Western US Strategic Account Manager

The opportunity 

This is a build role. TSI already has customers in California, Washington, Arizona, and Hawaii. The other five Western states have none yet. You will own the territory end to end: grow the accounts we have and win agencies that do not work with TSI yet. 

What you will do 

• Own the full sales cycle, from first contact through signed contract and handoff to onboarding. 

• Find and pursue transit agencies that do not yet work with TSI, and build relationships before a Request for Proposal is released. 

• Track fleet replacement cycles and Requests for Proposal across the territory, and coordinate proposal responses with our internal team. 

• Grow existing Western accounts through fleet expansions, upgrades, and added software and services. 

• Run product demonstrations and site visits, and explain the hardware and software to technical and non-technical buyers. 

• Represent TSI at industry events, including American Public Transportation Association events and regional transit meetings. 

• Keep an accurate pipeline and forecast in our Customer Relationship Management system. 

What success looks like in the first year 

• A qualified, growing pipeline of Western agencies. 

• New customers won where TSI has none today. 

• Requests for Proposal identified early and answered on time. 

• Pilots installed and converted to full fleet deployments. 

What you bring 

Required 

• Several years of business to business sales experience, with a record of finding and closing new business. 

• Experience selling to the public sector, including government procurement and Request for Proposal processes. 

• The technical ability to learn and present a combined hardware and software system: cameras, recorders, and video management software. 

• Willingness to travel across the Western United States, roughly 40 to 60 percent of the time. 

• Based on the West Coast, with a valid driver’s license. 

• Clear written and verbal communication, and consistent use of a Customer Relationship Management system. 

Preferred 

• Experience selling to public transit agencies, or to state and local government. 

• Background in onboard video, physical security, fleet technology, or telematics. 

• Knowledge of federally funded procurement, including Federal Transit Administration funding and Buy America requirements. 

• Existing relationships with Western transit agencies.