Benefits and Leaves Analyst

The City of Eugene’s Employee Resource Center (ERC) is seeking a knowledgeable and service-driven Benefits and Leaves Analyst to support complex leave administration and provide analytical expertise across the organization. This position plays a key role in administering benefits and leaves programs for multiple departments, including Eugene Springfield Fire, Central Services, Planning and Development, the Eugene Police Department, and Library, Recreation, and Cultural Services.

As a Benefits and Leaves Analyst, you will contribute to the City’s Benefit and Wellbeing program through day-to-day leave administration, collaboration with third-party administrators, policy and process analysis, and preparation of cost and risk materials for collective bargaining. You will also support contract and policy administration, complete regulatory filings, and help resolve benefits and leaves related issues.

The ideal candidate brings experience in employee benefits or leaves administration, excels at providing empathetic, high-quality customer service, and thrives in a fast-paced, regulatory environment. If you are committed to employee wellbeing and enjoy working collaboratively to support a diverse public service workforce, we encourage you to apply.

Job Duties

• Provide overarching leaves and absence program management including FMLA, OFLA, Paid Family and Medical Leave (PFML), and long-term disability, and liaison with vendors and Third-Party Administrators;
• Ensure full and timely resolution of escalated issues in leave program area, including claims, process, and communication issues;
• Support the City’s culture of innovation and continuous improvement by collaborating with other ERC team members and City partners to create more efficient and better outcomes for our diverse community;
• Assist with contract and policy management, program agreements, and Requests for Proposals;
• Update and develop policies, handbooks, forms, employee and supervisor communication and deliver training. Assist with website maintenance;
• Research, interpret, and apply complex Federal, State, and local laws and regulations, City policies, union contracts, related to employee benefits and insurance policies. Assist with monitoring program area activities for compliance;
• Collect, collate, and interpret data. Provide research, reports, cost estimates and summary documents for committees and bargaining teams;
• Create, manipulate, and maintain advanced Excel spreadsheets with complex formulas and calculations. Develop and perform audits related to employee benefit and leave programs;
• Act as a technical resource for the public, employees, and retirees on employee benefits and leaves by providing information, advice, and direction, interpreting contracts, policies, rules, and regulations. Investigate, research, and resolve employee benefits and leaves issues;
• May schedule, oversee the work activities of, and provide training to other support staff or temporary clerical employees and/or volunteers.

• Performs related and other duties as assigned.

Qualifications

Education: Equivalent to a bachelor's degree from an accredited college or university with major coursework in business administration, human resources, public administration, communications, or a related field.

Experience: Two (2) years of professional experience in benefits, leaves administration, health insurance administration, or a related field. Six (6) months of supervisor experience is preferred. 

Visit the City of Eugene’s job site for complete job details and to apply: Benefits and Leaves Analyst

Salary/Compensation: $87,443 - $113,651 per year