Western Union, LLC
Denver, CO, USA
Service Delivery Manager (Western Union, LLC, Denver, CO) Establish production runs, ensuring appropriate job control language, run documentation, and data files are available. Create job set-ups and provide software configuration management for host and off host platforms in the realm of change deployment, change execution, job scheduling, release management, and release implementation. Perform problem identification, escalation and resolution. Design, code, benchmark test, and debug and document programs. Perform impact analysis to output data processing based on user and client requirements. Analyze documentation supporting changes in a complex production environment. Communicate status of operations to allow for immediate response to service disruptions. Facilitate preventive maintenance initiatives and Identify opportunities for resource optimization. Conduct and drive Yearly DR drill for all the risk and compliance applications. Maintain compliance applications availability...