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ERP Data Analytics & Insights Analyst

Job Description

    • Location  451 Southlake Blvd, Richmond, VA, 23236, United States

    • Base Pay  $65,000.00 - $85,000.00 / Year

    • Job Category   Data Analyst, ERP

    • Employee Type  Full Time

    • Travel  10%

    • Minimum Experience  2 Years

    Contact information

    • Name  Carley E. Jack

    • Phone(804) 566-3641

    • Emailcarley.jack@superradiatorcoils.com

    Description

    Location: Richmond, VA | Mesa, AZ | Chaska, MN Reporting To: Manager, Corporate ERP Systems

    Salary Range: $65,000-$85,000

    Overview

    We are seeking a highly analytical and detail-oriented ERP Data Analytics & Insights Analyst to help drive better, faster decision-making across SRC.

    This role will strengthen our data management foundation, unlock value through automation and AI, and improve overall data quality. The analyst will be embedded within the ERP team while partnering cross-functionally across departments.

    Initially, the role will focus on balancing data cleanup and proactive data quality improvements (approximately 50/50).

    Requirements

    Key Responsibilities

    Provide guidance on data management best practices, data architecture, and process optimization to enhance overall data integrity

    Investigate data process & quality issues across individual, departmental, and end-to-end process levels in partnership with product managers, developers, and business analysts to determine root causes and implement sustainable solutions

    Partner with business analysts and training teams to ensure documentation, standard operating procedures, and training materials effectively address root cause issues

    Test, validate, and execute data corrections while maintaining high standards of accuracy, consistency, and auditability

    Audit and validate data following system migrations or updates to ensure integrity, completeness, and reliability

    Define and establish key performance indicators (KPIs) to measure and monitor data quality and confidence across people, processes, and systems

    Design, develop, and maintain dashboards and reports (e.g., ERP, Power BI) to track KPIs and enable data-driven decision-making

    Drive improvements in enterprise-wide data confidence and readiness to support advanced analytics and AI initiatives

    Additional Responsibilities

    Act as a strategic analytics partner to operations and technology teams, solving real-world business challenges

    Extract and query data from ERP systems and internal sources to answer key business questions

    Analyze performance trends (e.g., on-time delivery, scrap rates, order throughput, pricing performance)

    Communicate insights clearly to non-technical stakeholders through effective data storytelling

    Dedicate time (approximately 20%) to exploring emerging technologies, including AI and advanced analytics

    Proactively investigate ambiguous or undefined problem areas and recommend solutions

    Support and contribute to data governance frameworks, including standards, policies, and documentation

    Work onsite daily to collaborate closely with team members

    Travel as needed, up to 10% of their time

    Qualifications & Experience

    2+ years of experience in data analytics, business analytics, or a related field

    Bachelors degree (or equivalent experience) in a quantitative discipline (e.g., Business, Statistics, Engineering, Computer Science)

    Core Competencies

    Strong analytical thinking and problem-solving skills, with the ability to translate data into actionable insights

    Experience performing large-scale data analysis to support business decisions

    Ability to bridge technical and business perspectives to solve complex problems

    Strong attention to detail and commitment to data accuracy and quality

    Effective communicator who can explain complex data concepts to diverse audiences

    Comfortable working with real-world, imperfect data and asking clarifying questions when needed

    Self-starter with a proactive, seek to understand mindset

    Technical Skills

    Experience or willingness to build proficiency in:

    o SQL

    o Data visualization tools (Power BI, Tableau, or similar)

    Familiarity with ERP systems and enterprise data environments is strongly preferred

    Preferred Qualifications

    Experience in manufacturing, industrial, or supply chain environments

    Exposure to ERP platforms (SAP, Oracle, Epicor, or similar)

    Basic experience with Python or R for data manipulation, automation, or analysis

    Interest in AI, predictive analytics, and data modeling (hands-on experience is a plus)

     

    Summary

    What Success Looks Like

    Improved data quality and reduced downstream data issues

    Increased adoption of dashboards and data-driven decision-making

    Faster, more accurate insights delivered to stakeholders

    Identification of opportunities to automate and enhance data processes

    About Super Radiator Coils

    Super Radiator Coils is a leading engineering and manufacturing company in the niche market of commercial and industrial heat exchangers.  We serve a wide variety of industries including power generation, HVAC equipment, chemical producers, petroleum operations, pharmaceuticals, pulp and paper companies, food processing equipment, and defense.  Our production facility is a clean, safe, climate-controlled environment.  Super Radiator Coils is a stable, privately held company with a long-term view to invest and build.  This unique company is large enough to have the resources to pursue opportunities, yet small enough to be nimble. 

     

    Our Purpose

    Unleashing the power of thermodynamics to improve our world.

     

    Our Mission

    To be leaders and best in the heat transfer industry while caring for our workforce, communities, and environment.

     

    Our Values

            Relationships We C.A.R.E. (Connect, Appreciate, Respect, Empathize)

            Excellence If it has to be perfect it has to be SUPER!

            Teamwork We do our best work together.

            Problem Solving We can handle that!

            Integrity We do what we say we will do.

     

    Benefits

    We also offer a comprehensive benefits package that includes, medical, dental, vision, retirement 401(k) program, vacation and holidays, flexible spending accounts, potential for tuition assistance, employee assistance, mental health/substance abuse program, life insurance, and more.

     

    Super Radiator Coils is an Equal Employment Opportunity / Affirmative Action Employer: women, minorities, those with disabilities, and veterans are encouraged to apply.

    Know Your Rights: Workplace Discrimination is Illegal
    Pay Transparency Nondiscrimination Posting (PDF)
    EO 13496 Posting - Notification of Employee Rights under the NLRA (PDF)
    FMLA
    EPPA

    If you are a job seeker with a disability and require accessibility assistance or reasonable accommodation to apply for an open position, please contact the Human Resources Department:

    Super Radiator Coils

    Mesa I - 4712 South Ellsworth Road, Mesa, AZ 85212

    Mesa II - 8951 East Warner Road, Mesa, AZ 85212

    Mesa III - 5019 South 71st Street, Mesa, AZ 85212

    Phoenix - 2610 South 21st Street, Phoenix, AZ 85034

    Chaska-104 Peavey Road Chaska, MN 55318

    Richmond- 451 Southlake Blvd. Richmond, VA 23236

    Richmond-South Campus-8800 Whitepine Road Richmond, VA 23237

    Email: kate.santuk@superradiatorcoils.com

    Additional Information

Salary/Compensation: $65,000 - $85,000 per year


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