Accounts Receivable Collections Specialist

Accounts Receivable & Collections Specialist

Door Equipment Company | Full-Time

About Door Equipment Company

Door Equipment Company is a family-owned business with over 50 years of experience providing commercial door installation, maintenance, and repair services. Serving customers throughout Kentucky and Southern Indiana, we take pride in delivering dependable service, technical expertise, and reliable entrance solutions.

We are looking for an organized, detail-oriented Accounts Receivable & Collections Specialist to join our team. This position will primarily focus on managing outstanding customer balances, conducting collection follow-ups, and maintaining accurate accounts receivable records. The ideal candidate is comfortable communicating with customers about past-due payments, takes initiative with follow-ups, and understands the importance of keeping receivables current.

Key Responsibilities

Collections & Accounts Receivable (Primary Focus)

• Proactively contact customers regarding past-due invoices and outstanding account balances.
• Conduct consistent follow-ups to secure payments and establish payment timelines.
• Communicate professionally with customers to resolve payment delays, billing questions, and account discrepancies.
• Monitor accounts receivable aging and prioritize collection efforts based on outstanding balances and payment status.
• Maintain accurate records of collection activity, customer communications, and payment commitments.
• Work with internal team members and leadership to resolve account issues and improve collection results.

Billing

• Prepare and distribute customer invoices accurately and in a timely manner.
• Review billing information and assist with resolving invoice discrepancies.

Additional Support

• Provide occasional administrative assistance to the service department including answering and entering service calls as needed.

Qualifications

• Previous experience in accounts receivable, collections, or billing preferred.
• Comfortable making collection calls and following up on outstanding payments.
• Strong communication and customer service skills.
• Excellent organization, attention to detail, and follow-through.
• Ability to manage multiple accounts and prioritize daily responsibilities.
• Basic computer skills and experience with accounting or billing software preferred.

Compensation & Benefits

• Pay: $20–$30 per hour, depending on experience and qualifications.
• Schedule: Full-time.
• Work Arrangement: In office M-F 8am - 5pm.

Benefits Include:

• Health insurance with FSA or HSA options
• Dental and vision insurance
• Company-paid life insurance up to $25,000
• Paid vacation and time off
• Simple IRA with 3% company match

Job Type: Full-time

What We Do -- We sell, install and service automatic doors for pedestrian entrances located in commercial and industrial businesses throughout Kentucky and Indiana. Our representative customers include -- hotels, hospitals, government buildings, schools, industrial warehouses, commercial businesses, pharmaceutical companies, manufacturing plants, retail establishments, and many others. We are a distributor of Besam Automated Entrance Systems (link), one of the most respected and reliable manufacturers of automated door solutions in the world, but can offer a wide range of other products to fit our customers specific needs.