Internal Sales and Project Manager

Join our showroom team as an Inside Sales Representative at Custom Countertop. This position focuses on assisting customers who visit or call us to choose countertops that fit their budget, timeline, and design goals. You will act as a trusted advisor to homeowners, contractors, and designers—helping them compare materials, explain fabrication and installation timelines, and move projects smoothly from inquiry to completion. There is no cold calling; our leads are primarily walk-ins and inbound phone inquiries, allowing you to concentrate on customer service and closing quality sales.

Responsibilities:

• Welcome customers, assess project needs, and provide product recommendations tailored to their style and budget
• Prepare estimates, update project details, and manage each sale through to installation
• Maintain strong communication with fabrication and installation teams to ensure timely delivery
• Address and resolve customer concerns and ensure a positive experience throughout the project lifecycle
• Develop sales materials and visual aids to help customers understand product differences and benefits

Qualifications:

• Experience in sales, customer-facing roles, or related fields; background in home improvement or building products is a plus
• Comfortable using CRM software to log contacts, follow-up tasks, and project statuses
• Strong communicator with an ability to build rapport quickly and professionally
• Negotiation skills and a focus on finding win-win solutions for customers and the company
• Organized, deadline-driven, and attentive to project details

To apply, please visit our showroom and submit your application in person at:

Custom Countertop Inc
4905 N 56th St
Lincoln, NE 68504