Customer Service Representative|Data Entry | $19/hr | Remote Potential

Urgently Hiring in Harrisburg, PA | $19/Hour | Full-Time | Paid Training

Are you a fast, accurate typist who can handle customer calls while navigating multiple computer systems?

Abel Personnel is actively interviewing Customer Service Representatives with strong data entry and computer skills for upcoming training classes in Harrisburg, PA.

This is a full-time, high-volume call center position that combines customer service, account processing, and detailed data entry. We're looking for candidates who can work efficiently, maintain accuracy, and stay focused in a structured, production-driven environment.

Position Details

• Pay: $19.00 per hour
• Job Type: Full-time
• Schedule: Monday–Friday
• Initial Shift: 9:30 AM–6:00 PM
• Location: Harrisburg, PA – onsite to start
• Training: Paid training provided
• Remote Potential: Based on performance and attendance
• Hiring Status: Actively interviewing for upcoming start dates

What You'll Do

In this role, you'll assist customers by phone while simultaneously researching, entering, reviewing, and updating account information.

Your responsibilities will include:

• Handle a high volume of inbound customer service calls
• Enter customer and account information quickly and accurately
• Review and verify information for account processing
• Navigate multiple computer applications while assisting customers
• Update customer records and document interactions in real time
• Assist with account inquiries, billing, payments, and account resolution
• Research discrepancies and identify appropriate next steps
• Maintain accuracy while managing a steady volume of work
• Follow established procedures for processing and documenting account activity
• Meet daily productivity, quality, and accuracy expectations

What We're Looking For

This position requires more than great customer service. Strong computer, keyboarding, and data entry skills are essential.

Successful candidates should have:

• Previous customer service experience; call center experience strongly preferred
• Strong data entry skills with an emphasis on both speed and accuracy
• Ability to type and enter information while actively speaking with customers
• Strong attention to detail
• Confidence navigating multiple computer systems and screens
• Ability to learn new software and processes
• Strong verbal communication and active listening skills
• Ability to stay organized while handling back-to-back calls and account activity
• Experience working toward productivity, quality, or accuracy standards
• Consistent and reliable work history
• Dependable attendance and punctuality

This Position May Be a Great Fit If You Have Experience In:

Call center customer service, account services, billing, payment processing, data entry, order processing, customer account maintenance, banking, insurance, healthcare customer service, collections, administrative processing, or other high-volume customer support environments.

Work Environment

This is a structured, metrics-driven call center environment where accuracy, productivity, attendance, and customer service are equally important.

The position is primarily seated and computer-based and requires sustained attention while working between telephone calls and multiple computer applications throughout the workday.

Remote Work Potential

This position begins onsite in Harrisburg, PA.

Employees who successfully complete training and consistently meet established attendance, productivity, quality, and performance expectations may become eligible for a transition to remote/work-from-home status.

Candidates should be prepared to work onsite as required.

Why Consider This Opportunity?

• $19.00/hour
• Consistent full-time schedule
• Monday–Friday workweek
• Paid training
• Multiple openings
• Upcoming start dates
• Opportunity to build valuable call center and account-processing experience
• Potential transition to remote work
• Medical, dental, and vision insurance
• Life insurance
• Paid Time Off (PTO)
• Stable, long-term employment opportunity

Apply Today – Interviews Are Underway

We are actively reviewing applications and scheduling interviews now for upcoming training classes.

If you have strong data entry skills, enjoy helping customers, and can maintain speed and accuracy in a busy call center environment, apply today for immediate consideration.

Qualified applicants will be contacted regarding the next steps in the interview and onboarding process.

Abel Personnel is an Equal Opportunity Employer.

A trusted family-owned company since 1969, we are one of Central Pennsylvania's oldest and most respected recruitment firms. Based in Harrisburg, we offer flexible staffing, placement, and recruitment services across diverse industries. Our personalized approach ensures the best match for both clients and candidates.

Working with our staffing firm means you’ll enjoy several benefits: our services are completely free for candidates, and you gain access to exclusive opportunities that may not be publicly advertised. Our experienced recruiters work directly with hiring managers, ensuring your qualifications are seen by decision-makers. We also provide personalized resume recommendations, helping you stand out and showcase your skills effectively. From interview preparation to offer negotiations, we guide you through every step of the hiring process, saving you time and effort.

We are proud to be an equal opportunity employer, committed to providing fair and inclusive employment opportunities for all. This policy covers every aspect of employment, from recruitment and hiring to training and advancement, ensuring a workplace that values diversity and equity. Let us help you find your next great opportunity—start your journey with us today!