AMERICAN HARTFORD GOLD
Protect Today. Preserve Tomorrow.
American Hartford Gold is the nation's largest privately held gold and silver dealer — and one of the most trusted names in alternative wealth preservation in the country.
Founded in Los Angeles, California, American Hartford Gold was built on a single powerful belief — that every American deserves access to the kind of wealth protection strategies that were once reserved only for the ultra-wealthy. Gold. Silver. Precious metals. Real, tangible assets that hold their value when paper assets do not.
Since our founding we have helped tens of thousands of clients across the country diversify their portfolios, protect their retirement savings, and navigate economic uncertainty with confidence. We have been recognized by Inc. 5000 as one of America's fastest-growing private companies — multiple years running. We have earned an A+ rating from the Better Business Bureau and a Trustpilot score that reflects the genuine satisfaction of the clients we serve.
But behind every rating, every award, and every milestone is a team of dedicated professionals who show up every day committed to doing right by the people who trust us with their financial futures.
That team is why we are here. And we are looking to add one more exceptional person to it.
OUR FIVE ORGANIZATIONAL CERTAINTIES
These are not talking points. They are the standards we hold ourselves to — every transaction, every client, every day.
I. Every Account Has a Story.
Behind every liquidation request, every confirmation call, and every transaction in our system is a real person who worked hard for what they have and is counting on us to handle it with care. At American Hartford Gold numbers are never just numbers. They represent someone's retirement, someone's security, someone's future. We never forget that — and we never let our team forget it either.
II. Precision Is Not Optional
In the precious metals industry accuracy is not a preference — it is a responsibility. A miscalculated payout, a missed documentation step, or an unverified account detail does not just create an operational problem. It creates a problem for a real person who trusted us. We hold ourselves to an uncompromising standard of precision because our clients deserve nothing less than exactness in everything we do.
III. Integrity Is the Only Currency That Never Loses Its Value
Gold holds its value because it is real. So does integrity. At American Hartford Gold we operate with complete transparency, unwavering honesty, and an ethical standard that does not bend under pressure or cut corners for convenience. Our clients trust us with their wealth. We honor that trust in every interaction — recorded or not, observed or not. Always.
IV. We Grow the People Who Grow the Company
American Hartford Gold did not become the nation's largest privately held precious metals dealer by accident. It happened because of people — exceptional, dedicated, growth-minded people who were invested in and who invested back. We mentor intentionally. We promote from within. We create career pathways that reward performance and recognize excellence. Your growth here is not a byproduct. It is a priority.
V. We Win as a Team or We Do Not Win at All
The best client outcomes — the smooth liquidations, the satisfied callers, the five-star reviews — are never the result of one person working in isolation. They are the result of a team that communicates openly, supports each other without hesitation, and brings their best every single day. Collaboration at American Hartford Gold is not a cultural initiative. It is simply how we operate.
THE OPPORTUNITY:
American Hartford Gold is seeking a sharp and reliable Trade Operations Associate to join our growing Operations Department. The firm will rely on you to guide clients through the liquidation process with accuracy, transparency, and the highest level of customer care.
Key Responsibilities:
· Manage multiple client liquidation requests simultaneously while maintaining accuracy and adherence to established timelines
· Demonstrate proficiency with internal CRM systems, order management platforms, and standard office software
· Communicate with clients in a clear, professional, and courteous manner consistent with company standards
· Verify client account holdings, documentation, and current market data to ensure the accuracy of each liquidation request
· Calculate liquidation payouts in accordance with prevailing spot pricing, product weight, and purity specifications
· Prepare and distribute daily operational reports to the Client Relations team
· Execute the complete liquidation confirmation process, including recorded verification calls, documentation collection, and coordination with third-parties
· Assist with confirmation calls and documentation processing for client transactions
· Coordinate secure shipping, insurance, and receipt confirmation for returned metals prior to payout finalization
· Ensure all liquidation activity is conducted in compliance with applicable company policies
· Maintain a high standard of client service, professionalism, and discretion throughout all interactions
Qualifications:
· Strong organizational skills with the ability to manage competing priorities under deadline pressure
· Excellent verbal and written communication skills
· Prior experience in precious metals, commodities, financial services, or a related industry strongly preferred
· Demonstrated commitment to accuracy, integrity, and client service excellence
WHY AMERICAN HARTFORD GOLD
You will do work that actually matters.
Every process, every confirmation, every call you conduct, every payout you calculate represents a real person's financial security. That is not a small thing. At American Hartford Gold you will feel the weight of that responsibility — and the fulfillment that comes from handling it exceptionally well.
You will be part of something proven.
We are not a startup finding our footing. We are the nation's largest privately held gold and silver dealer — an A+ BBB-rated, Inc. 5000 recognized, Trustpilot-celebrated company with a track record of delivering for our clients and our team.
You will grow here — intentionally.
We invest in our people. We promote from within. We create clear career pathways for professionals who perform. Your trajectory at American Hartford Gold is not left to chance — it is something we build together.
You will work alongside people who are as committed as you are.
Our team is collaborative, high-performing, and united by a genuine belief in what we do. When you join American Hartford Gold, you are not just joining a company — you are joining a mission. You will be compensated competitively. We recognize performance, reward excellence, and offer a compensation and benefits package that reflects the value our team members bring to the organization.
COMPENSATION & BENEFITS
· Base Salary: Competitive — DOE
· Performance Incentives
· Health Benefits: Medical | Dental | Vision
· Paid Time Off: Generous PTO policy + paid holidays
· Professional Development: Training and advancement opportunities
HOW TO APPLY
If you believe what we believe — that protecting someone's financial future is meaningful work that deserves to be done with precision, integrity, and genuine care — we want to hear from you.
We review every application personally. If you are the right fit — you will hear from us.
"Gold has preserved wealth for thousands of years. The people who help protect it should be just as reliable."
AMERICAN HARTFORD GOLD
Protect Today. Preserve Tomorrow.
Los Angeles, California
www.americanhartfordgold.com
American Hartford Gold is an Equal Opportunity Employer committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
AMERICAN HARTFORD GOLD
Protect Today. Preserve Tomorrow.
American Hartford Gold is the nation's largest privately held gold and silver dealer — and one of the most trusted names in alternative wealth preservation in the country.
Founded in Los Angeles, California, American Hartford Gold was built on a single powerful belief — that every American deserves access to the kind of wealth protection strategies that were once reserved only for the ultra-wealthy. Gold. Silver. Precious metals. Real, tangible assets that hold their value when paper assets do not.
Since our founding we have helped tens of thousands of clients across the country diversify their portfolios, protect their retirement savings, and navigate economic uncertainty with confidence. We have been recognized by Inc. 5000 as one of America's fastest-growing private companies — multiple years running. We have earned an A+ rating from the Better Business Bureau and a Trustpilot score that reflects the genuine satisfaction of the clients we serve.
But behind every rating, every award, and every milestone is a team of dedicated professionals who show up every day committed to doing right by the people who trust us with their financial futures.
