Police Records Clerk I (Police Records Specialist)

Come Work for the City That Works for You.

City of Columbia, Missouri

Full-Time | Starting at $17.98 per Hour + Outstanding Benefits | Columbia Police Department

Posting Number: 4272P

Department: Police

Division: Support Services

Job Code: 01001

FLSA Status: Non-Exempt

Union Affiliation: CPCA

Pay Grade: 104

Openings: 3 Positions Available

Application Deadline: August 28, 2026

Build a Career Supporting Public Safety

The Columbia Police Department is looking for organized, customer-focused professionals to join our Support Services team as Police Records Clerks.

This position plays an essential role in helping officers, investigators, and the public by managing critical records, supporting emergency communications, maintaining confidential information, and providing outstanding customer service.

If you enjoy working in a professional office environment, solving problems, helping people, and being part of a team that supports public safety, this is an excellent opportunity to begin or continue a rewarding career with the City of Columbia.

Why Join the City of Columbia?

Starting pay of $17.98 per hour

Outstanding employee benefits including:

Medical, dental, and vision insurance

Missouri public retirement benefits

Paid vacation, holidays, and sick leave

Life insurance options

Employee Assistance Program

Professional development and training

Stable full-time municipal employment

Career advancement opportunities throughout City government

Opportunity to support one of Missouri's premier law enforcement agencies

What You'll Do

Serve as the first point of contact for visitors to the Police Department

Provide professional customer service in person, by telephone, and in writing

Receive and process non-emergency requests for police services

Enter information into the Computer-Aided Dispatch (CAD) system

Maintain accurate police records and confidential information

Process police reports, citations, warrants, and other official documents

Assist police officers and investigators by researching records and providing information through the Records Management System (RMS)

Conduct warrant, criminal history, and driver's license inquiries

Prepare reports and maintain detailed documentation

Support daily administrative operations within the Police Department

Help ensure the accuracy, integrity, and security of public safety records

Minimum Qualifications

High school diploma or equivalent

One to three years of experience in administrative support, records management, customer service, office administration, or a related field

Required License & Certification

Valid driver's license

Missouri Uniform Law Enforcement System (MULES) certification within six months of hire

The Ideal Candidate

Has exceptional attention to detail

Enjoys helping customers and solving problems

Maintains professionalism in confidential situations

Communicates effectively both verbally and in writing

Works well independently and as part of a team

Is comfortable using multiple computer systems and software applications

Can manage multiple priorities while maintaining accuracy

Values integrity, professionalism, and public service

Schedule

The Columbia Police Department provides public safety services 24 hours a day, seven days a week.

Employees work a full-time 40-hour schedule and may be assigned to days, evenings, overnight shifts, weekends, or holidays based on operational needs. Specific schedules will be discussed during the interview process.

Why This Position Matters

Police Records Clerks are the backbone of the Police Department's administrative operations.

Every report processed, every record maintained, and every citizen assisted helps officers stay focused on protecting the community while ensuring accurate and efficient public safety services.

This is an excellent opportunity for candidates interested in careers in criminal justice, law enforcement support, public administration, records management, or municipal government.

Apply Today

If you're looking for a stable career with excellent benefits, opportunities for advancement, and meaningful work supporting public safety, we encourage you to apply.

Applications will be accepted through August 28, 2026.

Applicants must successfully complete a comprehensive law enforcement background investigation before employment.

Individuals needing accommodation to apply may call 573-874-2489 or TTY 711 (Missouri Relay).

The City of Columbia is a merit-based, affirmative action, equal opportunity employer and participates in the federal E-Verify work authorization program. Pre-employment drug testing is required.

Salary/Compensation: $17.98 per hour