are one of the largest restaurant franchisees in America. We serve our customers 24 hours a day, 365 days a year. If you are customer-service driven and thrive in a fast-paced, high-energy environment, then we've got the opportunity you've been looking for. About The Job: Retail cashiers are responsible for providing customers with fast and friendly service at the sales counter. Other responsibilities include managing shelves and inventory, operating the cash registers, and maintaining the overall appearance and cleanliness in the store. We are looking for motivated individuals with great customer focus to maintain the store's energy and help us fulfill our mission of providing each customer with excellent customer service. What Are We Looking For? Our team ensures each customer in our Travel Centers receives excellent customer service. Our team achieves this by consistently delivering fast service, friendly smiles, and clean facilities to all of our customers. You could be our ideal candidate if you have: Experience in a similar position or proficiency in a similar task Incredible customer service skills & the ability to help maintain a customer focused culture Ability to run accurate gas and diesel transactions Ability to use calculator, computer, telephone, and other equipment as needed Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives Must be able to work a flexible schedule of nights, days, weekends, and holidays Flexible Schedule - 401(k) Weekly Pay - Flexible spending account Medical/Dental/Vision - Tuition reimbursement Adoption Assistance Pilot Flying J provides an extensive training program to help provide new hires with everything they need to succeed and thrive in our fast-paced environment! Click the APPLY NOW button, or visit your local Pilot Travel Center or Flying J Travel Plaza to apply!
Drive your Future! Pilot Flying J is committed to making life better for Professional drivers. Pilot Flying J has over 650 retail locations and is the largest operator of travel centers and travel plazas in North America. With over 350 restaurants, we are one of the largest restaurant franchisees in America. We serve our customers 24 hours a day, 365 days a year. If you are customer-service driven and thrive in a fast-paced, high-energy environment, then we've got the opportunity you've been looking for. About The Job: Retail cashiers are responsible for providing customers with fast and friendly service at the sales counter. Other responsibilities include managing shelves and inventory, operating the cash registers, and maintaining the overall appearance and cleanliness in the store. We are looking for motivated individuals with great customer focus to maintain the store's energy and help us fulfill our mission of providing each customer with excellent customer service. What Are We Looking For? Our team ensures each customer in our Travel Centers receives excellent customer service. Our team achieves this by consistently delivering fast service, friendly smiles, and clean facilities to all of our customers. You could be our ideal candidate if you have: Experience in a similar position or proficiency in a similar task Incredible customer service skills & the ability to help maintain a customer focused culture Ability to run accurate gas and diesel transactions Ability to use calculator, computer, telephone, and other equipment as needed Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives Must be able to work a flexible schedule of nights, days, weekends, and holidays Flexible Schedule - 401(k) Weekly Pay - Flexible spending account Medical/Dental/Vision - Tuition reimbursement Adoption Assistance Pilot Flying J provides an extensive training program to help provide new hires with everything they need to succeed and thrive in our fast-paced environment! Click the APPLY NOW button, or visit your local Pilot Travel Center or Flying J Travel Plaza to apply!
May 24, 2019
Full time
Drive your Future! Pilot Flying J is committed to making life better for Professional drivers. Pilot Flying J has over 650 retail locations and is the largest operator of travel centers and travel plazas in North America. With over 350 restaurants, we are one of the largest restaurant franchisees in America. We serve our customers 24 hours a day, 365 days a year. If you are customer-service driven and thrive in a fast-paced, high-energy environment, then we've got the opportunity you've been looking for. About The Job: Retail cashiers are responsible for providing customers with fast and friendly service at the sales counter. Other responsibilities include managing shelves and inventory, operating the cash registers, and maintaining the overall appearance and cleanliness in the store. We are looking for motivated individuals with great customer focus to maintain the store's energy and help us fulfill our mission of providing each customer with excellent customer service. What Are We Looking For? Our team ensures each customer in our Travel Centers receives excellent customer service. Our team achieves this by consistently delivering fast service, friendly smiles, and clean facilities to all of our customers. You could be our ideal candidate if you have: Experience in a similar position or proficiency in a similar task Incredible customer service skills & the ability to help maintain a customer focused culture Ability to run accurate gas and diesel transactions Ability to use calculator, computer, telephone, and other equipment as needed Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives Must be able to work a flexible schedule of nights, days, weekends, and holidays Flexible Schedule - 401(k) Weekly Pay - Flexible spending account Medical/Dental/Vision - Tuition reimbursement Adoption Assistance Pilot Flying J provides an extensive training program to help provide new hires with everything they need to succeed and thrive in our fast-paced environment! Click the APPLY NOW button, or visit your local Pilot Travel Center or Flying J Travel Plaza to apply!
You are applying for work for a franchisee of Noodles & CO - Pasta Per Trio , not Noodles Corp or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs, which can vary between franchisees. POSITION DESCRIPTION Job Title: Team Member Reports To: General Manager Department: Restaurant Operations Location: Field Exempt/Nonexempt: Non-Exempt SUMMARY We're looking for a Team Member to become part of our friendly atmosphere and join our enthusiastic crew. This is you if...you're passionate about providing guests with the best experience possible. You enjoy working with people who take food seriously yet have fun preparing and serving it. You are energized by possibility and committed to contributing to the collaborative spirit of the team. And you're looking for an opportunity to learn, grow and explore your career potential. RESPONSIBILITIES Greet guests to make them feel comfortable and welcome Take guests' food orders and handle cash and credit transactions Follow Noodles & Company's operational policies and procedures, including those for cash handling and safety/security to ensure the safety of all team members during each shift Demonstrate knowledge of the brand and menu items Serve food to guests in a courteous and timely manner Quickly and accurately prepare food items including prep, noodles, salads, soups, sandwiches Check food quality and food temperatures throughout the day to ensure that food is fresh and safe to serve Follow sanitation and safety procedures including knife handling and kitchen equipment Maintain cleanliness and organization throughout the restaurant and ensures proper set up and/or breakdown of the entire restaurant including dining room, restrooms, kitchen, and prep areas Effectively handle guest concerns and complaints Work as a team to prepare the restaurant for each shift Acts with integrity, honesty and knowledge that promotes the culture of Noodles & Company Maintains regular and consistent attendance and punctuality Contributes to a positive team environment KNOWLEDGE/SKILLS/REQUIREMENTS Excellent guest service skills required Ability to work in a fast paced environment Team oriented, adaptable, dependable, and strong work ethic Ability to communicate effectively with guests and team members Ability to work nights, weekends and holidays Must be at least 16 years of age EXPERIENCE Previous restaurant experience preferred
May 24, 2019
Full time
You are applying for work for a franchisee of Noodles & CO - Pasta Per Trio , not Noodles Corp or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs, which can vary between franchisees. POSITION DESCRIPTION Job Title: Team Member Reports To: General Manager Department: Restaurant Operations Location: Field Exempt/Nonexempt: Non-Exempt SUMMARY We're looking for a Team Member to become part of our friendly atmosphere and join our enthusiastic crew. This is you if...you're passionate about providing guests with the best experience possible. You enjoy working with people who take food seriously yet have fun preparing and serving it. You are energized by possibility and committed to contributing to the collaborative spirit of the team. And you're looking for an opportunity to learn, grow and explore your career potential. RESPONSIBILITIES Greet guests to make them feel comfortable and welcome Take guests' food orders and handle cash and credit transactions Follow Noodles & Company's operational policies and procedures, including those for cash handling and safety/security to ensure the safety of all team members during each shift Demonstrate knowledge of the brand and menu items Serve food to guests in a courteous and timely manner Quickly and accurately prepare food items including prep, noodles, salads, soups, sandwiches Check food quality and food temperatures throughout the day to ensure that food is fresh and safe to serve Follow sanitation and safety procedures including knife handling and kitchen equipment Maintain cleanliness and organization throughout the restaurant and ensures proper set up and/or breakdown of the entire restaurant including dining room, restrooms, kitchen, and prep areas Effectively handle guest concerns and complaints Work as a team to prepare the restaurant for each shift Acts with integrity, honesty and knowledge that promotes the culture of Noodles & Company Maintains regular and consistent attendance and punctuality Contributes to a positive team environment KNOWLEDGE/SKILLS/REQUIREMENTS Excellent guest service skills required Ability to work in a fast paced environment Team oriented, adaptable, dependable, and strong work ethic Ability to communicate effectively with guests and team members Ability to work nights, weekends and holidays Must be at least 16 years of age EXPERIENCE Previous restaurant experience preferred
Job Overview: With a role in the Macy's Cosmetics Department, you will have the opportunity to help others look their best every day. You'll make one-on-one connections with customers to learn their sense of beauty and style, develop your artistic side through customer consultation and make-up and product application, and attain a sense of accomplishment when your skills combine with your passion for beauty to reach personal and team sales goals. Previous cosmetics experience is nice to have, but is not required to begin a career in beauty at Macy's. Performs other duties as assigned. The summary below may not include all the essential functions and qualifications for this position. For more information, we encourage you to review the complete job description by clicking here . Macy's uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy's may offer additional shifts to our associates, which they may pick up using the self-scheduling tool. Details on Macy's schedule options are available during the interview process. Essential Functions: Assist customers in all aspects of service fulfillment by demonstrating proficient use of proprietary devices and applications; proactively create enhanced shopping experiences through the heightened use of tools, technology and collaboration Partner with Sales Manager and Counter Manager to identify business driving opportunities and stock needs Develop a repeat-business customer base in order to regularly communicate: upcoming events, new merchandise receipts and product replenishment to increase incremental sales Participate in pre-selling and sales driving events as well as processing of new receipts, damages, testers, and return to vendors (RTVs) Attend product training classes and seminars Regular, dependable attendance & punctuality Qualifications: Education /Experience High school diploma or equivalent. Previous cosmetic or fragrance sales experience a plus Communication Skills Ability to read, write, and interpret labels including warnings and ingredient lists on products. Ability to effectively communicate with and present information to customers, vendors, buyers, peers, and all levels of management Mathematical Skills Basic math functions such as addition, subtraction, multiplication, and division. Able to use a calculator. Must be able to calculate percentages and ratios. Must be able to make change using American Monetary units. Other Skills Superior organizational and time management skills. Must be able to build relationships and influence others. Ability to set and achieve goals. Ability to multi-task in a fast-paced environment. Must possess a strong sense of urgency and a thirst for knowledge. Must be able to lead by example. Work Hours Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs. This job description is not all inclusive. In addition, Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
May 24, 2019
Full time
Job Overview: With a role in the Macy's Cosmetics Department, you will have the opportunity to help others look their best every day. You'll make one-on-one connections with customers to learn their sense of beauty and style, develop your artistic side through customer consultation and make-up and product application, and attain a sense of accomplishment when your skills combine with your passion for beauty to reach personal and team sales goals. Previous cosmetics experience is nice to have, but is not required to begin a career in beauty at Macy's. Performs other duties as assigned. The summary below may not include all the essential functions and qualifications for this position. For more information, we encourage you to review the complete job description by clicking here . Macy's uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy's may offer additional shifts to our associates, which they may pick up using the self-scheduling tool. Details on Macy's schedule options are available during the interview process. Essential Functions: Assist customers in all aspects of service fulfillment by demonstrating proficient use of proprietary devices and applications; proactively create enhanced shopping experiences through the heightened use of tools, technology and collaboration Partner with Sales Manager and Counter Manager to identify business driving opportunities and stock needs Develop a repeat-business customer base in order to regularly communicate: upcoming events, new merchandise receipts and product replenishment to increase incremental sales Participate in pre-selling and sales driving events as well as processing of new receipts, damages, testers, and return to vendors (RTVs) Attend product training classes and seminars Regular, dependable attendance & punctuality Qualifications: Education /Experience High school diploma or equivalent. Previous cosmetic or fragrance sales experience a plus Communication Skills Ability to read, write, and interpret labels including warnings and ingredient lists on products. Ability to effectively communicate with and present information to customers, vendors, buyers, peers, and all levels of management Mathematical Skills Basic math functions such as addition, subtraction, multiplication, and division. Able to use a calculator. Must be able to calculate percentages and ratios. Must be able to make change using American Monetary units. Other Skills Superior organizational and time management skills. Must be able to build relationships and influence others. Ability to set and achieve goals. Ability to multi-task in a fast-paced environment. Must possess a strong sense of urgency and a thirst for knowledge. Must be able to lead by example. Work Hours Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs. This job description is not all inclusive. In addition, Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
Job Overview: With a role in the Macy's Cosmetics Department, you will have the opportunity to help others look their best every day. You'll make one-on-one connections with customers to learn their sense of beauty and style, develop your artistic side through customer consultation and make-up and product application, and attain a sense of accomplishment when your skills combine with your passion for beauty to reach personal and team sales goals. Previous cosmetics experience is nice to have, but is not required to begin a career in beauty at Macy's. Performs other duties as assigned. The summary below may not include all the essential functions and qualifications for this position. For more information, we encourage you to review the complete job description by clicking here . Macy's uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy's may offer additional shifts to our associates, which they may pick up using the self-scheduling tool. Details on Macy's schedule options are available during the interview process. Essential Functions: Assist customers in all aspects of service fulfillment by demonstrating proficient use of proprietary devices and applications; proactively create enhanced shopping experiences through the heightened use of tools, technology and collaboration Partner with Sales Manager and Counter Manager to identify business driving opportunities and stock needs Develop a repeat-business customer base in order to regularly communicate: upcoming events, new merchandise receipts and product replenishment to increase incremental sales Participate in pre-selling and sales driving events as well as processing of new receipts, damages, testers, and return to vendors (RTVs) Attend product training classes and seminars Regular, dependable attendance & punctuality Qualifications: Education /Experience High school diploma or equivalent. Previous cosmetic or fragrance sales experience a plus Communication Skills Ability to read, write, and interpret labels including warnings and ingredient lists on products. Ability to effectively communicate with and present information to customers, vendors, buyers, peers, and all levels of management Mathematical Skills Basic math functions such as addition, subtraction, multiplication, and division. Able to use a calculator. Must be able to calculate percentages and ratios. Must be able to make change using American Monetary units. Other Skills Superior organizational and time management skills. Must be able to build relationships and influence others. Ability to set and achieve goals. Ability to multi-task in a fast-paced environment. Must possess a strong sense of urgency and a thirst for knowledge. Must be able to lead by example. Work Hours Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs. This job description is not all inclusive. In addition, Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
May 24, 2019
Full time
Job Overview: With a role in the Macy's Cosmetics Department, you will have the opportunity to help others look their best every day. You'll make one-on-one connections with customers to learn their sense of beauty and style, develop your artistic side through customer consultation and make-up and product application, and attain a sense of accomplishment when your skills combine with your passion for beauty to reach personal and team sales goals. Previous cosmetics experience is nice to have, but is not required to begin a career in beauty at Macy's. Performs other duties as assigned. The summary below may not include all the essential functions and qualifications for this position. For more information, we encourage you to review the complete job description by clicking here . Macy's uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy's may offer additional shifts to our associates, which they may pick up using the self-scheduling tool. Details on Macy's schedule options are available during the interview process. Essential Functions: Assist customers in all aspects of service fulfillment by demonstrating proficient use of proprietary devices and applications; proactively create enhanced shopping experiences through the heightened use of tools, technology and collaboration Partner with Sales Manager and Counter Manager to identify business driving opportunities and stock needs Develop a repeat-business customer base in order to regularly communicate: upcoming events, new merchandise receipts and product replenishment to increase incremental sales Participate in pre-selling and sales driving events as well as processing of new receipts, damages, testers, and return to vendors (RTVs) Attend product training classes and seminars Regular, dependable attendance & punctuality Qualifications: Education /Experience High school diploma or equivalent. Previous cosmetic or fragrance sales experience a plus Communication Skills Ability to read, write, and interpret labels including warnings and ingredient lists on products. Ability to effectively communicate with and present information to customers, vendors, buyers, peers, and all levels of management Mathematical Skills Basic math functions such as addition, subtraction, multiplication, and division. Able to use a calculator. Must be able to calculate percentages and ratios. Must be able to make change using American Monetary units. Other Skills Superior organizational and time management skills. Must be able to build relationships and influence others. Ability to set and achieve goals. Ability to multi-task in a fast-paced environment. Must possess a strong sense of urgency and a thirst for knowledge. Must be able to lead by example. Work Hours Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs. This job description is not all inclusive. In addition, Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
Job Overview: As an Omni Team Colleague, you will be responsible for driving a selling and service culture that champions Omni-channel strategies and supports our My Macy's initiatives through partnership with colleagues. You will collaborate with the store team to deliver results in a friction free shopping environment and through Omni activities. Perform other duties as assigned. Macy's uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy's may offer additional shifts to our associates, which they may pick up using the self-scheduling tool. Details on Macy's schedule options are available during the interview process. Essential Functions: • Complete fulfillment orders including picking merchandise, packing & shipping orders, and making in store pickup orders ready for customers. • Process shippable returns and abandoned in store pickup order. • Monitor alerts to ensure Ready On Time completion of Buy Online Pickup In-Store (BOPS) orders. • Pick Not Found merchandise to improve fill rate. • Expedite aged orders to improve the Speed-to Ship to our customers. Provide an exceptional customer experience by ensuring the customer is always the priority. • Participating in other support functions as needed. • Assist and satisfy the needs of our in store and online customer. • Be proficient in myShip, handheld devices, POS and MPOS systems including Search and Send and BOPS. • Ensure all procedures, policies, and standards are followed. • Perform all functions in an efficient manner, as directed by the People Leader. • Regular, dependable attendance and punctuality. Qualifications: Education/Experience: • High School diploma or equivalent required. • A minimum of one year of experience in a sales related role required. Communication Skills: • Ability to effectively communicate and present information to customers, peers and all levels of management. Mathematical Skills: • Basic math functions such as addition, subtraction and calculating percentages coupled with ability to use mobile devices Reasoning Ability: • Self-starter, able to work independently and as part of a team and must have good time management skills. • Demonstrates ability to build relationships and convert customers into a client. Physical Demands: • This position involves constant moving and standing. • Involves standing a minimum of two consecutive hours. • Involves lifting at least 30 lbs. • May occasionally be involve stooping, kneeling, crouching, and climbing ladders. • May involve reaching above eye level. Other Skills: • Ability to follow through on projects in a timely manner. • Should be comfortable with the use of computers, mobile technology, and frequent use of RF equipment. Work Hours: • Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays. This job description is not all inclusive. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
May 24, 2019
Full time
Job Overview: As an Omni Team Colleague, you will be responsible for driving a selling and service culture that champions Omni-channel strategies and supports our My Macy's initiatives through partnership with colleagues. You will collaborate with the store team to deliver results in a friction free shopping environment and through Omni activities. Perform other duties as assigned. Macy's uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy's may offer additional shifts to our associates, which they may pick up using the self-scheduling tool. Details on Macy's schedule options are available during the interview process. Essential Functions: • Complete fulfillment orders including picking merchandise, packing & shipping orders, and making in store pickup orders ready for customers. • Process shippable returns and abandoned in store pickup order. • Monitor alerts to ensure Ready On Time completion of Buy Online Pickup In-Store (BOPS) orders. • Pick Not Found merchandise to improve fill rate. • Expedite aged orders to improve the Speed-to Ship to our customers. Provide an exceptional customer experience by ensuring the customer is always the priority. • Participating in other support functions as needed. • Assist and satisfy the needs of our in store and online customer. • Be proficient in myShip, handheld devices, POS and MPOS systems including Search and Send and BOPS. • Ensure all procedures, policies, and standards are followed. • Perform all functions in an efficient manner, as directed by the People Leader. • Regular, dependable attendance and punctuality. Qualifications: Education/Experience: • High School diploma or equivalent required. • A minimum of one year of experience in a sales related role required. Communication Skills: • Ability to effectively communicate and present information to customers, peers and all levels of management. Mathematical Skills: • Basic math functions such as addition, subtraction and calculating percentages coupled with ability to use mobile devices Reasoning Ability: • Self-starter, able to work independently and as part of a team and must have good time management skills. • Demonstrates ability to build relationships and convert customers into a client. Physical Demands: • This position involves constant moving and standing. • Involves standing a minimum of two consecutive hours. • Involves lifting at least 30 lbs. • May occasionally be involve stooping, kneeling, crouching, and climbing ladders. • May involve reaching above eye level. Other Skills: • Ability to follow through on projects in a timely manner. • Should be comfortable with the use of computers, mobile technology, and frequent use of RF equipment. Work Hours: • Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays. This job description is not all inclusive. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
Job Overview: The Receiving Team Lead is responsible for supervising a team of associates in all functions related to the receipt and processing of merchandise entering and leaving the building as well as the upkeep of merchandise within the store and maintaining the stockroom. The associate is also responsible for fulfillment and performing other duties as necessary. Macy's uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy's may offer additional shifts to our associates, which they may pick up using the self-scheduling tool. Details on Macy's schedule options are available during the interview process. Essential Functions: Be proficient in POS and MPOS systems including Search and Send, My Client and 's tablet app Proactive in assisting customers who are using devices to shop and compare, whether Macy's devices or their own Assist customers in all aspects of total store fulfillment and have the ability to satisfy the needs of our digital and physical customers by making appropriate partnerships when necessary. Provide an exceptional customer experience by ensuring the customer is always the priority Oversee receiving team in the general shipment process Ensure that all receiving activities are in accordance with productivity standards timelines Clearly communicate all policies, procedures, and standards so that they are understood and followed by associates Complete operational tasks such as trash and hanger collection Assist the Merchandise Team in the movement of fixtures and merchandise for new product, season changes, and clearance sets Oversee replenishment of stock onto the sales floor Plan and implement the inventory process Plan and implement the markdown process Oversee customer carryout and special deliveries Participate in and oversee stockroom maintenance, organization, and housekeeping Manage the processing of damages, transfers, and return to vendor merchandise Maintain high customer readiness standards by delivering a clean, neat, easy to shop store environment Maintain department recovery standards; including fitting room go backs to standard, if applicable Follow shortage programs and procedures as they pertain to the receiving function Attend to customer service needs in a friendly and helpful manner when approached Be sensitive to store's needs and flex into other non-selling areas as needed Assign special projects as needed Perform other duties as necessary Follows shortage programs and procedures Perform these functions in an efficient manner, as directed by the Supervisor Regular, dependable attendance and punctuality Qualifications: Education/Experience: • High School Diploma or equivalent. • Minimum of one to three years experience in a supervisory position. Communication Skills: • Excellent written and verbal communication skills. Ability to interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. Mathematical Skills: • Basic math functions such as addition, subtraction, multiplication, and division. Able to use a calculator. Reasoning Ability: • Self-starter, able to work independently and as part of a team and must have good time management skills. Physical Demands: • This position involves constant moving and standing. Involves standing for at least two consecutive hours. Involves lifting at least 30 lbs. May occasionally involve reaching, stooping, kneeling, crouching, and climbing ladders. May involve reaching above eye level. • Involves close vision, color vision, depth perception, and focus adjustment. Other Skills: • Ability to delegate tasks to team members. Ability to collaborate and function as a member of a team. Must possess a strong sense of urgency. • Should be comfortable with the use of computers and frequent use of RF equipment. Work Hours: • Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs. This job description is not all inclusive. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
May 24, 2019
Full time
Job Overview: The Receiving Team Lead is responsible for supervising a team of associates in all functions related to the receipt and processing of merchandise entering and leaving the building as well as the upkeep of merchandise within the store and maintaining the stockroom. The associate is also responsible for fulfillment and performing other duties as necessary. Macy's uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy's may offer additional shifts to our associates, which they may pick up using the self-scheduling tool. Details on Macy's schedule options are available during the interview process. Essential Functions: Be proficient in POS and MPOS systems including Search and Send, My Client and 's tablet app Proactive in assisting customers who are using devices to shop and compare, whether Macy's devices or their own Assist customers in all aspects of total store fulfillment and have the ability to satisfy the needs of our digital and physical customers by making appropriate partnerships when necessary. Provide an exceptional customer experience by ensuring the customer is always the priority Oversee receiving team in the general shipment process Ensure that all receiving activities are in accordance with productivity standards timelines Clearly communicate all policies, procedures, and standards so that they are understood and followed by associates Complete operational tasks such as trash and hanger collection Assist the Merchandise Team in the movement of fixtures and merchandise for new product, season changes, and clearance sets Oversee replenishment of stock onto the sales floor Plan and implement the inventory process Plan and implement the markdown process Oversee customer carryout and special deliveries Participate in and oversee stockroom maintenance, organization, and housekeeping Manage the processing of damages, transfers, and return to vendor merchandise Maintain high customer readiness standards by delivering a clean, neat, easy to shop store environment Maintain department recovery standards; including fitting room go backs to standard, if applicable Follow shortage programs and procedures as they pertain to the receiving function Attend to customer service needs in a friendly and helpful manner when approached Be sensitive to store's needs and flex into other non-selling areas as needed Assign special projects as needed Perform other duties as necessary Follows shortage programs and procedures Perform these functions in an efficient manner, as directed by the Supervisor Regular, dependable attendance and punctuality Qualifications: Education/Experience: • High School Diploma or equivalent. • Minimum of one to three years experience in a supervisory position. Communication Skills: • Excellent written and verbal communication skills. Ability to interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. Mathematical Skills: • Basic math functions such as addition, subtraction, multiplication, and division. Able to use a calculator. Reasoning Ability: • Self-starter, able to work independently and as part of a team and must have good time management skills. Physical Demands: • This position involves constant moving and standing. Involves standing for at least two consecutive hours. Involves lifting at least 30 lbs. May occasionally involve reaching, stooping, kneeling, crouching, and climbing ladders. May involve reaching above eye level. • Involves close vision, color vision, depth perception, and focus adjustment. Other Skills: • Ability to delegate tasks to team members. Ability to collaborate and function as a member of a team. Must possess a strong sense of urgency. • Should be comfortable with the use of computers and frequent use of RF equipment. Work Hours: • Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs. This job description is not all inclusive. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
Job Overview: With a role in the Macy's Cosmetics Department, you will have the opportunity to help others look their best every day. You'll make one-on-one connections with customers to learn their sense of beauty and style, develop your artistic side through customer consultation and make-up and product application, and attain a sense of accomplishment when your skills combine with your passion for beauty to reach personal and team sales goals. Previous cosmetics experience is nice to have, but is not required to begin a career in beauty at Macy's. Performs other duties as assigned. The summary below may not include all the essential functions and qualifications for this position. For more information, we encourage you to review the complete job description by clicking here . Macy's uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy's may offer additional shifts to our associates, which they may pick up using the self-scheduling tool. Details on Macy's schedule options are available during the interview process. Essential Functions: Assist customers in all aspects of service fulfillment by demonstrating proficient use of proprietary devices and applications; proactively create enhanced shopping experiences through the heightened use of tools, technology and collaboration Partner with Sales Manager and Counter Manager to identify business driving opportunities and stock needs Develop a repeat-business customer base in order to regularly communicate: upcoming events, new merchandise receipts and product replenishment to increase incremental sales Participate in pre-selling and sales driving events as well as processing of new receipts, damages, testers, and return to vendors (RTVs) Attend product training classes and seminars Regular, dependable attendance & punctuality Qualifications: Education /Experience High school diploma or equivalent. Previous cosmetic or fragrance sales experience a plus Communication Skills Ability to read, write, and interpret labels including warnings and ingredient lists on products. Ability to effectively communicate with and present information to customers, vendors, buyers, peers, and all levels of management Mathematical Skills Basic math functions such as addition, subtraction, multiplication, and division. Able to use a calculator. Must be able to calculate percentages and ratios. Must be able to make change using American Monetary units. Other Skills Superior organizational and time management skills. Must be able to build relationships and influence others. Ability to set and achieve goals. Ability to multi-task in a fast-paced environment. Must possess a strong sense of urgency and a thirst for knowledge. Must be able to lead by example. Work Hours Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs. This job description is not all inclusive. In addition, Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
May 24, 2019
Full time
Job Overview: With a role in the Macy's Cosmetics Department, you will have the opportunity to help others look their best every day. You'll make one-on-one connections with customers to learn their sense of beauty and style, develop your artistic side through customer consultation and make-up and product application, and attain a sense of accomplishment when your skills combine with your passion for beauty to reach personal and team sales goals. Previous cosmetics experience is nice to have, but is not required to begin a career in beauty at Macy's. Performs other duties as assigned. The summary below may not include all the essential functions and qualifications for this position. For more information, we encourage you to review the complete job description by clicking here . Macy's uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy's may offer additional shifts to our associates, which they may pick up using the self-scheduling tool. Details on Macy's schedule options are available during the interview process. Essential Functions: Assist customers in all aspects of service fulfillment by demonstrating proficient use of proprietary devices and applications; proactively create enhanced shopping experiences through the heightened use of tools, technology and collaboration Partner with Sales Manager and Counter Manager to identify business driving opportunities and stock needs Develop a repeat-business customer base in order to regularly communicate: upcoming events, new merchandise receipts and product replenishment to increase incremental sales Participate in pre-selling and sales driving events as well as processing of new receipts, damages, testers, and return to vendors (RTVs) Attend product training classes and seminars Regular, dependable attendance & punctuality Qualifications: Education /Experience High school diploma or equivalent. Previous cosmetic or fragrance sales experience a plus Communication Skills Ability to read, write, and interpret labels including warnings and ingredient lists on products. Ability to effectively communicate with and present information to customers, vendors, buyers, peers, and all levels of management Mathematical Skills Basic math functions such as addition, subtraction, multiplication, and division. Able to use a calculator. Must be able to calculate percentages and ratios. Must be able to make change using American Monetary units. Other Skills Superior organizational and time management skills. Must be able to build relationships and influence others. Ability to set and achieve goals. Ability to multi-task in a fast-paced environment. Must possess a strong sense of urgency and a thirst for knowledge. Must be able to lead by example. Work Hours Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs. This job description is not all inclusive. In addition, Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
Job Overview: As an Omni Team Colleague, you will be responsible for driving a selling and service culture that champions Omni-channel strategies and supports our My Macy's initiatives through partnership with colleagues. You will collaborate with the store team to deliver results in a friction free shopping environment and through Omni activities. Perform other duties as assigned. Macy's uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy's may offer additional shifts to our associates, which they may pick up using the self-scheduling tool. Details on Macy's schedule options are available during the interview process. Essential Functions: • Complete fulfillment orders including picking merchandise, packing & shipping orders, and making in store pickup orders ready for customers. • Process shippable returns and abandoned in store pickup order. • Monitor alerts to ensure Ready On Time completion of Buy Online Pickup In-Store (BOPS) orders. • Pick Not Found merchandise to improve fill rate. • Expedite aged orders to improve the Speed-to Ship to our customers. Provide an exceptional customer experience by ensuring the customer is always the priority. • Participating in other support functions as needed. • Assist and satisfy the needs of our in store and online customer. • Be proficient in myShip, handheld devices, POS and MPOS systems including Search and Send and BOPS. • Ensure all procedures, policies, and standards are followed. • Perform all functions in an efficient manner, as directed by the People Leader. • Regular, dependable attendance and punctuality. Qualifications: Education/Experience: • High School diploma or equivalent required. • A minimum of one year of experience in a sales related role required. Communication Skills: • Ability to effectively communicate and present information to customers, peers and all levels of management. Mathematical Skills: • Basic math functions such as addition, subtraction and calculating percentages coupled with ability to use mobile devices Reasoning Ability: • Self-starter, able to work independently and as part of a team and must have good time management skills. • Demonstrates ability to build relationships and convert customers into a client. Physical Demands: • This position involves constant moving and standing. • Involves standing a minimum of two consecutive hours. • Involves lifting at least 30 lbs. • May occasionally be involve stooping, kneeling, crouching, and climbing ladders. • May involve reaching above eye level. Other Skills: • Ability to follow through on projects in a timely manner. • Should be comfortable with the use of computers, mobile technology, and frequent use of RF equipment. Work Hours: • Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays. This job description is not all inclusive. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
May 24, 2019
Full time
Job Overview: As an Omni Team Colleague, you will be responsible for driving a selling and service culture that champions Omni-channel strategies and supports our My Macy's initiatives through partnership with colleagues. You will collaborate with the store team to deliver results in a friction free shopping environment and through Omni activities. Perform other duties as assigned. Macy's uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy's may offer additional shifts to our associates, which they may pick up using the self-scheduling tool. Details on Macy's schedule options are available during the interview process. Essential Functions: • Complete fulfillment orders including picking merchandise, packing & shipping orders, and making in store pickup orders ready for customers. • Process shippable returns and abandoned in store pickup order. • Monitor alerts to ensure Ready On Time completion of Buy Online Pickup In-Store (BOPS) orders. • Pick Not Found merchandise to improve fill rate. • Expedite aged orders to improve the Speed-to Ship to our customers. Provide an exceptional customer experience by ensuring the customer is always the priority. • Participating in other support functions as needed. • Assist and satisfy the needs of our in store and online customer. • Be proficient in myShip, handheld devices, POS and MPOS systems including Search and Send and BOPS. • Ensure all procedures, policies, and standards are followed. • Perform all functions in an efficient manner, as directed by the People Leader. • Regular, dependable attendance and punctuality. Qualifications: Education/Experience: • High School diploma or equivalent required. • A minimum of one year of experience in a sales related role required. Communication Skills: • Ability to effectively communicate and present information to customers, peers and all levels of management. Mathematical Skills: • Basic math functions such as addition, subtraction and calculating percentages coupled with ability to use mobile devices Reasoning Ability: • Self-starter, able to work independently and as part of a team and must have good time management skills. • Demonstrates ability to build relationships and convert customers into a client. Physical Demands: • This position involves constant moving and standing. • Involves standing a minimum of two consecutive hours. • Involves lifting at least 30 lbs. • May occasionally be involve stooping, kneeling, crouching, and climbing ladders. • May involve reaching above eye level. Other Skills: • Ability to follow through on projects in a timely manner. • Should be comfortable with the use of computers, mobile technology, and frequent use of RF equipment. Work Hours: • Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays. This job description is not all inclusive. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
Description In this position, the employee must be able to discuss past due balance and billing information with customers and apply the necessary skills and techniques to post payments and answer questions the customers may have. The applicant must possess the ability to deescalate situations, be customer focused and confer with customers in determining the nature of the past due balance. In addition, duties also include problem solving and performing various administrative functions, such as verifying account information and recording any account information changes. Review terms of service with customer. Follow federal and state laws dealing with debt collection.Qualifications Collections representatives must be persistent and professional, with a thorough understanding of how to use the phone system and computer software related to the job. While they should be courteous and understanding in dealing with customers, they will also need to be assertive from time to time. Collections representatives also must be organized, analytical, and flexible and possess excellent written and oral communication skills. Most also must possess the ability to work well individually or as a member of a collections team. Additional requirements include: Collections Call Center experience for a minimum of 1 to 2 years preferred Basic accounting, mathematics, grammar and computer skills Minimum High School diploma or equivalent Typing skills of 35 wpm with 90% accuracy Proficient skills in Microsoft applications which include WORD, PowerPoint and Excel a plus Spanish bilingual a plus but not required Other duties as needed
May 24, 2019
Full time
Description In this position, the employee must be able to discuss past due balance and billing information with customers and apply the necessary skills and techniques to post payments and answer questions the customers may have. The applicant must possess the ability to deescalate situations, be customer focused and confer with customers in determining the nature of the past due balance. In addition, duties also include problem solving and performing various administrative functions, such as verifying account information and recording any account information changes. Review terms of service with customer. Follow federal and state laws dealing with debt collection.Qualifications Collections representatives must be persistent and professional, with a thorough understanding of how to use the phone system and computer software related to the job. While they should be courteous and understanding in dealing with customers, they will also need to be assertive from time to time. Collections representatives also must be organized, analytical, and flexible and possess excellent written and oral communication skills. Most also must possess the ability to work well individually or as a member of a collections team. Additional requirements include: Collections Call Center experience for a minimum of 1 to 2 years preferred Basic accounting, mathematics, grammar and computer skills Minimum High School diploma or equivalent Typing skills of 35 wpm with 90% accuracy Proficient skills in Microsoft applications which include WORD, PowerPoint and Excel a plus Spanish bilingual a plus but not required Other duties as needed
San Francisco Federal Credit Union
San Francisco, CA, USA
San Francisco Federal Credit Union has been serving San Francisco since 1954. Today, anyone who lives, works, worships or attends school in San Francisco and San Mateo counties may apply for membership. We currently serve more than 45,000 members with assets over $1 billion. San Francisco FCU is federally insured by the National Credit Union Administration and is an Equal Housing Lender. Our corporate office is located at 770 Golden Gate Avenue, San Francisco, California 94102. SanFranciscoFCU.com Position Summary: The Member Service Floater supports superior member service by filling in at any of the Credit Union's six branch locations: Burlingame, Excelsior, Fidi, Golden Gate, Lakeside, and Richmond, as well as the Call Center, as needed. The Member Service Floater is a universal role that can assist in a variety of contacts and engagement with members to include: teller transactions, handling member calls and emails, opening new accounts, processing and funding loans, and assisting with account inquiries and maintenance. Essential Functions in the branches: Perform teller, new accounts, lending and call center duties as assigned. Provide Credit Union services to members by opening of accounts, disbursements of funds, posting withdrawals, deposits and loan payments, and the processing of other account transactions. Respond to requests for information relative to products and services provided by the Credit Union. Perform daily reconciliation and balancing of an individual cash drawer. Recommend and cross sell Credit Union products and services to members. Complete a variety of miscellaneous branch tasks including: balancing the ATM, retrieving and posting night drop deposits, filing, and answering the telephone. Perform basic IRA transactions using the appropriate forms. Able to open new IRA accounts, process deposits and withdrawals, and answer basic IRA questions. Process outgoing wire transfers, including completing the wire transfer checklist and performing security verification, as appropriate. Perform all duties and responsibilities of a consumer loan interviewer by providing information about all consumer loan products and services, including calculating payments, quoting rates, payoffs, and taking applications. Respond to member's requests, challenges and complaints and/or direct the member to the proper person/department for assistance. Answer a high volume of incoming calls and emails. Possess a solid understanding of Credit Union's online banking and mobile services. Interpret and explain CU policies and transactions. Requirements: High School diploma or equivalent required with a minimum of 2+ year of experience in banking customer service position required. Ability to effectively communicate with and handle challenging situations involving the general public, perform basic accounting functions, handle cash and balance a teller drawer, with the ability to effectively work at a fast pace and in a rapidly changing environment. Spanish/English bilingual and previous experience with a Credit Union a definite plus. San Francisco Federal Credit Union (SFFedCU) is an Equal Employment Opportunity Employer. In accordance with federal and state laws, SFFedCU does not discriminate in employment because of race, color, religion, sex, national origin, age, physical and mental disability, marital status, pregnancy, childbirth, breastfeeding or related condition, ancestry, medical condition (associated with cancer, a history of cancer or genetic characteristics), veteran or military status, sexual orientation, gender, gender identity or gender expression, HIV/AIDS status, genetic information or any other characteristic protected by law.
May 24, 2019
Full time
San Francisco Federal Credit Union has been serving San Francisco since 1954. Today, anyone who lives, works, worships or attends school in San Francisco and San Mateo counties may apply for membership. We currently serve more than 45,000 members with assets over $1 billion. San Francisco FCU is federally insured by the National Credit Union Administration and is an Equal Housing Lender. Our corporate office is located at 770 Golden Gate Avenue, San Francisco, California 94102. SanFranciscoFCU.com Position Summary: The Member Service Floater supports superior member service by filling in at any of the Credit Union's six branch locations: Burlingame, Excelsior, Fidi, Golden Gate, Lakeside, and Richmond, as well as the Call Center, as needed. The Member Service Floater is a universal role that can assist in a variety of contacts and engagement with members to include: teller transactions, handling member calls and emails, opening new accounts, processing and funding loans, and assisting with account inquiries and maintenance. Essential Functions in the branches: Perform teller, new accounts, lending and call center duties as assigned. Provide Credit Union services to members by opening of accounts, disbursements of funds, posting withdrawals, deposits and loan payments, and the processing of other account transactions. Respond to requests for information relative to products and services provided by the Credit Union. Perform daily reconciliation and balancing of an individual cash drawer. Recommend and cross sell Credit Union products and services to members. Complete a variety of miscellaneous branch tasks including: balancing the ATM, retrieving and posting night drop deposits, filing, and answering the telephone. Perform basic IRA transactions using the appropriate forms. Able to open new IRA accounts, process deposits and withdrawals, and answer basic IRA questions. Process outgoing wire transfers, including completing the wire transfer checklist and performing security verification, as appropriate. Perform all duties and responsibilities of a consumer loan interviewer by providing information about all consumer loan products and services, including calculating payments, quoting rates, payoffs, and taking applications. Respond to member's requests, challenges and complaints and/or direct the member to the proper person/department for assistance. Answer a high volume of incoming calls and emails. Possess a solid understanding of Credit Union's online banking and mobile services. Interpret and explain CU policies and transactions. Requirements: High School diploma or equivalent required with a minimum of 2+ year of experience in banking customer service position required. Ability to effectively communicate with and handle challenging situations involving the general public, perform basic accounting functions, handle cash and balance a teller drawer, with the ability to effectively work at a fast pace and in a rapidly changing environment. Spanish/English bilingual and previous experience with a Credit Union a definite plus. San Francisco Federal Credit Union (SFFedCU) is an Equal Employment Opportunity Employer. In accordance with federal and state laws, SFFedCU does not discriminate in employment because of race, color, religion, sex, national origin, age, physical and mental disability, marital status, pregnancy, childbirth, breastfeeding or related condition, ancestry, medical condition (associated with cancer, a history of cancer or genetic characteristics), veteran or military status, sexual orientation, gender, gender identity or gender expression, HIV/AIDS status, genetic information or any other characteristic protected by law.
Who is 3D Life? Three Dimensional Life is a non-profit Christ-centered six-nine month inpatient substance abuse treatment center for boys 14-19 located in Gainesville, GA. Clinical Director Job Description The Clinical Director is responsible for resident assessments, creating individualized treatment plans for each resident, resident documentation, resident counseling sessions, family counseling sessions, and other tasks as deemed necessary by the Executive Director. The CD will also work alongside the Executive Director in regards to potential patient intakes and insurance claims. The Clinical Director will work closely with other counseling staff to ensure each resident is receiving the highest level of care. Qualifications/Skills Must be LPC or LCSW Background in addiction treatment preferred Microsoft Word proficient Basic knowledge of Dropbox/Google Drive Basic knowledge of Gmail Able to communicate clearly & professionally with residents, parents, and staff Must be self-motivated Job Functions: Resident Pre-Screening Resident Intake Assessment Creating Resident Treatment Plans Resident Documentation Counseling Sessions, Individual and Family Compensation: Full Time Position Starting Salary $42,000 Health Insurance 10 Paid Vacation Days 5 Paid Sick Days
May 24, 2019
Full time
Who is 3D Life? Three Dimensional Life is a non-profit Christ-centered six-nine month inpatient substance abuse treatment center for boys 14-19 located in Gainesville, GA. Clinical Director Job Description The Clinical Director is responsible for resident assessments, creating individualized treatment plans for each resident, resident documentation, resident counseling sessions, family counseling sessions, and other tasks as deemed necessary by the Executive Director. The CD will also work alongside the Executive Director in regards to potential patient intakes and insurance claims. The Clinical Director will work closely with other counseling staff to ensure each resident is receiving the highest level of care. Qualifications/Skills Must be LPC or LCSW Background in addiction treatment preferred Microsoft Word proficient Basic knowledge of Dropbox/Google Drive Basic knowledge of Gmail Able to communicate clearly & professionally with residents, parents, and staff Must be self-motivated Job Functions: Resident Pre-Screening Resident Intake Assessment Creating Resident Treatment Plans Resident Documentation Counseling Sessions, Individual and Family Compensation: Full Time Position Starting Salary $42,000 Health Insurance 10 Paid Vacation Days 5 Paid Sick Days
At Chick fil A Pelham Road, we are the leading the way in Customer Service and Quality Quick Service in the industry. We're pleased to have an excellent rating from our employees and look forward to meeting you. We are hiring an experienced Crew Member to help us keep growing. If you're dedicated and ambitious, Chick fil A Pelham Road is an excellent place to grow your career. Don't hesitate to apply. Responsibilities Welcome customers as they enter the establishment and guide them, if necessary, to where they should sit or stand to place an order Answer any questions customers may have about ingredients, portion sizes, and how the food is prepared Take customer orders, guiding them with selections and making recommendations if requested Operate cash registers to process cash and credit card payments for orders Promote restaurant products by offering to upgrade items or showcasing daily specials available Prepare and package food quickly and consistently according to company standards for presentation, cooking times, and assembly Strictly adhere to current sanitation and food safety regulations at all times Maintain a clean and orderly work station that is clear of debris and discarded food, gloves, or other items Qualifications No experience required, but previous food handling or customer service experience appreciated Excellent ability to follow established procedures to deliver consistent, high-quality products or services to the customer Knowledge of menu items, including ingredients, portion sizes, and the presence of common allergens Proactive attention to detail that motivates double-checking orders and making records of information when necessary Strong customer service skills, especially with regards to the resolution of complaints Willingness to adapt to different roles and job duties as the need arises Ability to work smoothly with a team, synchronizes processes with others to fulfill orders as quickly as possible Must be efficient and energetic, multitasking to complete multiple orders or switching between different types of activities Willingness to SMILE and make someone's day a little brighter
May 24, 2019
Full time
At Chick fil A Pelham Road, we are the leading the way in Customer Service and Quality Quick Service in the industry. We're pleased to have an excellent rating from our employees and look forward to meeting you. We are hiring an experienced Crew Member to help us keep growing. If you're dedicated and ambitious, Chick fil A Pelham Road is an excellent place to grow your career. Don't hesitate to apply. Responsibilities Welcome customers as they enter the establishment and guide them, if necessary, to where they should sit or stand to place an order Answer any questions customers may have about ingredients, portion sizes, and how the food is prepared Take customer orders, guiding them with selections and making recommendations if requested Operate cash registers to process cash and credit card payments for orders Promote restaurant products by offering to upgrade items or showcasing daily specials available Prepare and package food quickly and consistently according to company standards for presentation, cooking times, and assembly Strictly adhere to current sanitation and food safety regulations at all times Maintain a clean and orderly work station that is clear of debris and discarded food, gloves, or other items Qualifications No experience required, but previous food handling or customer service experience appreciated Excellent ability to follow established procedures to deliver consistent, high-quality products or services to the customer Knowledge of menu items, including ingredients, portion sizes, and the presence of common allergens Proactive attention to detail that motivates double-checking orders and making records of information when necessary Strong customer service skills, especially with regards to the resolution of complaints Willingness to adapt to different roles and job duties as the need arises Ability to work smoothly with a team, synchronizes processes with others to fulfill orders as quickly as possible Must be efficient and energetic, multitasking to complete multiple orders or switching between different types of activities Willingness to SMILE and make someone's day a little brighter
Job Overview: With a role in the Macy's Cosmetics Department, you will have the opportunity to help others look their best every day. You'll make one-on-one connections with customers to learn their sense of beauty and style, develop your artistic side through customer consultation and make-up and product application, and attain a sense of accomplishment when your skills combine with your passion for beauty to reach personal and team sales goals. Previous cosmetics experience is nice to have, but is not required to begin a career in beauty at Macy's. Performs other duties as assigned. The summary below may not include all the essential functions and qualifications for this position. For more information, we encourage you to review the complete job description by clicking here . Macy's uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy's may offer additional shifts to our associates, which they may pick up using the self-scheduling tool. Details on Macy's schedule options are available during the interview process. Essential Functions: Assist customers in all aspects of service fulfillment by demonstrating proficient use of proprietary devices and applications; proactively create enhanced shopping experiences through the heightened use of tools, technology and collaboration Partner with Sales Manager and Counter Manager to identify business driving opportunities and stock needs Develop a repeat-business customer base in order to regularly communicate: upcoming events, new merchandise receipts and product replenishment to increase incremental sales Participate in pre-selling and sales driving events as well as processing of new receipts, damages, testers, and return to vendors (RTVs) Attend product training classes and seminars Regular, dependable attendance & punctuality Qualifications: Education /Experience High school diploma or equivalent. Previous cosmetic or fragrance sales experience a plus Communication Skills Ability to read, write, and interpret labels including warnings and ingredient lists on products. Ability to effectively communicate with and present information to customers, vendors, buyers, peers, and all levels of management Mathematical Skills Basic math functions such as addition, subtraction, multiplication, and division. Able to use a calculator. Must be able to calculate percentages and ratios. Must be able to make change using American Monetary units. Other Skills Superior organizational and time management skills. Must be able to build relationships and influence others. Ability to set and achieve goals. Ability to multi-task in a fast-paced environment. Must possess a strong sense of urgency and a thirst for knowledge. Must be able to lead by example. Work Hours Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs. This job description is not all inclusive. In addition, Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
May 24, 2019
Full time
Job Overview: With a role in the Macy's Cosmetics Department, you will have the opportunity to help others look their best every day. You'll make one-on-one connections with customers to learn their sense of beauty and style, develop your artistic side through customer consultation and make-up and product application, and attain a sense of accomplishment when your skills combine with your passion for beauty to reach personal and team sales goals. Previous cosmetics experience is nice to have, but is not required to begin a career in beauty at Macy's. Performs other duties as assigned. The summary below may not include all the essential functions and qualifications for this position. For more information, we encourage you to review the complete job description by clicking here . Macy's uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy's may offer additional shifts to our associates, which they may pick up using the self-scheduling tool. Details on Macy's schedule options are available during the interview process. Essential Functions: Assist customers in all aspects of service fulfillment by demonstrating proficient use of proprietary devices and applications; proactively create enhanced shopping experiences through the heightened use of tools, technology and collaboration Partner with Sales Manager and Counter Manager to identify business driving opportunities and stock needs Develop a repeat-business customer base in order to regularly communicate: upcoming events, new merchandise receipts and product replenishment to increase incremental sales Participate in pre-selling and sales driving events as well as processing of new receipts, damages, testers, and return to vendors (RTVs) Attend product training classes and seminars Regular, dependable attendance & punctuality Qualifications: Education /Experience High school diploma or equivalent. Previous cosmetic or fragrance sales experience a plus Communication Skills Ability to read, write, and interpret labels including warnings and ingredient lists on products. Ability to effectively communicate with and present information to customers, vendors, buyers, peers, and all levels of management Mathematical Skills Basic math functions such as addition, subtraction, multiplication, and division. Able to use a calculator. Must be able to calculate percentages and ratios. Must be able to make change using American Monetary units. Other Skills Superior organizational and time management skills. Must be able to build relationships and influence others. Ability to set and achieve goals. Ability to multi-task in a fast-paced environment. Must possess a strong sense of urgency and a thirst for knowledge. Must be able to lead by example. Work Hours Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs. This job description is not all inclusive. In addition, Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
Job Overview: We are currently seeking dynamic, highly-motivated Beauty Artist and Sales Advisor who has a passion for the artistry of cosmetics and the motivation to drive sales in the newest, fast paced, open-sell environment with niche beauty brands. As a Macy's IMPULSE Beauty Artist and Sales Advisor, you will use your artistry, skills of superior product knowledge and passion for make-up and skin care to work in one of our most vibrant and exciting departments. As a Macy's IMPULSE Beauty Artist and Sales Advisor, you will assist customers with the cosmetics artistry through a one-on-one customer relationship demonstrating expertise and passion for some of the most vibrant Cosmetics lines today such as Benefit, Tarte, Smashbox, Bare Escentuals and Urban Decay. Through client development, you will build lasting customer relationships and help you to achieve personal and team selling and productivity goals. Perform other duties as assigned. Macy's uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy's may offer additional shifts to our associates, which they may pick up using the self-scheduling tool. Details on Macy's schedule options are available during the interview process. Essential Functions: Meet and make a connection with customers; initiate service consultations by asking open-ended questions to learn the customers' preferences and buying/service needs Take initiative to present and sell merchandise in a professional and proficient manner through artistry, product demonstration focusing on the features and benefits of the product line Inspire the customer to buy, celebrate the purchase, and create a lasting positive impression of you, Macy's, and the purchase Drive sales by consistently traffic stopping and demonstrating exceptional Selling Skills, ensuring the customer is always the priority Develop new business and expand client base through customer "word of mouth" fostered by a positive shopping experience Communicate with Counter Manager and Sales Manager on ways to help drive the business Demonstrate commitment and ability to build customer relationships and loyalty through personal interaction and maintenance of a client file. Communicate with the Cosmetic Counter Manager regarding stock needs, customer preferences, and special events Participate and utilize store and vendor training to elevate product knowledge and application techniques Ensure that all merchandise, testers, hygiene standards and demonstration stations are maintained and set to company standards Ensure merchandising and operational standards are upheld and in compliance with Macys Impulse Beauty expectations Attend and actively participate in vendor meetings, seminars, schools, and other product knowledge and business- driving opportunities Perform other customer facing duties as needed Regular, dependable attendance and punctuality Qualifications: Education/Experience Prior Cosmetics sales related experience and/or training Proven experience in the development and utilization of a client base Language Skills Ability to effectively communicate and present information to customers, peers and all levels of management Demonstrate an energetic and positive attitude, strong communication and interpersonal skills. Mathematical Skills Basic math functions such as addition, subtraction, multiplication, and division. Able to use a calculator. Reasoning Ability Ability to meet or exceed sales, customer service, and loyalty program standards Goal-driven, with an ability to multi-task Must be able to work independently with minimal supervision. Present a professional image consistent with Macy's brand values. Physical Demands May occasionally be required to stoop, kneel, crouch, and climb ladders. May have to reach above eye level Position involves constant moving and standing. Involves standing for at least two consecutive hours. Involves lifting at least 30 lbs. Other skills Embraces change in technology - Tech savvy, mobile and new media awareness Enthusiastic, friendly, positive energy Exceptional ability to develop relationships solves problems, use good judgment and influence customers/co-workers. Proven ability to set and achieve goals Must enjoy working with people in a team environment Work Hours Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs. This job description is not all inclusive. In addition, Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
May 24, 2019
Full time
Job Overview: We are currently seeking dynamic, highly-motivated Beauty Artist and Sales Advisor who has a passion for the artistry of cosmetics and the motivation to drive sales in the newest, fast paced, open-sell environment with niche beauty brands. As a Macy's IMPULSE Beauty Artist and Sales Advisor, you will use your artistry, skills of superior product knowledge and passion for make-up and skin care to work in one of our most vibrant and exciting departments. As a Macy's IMPULSE Beauty Artist and Sales Advisor, you will assist customers with the cosmetics artistry through a one-on-one customer relationship demonstrating expertise and passion for some of the most vibrant Cosmetics lines today such as Benefit, Tarte, Smashbox, Bare Escentuals and Urban Decay. Through client development, you will build lasting customer relationships and help you to achieve personal and team selling and productivity goals. Perform other duties as assigned. Macy's uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy's may offer additional shifts to our associates, which they may pick up using the self-scheduling tool. Details on Macy's schedule options are available during the interview process. Essential Functions: Meet and make a connection with customers; initiate service consultations by asking open-ended questions to learn the customers' preferences and buying/service needs Take initiative to present and sell merchandise in a professional and proficient manner through artistry, product demonstration focusing on the features and benefits of the product line Inspire the customer to buy, celebrate the purchase, and create a lasting positive impression of you, Macy's, and the purchase Drive sales by consistently traffic stopping and demonstrating exceptional Selling Skills, ensuring the customer is always the priority Develop new business and expand client base through customer "word of mouth" fostered by a positive shopping experience Communicate with Counter Manager and Sales Manager on ways to help drive the business Demonstrate commitment and ability to build customer relationships and loyalty through personal interaction and maintenance of a client file. Communicate with the Cosmetic Counter Manager regarding stock needs, customer preferences, and special events Participate and utilize store and vendor training to elevate product knowledge and application techniques Ensure that all merchandise, testers, hygiene standards and demonstration stations are maintained and set to company standards Ensure merchandising and operational standards are upheld and in compliance with Macys Impulse Beauty expectations Attend and actively participate in vendor meetings, seminars, schools, and other product knowledge and business- driving opportunities Perform other customer facing duties as needed Regular, dependable attendance and punctuality Qualifications: Education/Experience Prior Cosmetics sales related experience and/or training Proven experience in the development and utilization of a client base Language Skills Ability to effectively communicate and present information to customers, peers and all levels of management Demonstrate an energetic and positive attitude, strong communication and interpersonal skills. Mathematical Skills Basic math functions such as addition, subtraction, multiplication, and division. Able to use a calculator. Reasoning Ability Ability to meet or exceed sales, customer service, and loyalty program standards Goal-driven, with an ability to multi-task Must be able to work independently with minimal supervision. Present a professional image consistent with Macy's brand values. Physical Demands May occasionally be required to stoop, kneel, crouch, and climb ladders. May have to reach above eye level Position involves constant moving and standing. Involves standing for at least two consecutive hours. Involves lifting at least 30 lbs. Other skills Embraces change in technology - Tech savvy, mobile and new media awareness Enthusiastic, friendly, positive energy Exceptional ability to develop relationships solves problems, use good judgment and influence customers/co-workers. Proven ability to set and achieve goals Must enjoy working with people in a team environment Work Hours Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs. This job description is not all inclusive. In addition, Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
Job Overview: The Women's Shoes Consultant is responsible for providing an exceptional shopping experience by demonstrating superior product knowledge to our Women's Shoes clients and handles all service experiences with the appropriate level of speed and efficiency. The Consultant will make our clients the top priority upon arrival, throughout their visit, and, ultimately, their departure. The Consultant will use all selling and informational tools available, and introduce self-service learnings where necessary, to enhance our client's selection environment and make Macy's a Women's Shoes destination of choice. Macy's uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy's may offer additional shifts to our associates, which they may pick up using the self-scheduling tool. Details on Macy's schedule options are available during the interview process. Essential Functions: • Provide an exceptional customer experience by ensuring the customer is always the priority. • Determine customer needs based on personal features and other customer preference related factors. • Demonstrate knowledge of store products and services to build sales and minimize returns, including Macy's Loyalty Programs. • Suggest additional merchandise to compliment customer selection • Develop product knowledge by reading current vendor tags and pamphlets and attending training classes in order to communicate it to the customer. • Be proficient in POS and MPOS systems including Search and Send, My Client and existing tablet apps. • Develop a clientele base with the ultimate goal of customers shopping only at Macy's Women's Shoes. • Proactive in assisting customers who are using devices to shop and compare, whether Macy's devices or their own. • Assist customers in all aspects of service fulfillment (i.e. BOPS) with speed and efficiency. • Acknowledge customers In a friendly and helpful manner and greet when they enter department. • Handle returns courteously and professionally; suggest new merchandise so the customer doesn't leave the store empty handed. • Offer to call other locations if merchandise is unavailable within store. • Offer to put purchase on customer's Macy's charge account toward the end of the shopping experience. • Reinforce customer's selection and package merchandise with care. • Responsible for achieving sales goals and loyalty goals. • Be aware of current promotional events and sales. • Maintain good housekeeping and department recovery standards. • Adhere to Asset Protection and inventory control and compliance procedures. • Regular, dependable attendance & punctuality. Qualifications: Education/Experience: • No specific educational accomplishment is required. • Previous selling experience and product knowledge in Women's Shoes preferred, but not required. Communication Skills: • Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. • Ability to effectively communicate with customers, peers, and management. • Able to communicate on the telephone with proper etiquette. Mathematical Skills: • Basic math functions such as addition, subtraction, multiplication, and division. • Able to use a calculator. • Must be able to calculate percentages and ratios. • Must be able to make change using American monetary units. Reasoning Ability: • Ability to work as part of a team, or independently with minimal supervision. Physical Demands: • This position involves constant moving, talking, hearing, reaching, standing for at least two consecutive hours, • Involves lifting at least 30 lbs. • May occasionally involve stooping, kneeling, crouching, and climbing ladders. • Vision abilities include close vision, color vision, depth perception, and ability to adjust focus. Other Skills: • Must enjoy meeting and interacting with customers. • Possess strong sense of urgency and a thirst for learning. Work Hours: • Ability to work a flexible schedule, including mornings, evenings, and weekends, and busy events such as the day after Thanksgiving, special Big Event days, and the day after Christmas, based on department and store/company needs. This job description is not all inclusive. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
May 24, 2019
Full time
Job Overview: The Women's Shoes Consultant is responsible for providing an exceptional shopping experience by demonstrating superior product knowledge to our Women's Shoes clients and handles all service experiences with the appropriate level of speed and efficiency. The Consultant will make our clients the top priority upon arrival, throughout their visit, and, ultimately, their departure. The Consultant will use all selling and informational tools available, and introduce self-service learnings where necessary, to enhance our client's selection environment and make Macy's a Women's Shoes destination of choice. Macy's uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy's may offer additional shifts to our associates, which they may pick up using the self-scheduling tool. Details on Macy's schedule options are available during the interview process. Essential Functions: • Provide an exceptional customer experience by ensuring the customer is always the priority. • Determine customer needs based on personal features and other customer preference related factors. • Demonstrate knowledge of store products and services to build sales and minimize returns, including Macy's Loyalty Programs. • Suggest additional merchandise to compliment customer selection • Develop product knowledge by reading current vendor tags and pamphlets and attending training classes in order to communicate it to the customer. • Be proficient in POS and MPOS systems including Search and Send, My Client and existing tablet apps. • Develop a clientele base with the ultimate goal of customers shopping only at Macy's Women's Shoes. • Proactive in assisting customers who are using devices to shop and compare, whether Macy's devices or their own. • Assist customers in all aspects of service fulfillment (i.e. BOPS) with speed and efficiency. • Acknowledge customers In a friendly and helpful manner and greet when they enter department. • Handle returns courteously and professionally; suggest new merchandise so the customer doesn't leave the store empty handed. • Offer to call other locations if merchandise is unavailable within store. • Offer to put purchase on customer's Macy's charge account toward the end of the shopping experience. • Reinforce customer's selection and package merchandise with care. • Responsible for achieving sales goals and loyalty goals. • Be aware of current promotional events and sales. • Maintain good housekeeping and department recovery standards. • Adhere to Asset Protection and inventory control and compliance procedures. • Regular, dependable attendance & punctuality. Qualifications: Education/Experience: • No specific educational accomplishment is required. • Previous selling experience and product knowledge in Women's Shoes preferred, but not required. Communication Skills: • Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. • Ability to effectively communicate with customers, peers, and management. • Able to communicate on the telephone with proper etiquette. Mathematical Skills: • Basic math functions such as addition, subtraction, multiplication, and division. • Able to use a calculator. • Must be able to calculate percentages and ratios. • Must be able to make change using American monetary units. Reasoning Ability: • Ability to work as part of a team, or independently with minimal supervision. Physical Demands: • This position involves constant moving, talking, hearing, reaching, standing for at least two consecutive hours, • Involves lifting at least 30 lbs. • May occasionally involve stooping, kneeling, crouching, and climbing ladders. • Vision abilities include close vision, color vision, depth perception, and ability to adjust focus. Other Skills: • Must enjoy meeting and interacting with customers. • Possess strong sense of urgency and a thirst for learning. Work Hours: • Ability to work a flexible schedule, including mornings, evenings, and weekends, and busy events such as the day after Thanksgiving, special Big Event days, and the day after Christmas, based on department and store/company needs. This job description is not all inclusive. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
