Support Coordinator

Our Support Coordinators (case managers) who serve the OIDDS (Office of Intellectual and Developmental Disability Supports formerly OCDD (Office of Citizens with Developmental Disabilities) population serve a caseload of about 35-45 participants. These participants live in their homes and communities and receive support (which can be physical, medical, educational, or vocational) to assist them in remaining in their desired settings. The primary role of the Support Coordinator is to plan, organize, implement, and monitor the in-home and community-based services and support the participant receives.

All new hires complete an initial training program of about 6 weeks. During this time, you will learn how to plan, schedule, and coordinate services to meet our participants' needs. Learning about the OCDD service system and requirements, making monthly calls, quarterly visits, and annual CPOCs (Comprehensive Plan of Care) are all responsibilities our SCs have, along with maintaining any pertinent medical and health information for your assigned participants. Support Coordinators must be agile and responsive in their ability to meet the changing needs of participants and service provision requirements. Support Coordinators are also responsible for the support of participants throughout emergent situations and all public emergencies, including weather-related evacuations. While this position is a hybrid office and remote work, for the first 90 days you will be required to be in the office full time. This role requires providing support in a home and community-based setting, so you must have a reliable form of transportation to visit participants in their homes. Support Coordinators must be able to use web-based applications, such as the Google Workspace applications, and Microsoft Word programs.

A bachelor's degree in social or human services is required for this position. If you have a bachelor's degree in another field, you must have at least 16 hours of social or human services within your bachelor's degree. Successfully passing a background check and drug screening are required for this position.

Qualifications:

• A Bachelor's or Master's Degree in Social Work from a program accredited by the Council on Social Work Education AND two (2) years of paid post-degree experience in providing coordination services; or
• A Bachelor's or Master's Degree in Nursing (RN) currently licensed in Louisiana (one year of paid experience as a licensed RN will substitute for the degree) AND two (2) years of paid post degree experience in providing coordination services;
• A Bachelor's or Master's Degree in a Human Service related field (i.e. psychology, education, counseling, social services, sociology, philosophy, family and participant sciences, criminal justice, rehabilitation services, substance abuse treatment, gerontology, and vocational rehabilitation) AND two (2) years of paid post degree experience in providing support coordination services;
• A Bachelor's Degree in Liberal Arts or General Studies with a concentration of at least 16 hours in one of the following fields (i.e. psychology, education, counseling, social services, sociology, philosophy, family and participant sciences, criminal justice, rehabilitation services, substance abuse treatment, gerontology, and or vocational rehabilitation) AND two (2) years of paid post degree experience providing support coordination services.
• Reliable transportation so that you may make visits to the field to conduct participant visits. These visits are generally held in the home of the participant. You may anticipate about 50% or more of your time will be in the field on home visits.
• The employee must be able to operate a computer and use web-based applications.
• Easterseals Louisiana is a Drug-Free Workplace, pre-employment and random drug tests will be administered.
• Will be required to pass Easterseals Louisiana's background check and driver's license check
• Those who do not choose to be vaccinated and provide proof of vaccination, will be required to follow agency protocols.
• It is important to support coordination that employees understand that, barring accommodation, their commitment to our participant, and the waiver program group includes participation in office schedules and good attendance.

Salary:$33,500-35,000

Easterseals makes hiring and employment decisions without regard to age, the color of skin, disability, gender expression and identity, genetic predisposition, marital status, national origin, race, ethnicity, religion, sex, sexual orientation, veteran's status, status as a victim of domestic violence, and all other protected groups and classes under Federal and State Laws and executive orders.