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Client Experience Coordinator

Job Description

Job Description

Job Description

The Client Experience Coordinator plays a pivotal role in fostering positive relationships with clients by managing communications, scheduling appointments, and ensuring customer satisfaction. This role requires a detail-oriented and proactive individual who can coordinate events, resolve issues efficiently, and maintain accurate client records.

Responsibilities

  • Manage client communication through various channels
  • Schedule and confirm appointments efficiently
  • Collect and analyze client feedback to improve services
  • Resolve client issues promptly and effectively
  • Perform accurate data entry and maintain client records
  • Provide responsive customer support
  • Coordinate client-focused events and activities
  • Build and maintain strong client relationships

 

Required Qualifications

  • Proficiency with CRM software
  • Skilled in Microsoft Office Suite
  • Strong communication skills
  • Effective time management abilities
  • Excellent problem-solving skills
  • Highly organized and detail-oriented
  • Customer service expertise
  • Comfortable handling phone calls professionally

 

Preferred Qualifications

  • One or more years of experience in client services
  • High school diploma or equivalent
Company Description
Aspire Trim Clinic is a family‐built wellness company where people come to transform their lives — and our team gets to be part of that transformation every single day. We’re a small, fast‐growing practice that blends the latest wellness technology with personalized nutrition and fitness coaching to help clients reach goals they’ve struggled with for years.

What makes us different is simple: we actually listen. We don’t rush people through appointments or treat them like paperwork. We take the time to understand their story, their habits, and their hopes — and we celebrate every win with them. When you work here, you become part of that journey.

We also invest deeply in our own people. You’ll get hands‐on training, support, and opportunities to grow into new roles as the clinic expands. Whether you’re interested in wellness coaching, technology‐assisted treatments, client experience, or community engagement, we help you build real skills that matter.

Aspire Trim Clinic is a place where you’re valued, trusted, and encouraged to grow — all while helping others feel healthier, stronger, and more confident. If you want to be part of a team that leads with heart, embraces innovation, and shows up for the community, this is the place to build your future.

Company Description

Our journey started like so many others; Living a busy life working multiple jobs trying to get by and thrive, but finding little time to take care of our well being. We found ourselves eating unhealthy and not incorporating basic needed minerals and vitamins in our Standard American Diet. Through years of being unhappy with how we felt and looked, we decided to make a change. Making a change for us meant taking a big leap and immersing ourselves in a healthier lifestyle all the way to how we provide for our family. We believe in the importance of this journey so much, we left the corporate worlds we had known for 25+ years and in 2024 started Aspire Trim Clinic with the mission to help people achieve health goals. We aspire to educate, facilitate, support, and empower in a judgement free concierge care style system for weight loss journeys and maintenance plans. We've partnered with Dr. Timothy York, a Board Certified Primary Care Physician with 24 years of experience. His dedication is evidenced by positions in rural medicine to Departmental Chair at a leading Osteopathic Medical University. He takes great pride in helping his patients reach their full potential through education and lifestyle modification. We approach everybody with the following tenets: 1) The body is a unit of mind, body, and spirit 2) The body is capable of self-regulation, self healing, and health maintenance 3) Structure and function are reciprocally interrelated 4). Rational treatment is based upon an understanding of the basic principles of body unity, self regulation, and the inter-relationship of structure and function.