Client Services Coordinator - Human Services ($20/hr)

Client Services Coordinator – Human Services ($20/hr)

Location: Harrisburg, PA (Onsite with Limited Community Travel)
Pay Rate: $20.00 per hour
Schedule: Full-Time | Monday–Friday | Day Shift
Position Type: Temporary -6 months (Potential to Hire)
Mileage Reimbursement: Federal Mileage Rate

Position Overview

Abel Personnel is seeking a Client Services Coordinator to provide administrative and program support to a structured human services program serving adults in the Harrisburg area. This role blends office-based coordination, phone communication, documentation, and light community outreach within clearly defined procedures and guidelines.

This position is well-suited for candidates with experience in administrative support, healthcare offices, community programs, member services, or human services coordination who enjoy working with people, managing information, and supporting service delivery.

Training is provided, and work is performed within an established program framework.

Primary Responsibilities

• Provide administrative and coordination support to a care management program
• Answer and place phone calls related to intakes, follow-ups, and service coordination
• Gather and document information from clients and individuals involved in service plans
• Assist with reviewing and updating Care Plans under established procedures
• Enter, update, and maintain client records in a computerized information system
• Coordinate information between internal staff and community service providers
• Schedule and prepare documentation related to client services and visits
• Conduct limited community visits (approximately 1–2 times per week) to meet with clients and review information (mileage reimbursed)
• Ask follow-up questions as needed and adjust conversations based on responses received
• Maintain confidentiality and follow agency documentation standards

Who This Role Is a Great Fit For

This position is ideal for candidates with experience as a:

• Administrative Assistant or Program Assistant (healthcare or human services)
• Community Health Worker
• Client Services Representative
• Intake Coordinator
• Member Outreach Specialist
• Case Aide or Case Support staff
• Medical Office or Behavioral Health Administrative professional

You do not need to be licensed or hold a clinical credential.

Required Qualifications

• Bachelor’s degree in Human Services, Social Work, Sociology, Psychology, Gerontology, or a related field
  OR relevant administrative or program experience in a human services or healthcare setting
• Strong communication skills, both by phone and in person
• Comfortable documenting information accurately and working in computerized systems
• Ability to organize tasks, follow procedures, and manage multiple priorities
• Professional, respectful approach when interacting with clients and families
• Valid driver’s license and ability to travel locally as needed

Required Background Clearances

Candidates must be able to obtain and maintain prior to starting employment:

• Pennsylvania Child Abuse History Clearance
• FBI Criminal Background Check
• Pennsylvania State Police Criminal History Check

Work Environment

• Onsite office environment in Harrisburg
• Structured program with clear expectations and procedures
• Combination of desk work, phone communication, and limited field visits
• Interaction with individuals who may need guidance accessing services

Why Apply Through Abel Personnel

• $20.00/hour competitive pay
• Federal mileage reimbursement for approved travel
• Administrative-forward role with meaningful client interaction
• Opportunity to gain experience in human services and care coordination
• Support from a well-established, locally respected staffing firm

Apply Today

If you are an organized, people-focused professional seeking a role that blends administrative coordination with purposeful client support, we encourage you to apply through Abel Personnel.

Qualified candidates will be contacted regarding next steps.