Job Description
Job Description
The Driver/Installation Specialist independently delivers and installs consumer appliances in residential homes, commercial facilities, and construction sites. This field-based role supports successful service completion through safe driving, professional equipment setup, and accurate digital documentation.
Responsibilities
Driving and Vehicle Responsibilities
- Vehicle Operation and Inspection: Operating a box truck (often 26 ft) for local, multi-stop routes. Performing pre- and post-trip inspections to ensure the vehicle is in good working order and reporting any mechanical issues or safety hazards.
- Safe Loading and Securing: Loading appliances onto the truck and ensuring the load is secure and within Department of Transportation (DOT) regulations (if applicable) to prevent damage during transit.
- Route and Documentation: Following a predetermined delivery schedule, using mobile devices or navigation apps to confirm deliveries, and maintaining accurate records (like logs or delivery status).
Installation and Technical Responsibilities
- Appliance Handling and Installation: Safely moving heavy appliances (washers, dryers, refrigerators, ranges, etc.) using equipment like dollies and lifting straps. Installing them according to manufacturer specifications and local codes.
- Basic Connections: Connecting basic water lines, valves, and electrical components. For some roles, this includes installing ancillary technology like card readers on laundry equipment.
- Quality Control and Testing: Performing quality checks to ensure the appliance is functioning properly after installation and testing it before leaving the customer's home.
- Customer Education: Instructing customers on how to safely and effectively operate the newly installed equipment.
Customer Service and General Duties
As the face of the company in the customer's home, professionalism is key.
- Customer Interaction: Delivering exceptional service, answering questions, addressing concerns, and resolving complaints during the delivery and installation process.
- Equipment Maintenance: Maintaining the cleanliness and safety of the delivery vehicle and installation tools/equipment.
- Record Keeping: Accurately documenting the delivery and installation process for record-keeping purposes.
Physical and Other Requirements (Please read this carefully)
This is an active job that requires physical capability and flexibility.
- Physical Stamina: The role involves some heavy lifting, bending, kneeling, and climbing stairs. You must be able to lift and move heavy appliances (sometimes up to 50 pounds or more with assistance).
- Licensing: A valid driver's license in good standing with a clean driving record is typically required.
Required Qualifications
- Must Have at Least 1 year of experience in equipment delivery and installation.
- Valid and Clean driver’s license.
- Experience Driving a Box Truck (26ft Max)
Preferred Qualifications
- High school diploma or equivalent.
- Defensive driving experience or training.
- Equipment installation experience.
- Strong time-management skills.
\nCompany Description
Kantu-Miamen Logistics Corp is a rapidly growing logistics company based in the Twin Cities area. As we continue to expand, we are seeking highly motivated individuals who are eager to grow alongside the company and build a long-term career with us.
Company Description
Kantu-Miamen Logistics Corp is a rapidly growing logistics company based in the Twin Cities area. As we continue to expand, we are seeking highly motivated individuals who are eager to grow alongside the company and build a long-term career with us.
