My Doctor Urgent Care
Sapulpa, OK
Job Description Job Description Job Summary We are seeking a professional and organized Medical Office Receptionist to join our healthcare team. The ideal candidate will serve as the first point of contact for patients, providing excellent customer service while managing front desk operations in a fast-paced medical office environment. Key Responsibilities Greet patients and visitors in a courteous and professional manner Answer and direct incoming phone calls Schedule, confirm, and manage patient appointments Verify patient insurance information and collect co-pays Maintain accurate patient records and update information in electronic medical records (EMR) systems Check patients in and out efficiently Handle incoming and outgoing correspondence, including emails, faxes, and mail Assist with billing inquiries and payment processing Ensure the reception and waiting areas remain clean and organized Follow HIPAA guidelines and maintain patient confidentiality...