Job Description
Ready to Love Your Job?
Texas Roadhouse is looking for legendary, passionate Roadies to join our Support Center team in Louisville, KY. If you’re ready to bring your energy, partnership, and heart to a place where fun meets purpose, you’ve come to the right place. Come see why our Roadies love their jobs!
Why This Role Rocks
Bring your attention to detail and love for numbers to a role that keeps our business running smoothly behind the scenes. As part of our Support Center team, you’ll play a key role in making sure vendors are paid accurately and on time while supporting critical banking and compliance processes. If you thrive in a fast-paced environment, enjoy problem-solving, and take pride in delivering top-notch service, this is your kind of role.
*This is an on-site position at the Texas Roadhouse Support Center located in Louisville, Kentucky
What’s On Your Plate
Own the payment process end-to-end, including checks, direct deposits, purchasing cards, wires, and ACH transactions
Coordinate with banks on file transmissions, positive pay, and payment releases
Handle exceptions, voids, reissues, and research to keep everything accurate and on track
Lead and support payment-related projects that drive efficiency and improvement
Manage unclaimed property including due diligence, filings, reconciliations, and audit support
Support banking operations as a backup for deposits, debit permissions, and payment approvals
Process store refunds and journal entries as needed
Partner with internal teams to deliver legendary support across the organization
Your Recipe for Success
Bachelor’s degree + 2-4 years of relevant experience
Background in banking, accounting, or payments processing required
Strong Excel skills and overall proficiency in Microsoft Office (AX experience a plus)
Highly detail-oriented with strong organizational and multitasking skills
Known for accountability, integrity, and a strong work ethic
Service-minded team player who values accuracy and customer experience
Why You'll Love Your Job
As our founder Kent Taylor said, “We’re a people-first company that just happens to serve steaks.” We believe in taking care of the whole Roadie: from professional development opportunities to a robust benefits package. Our culture is just one reason why many of our leaders started as servers, managers, and line cooks, and have grown Legendary careers with us. Here’s a taste of what we offer:
Best-in-class benefits including medical, dental, vision, and 100% paid maternity leave
Generous time off including vacation, parental, donor, and bereavement leave
Wellness perks like on-site personal trainers, massages, a full gym, and a registered nurse
Convenience services like car detailing, dry cleaning, and even spray tans
Financial support with 401(k), tuition reimbursement, stock units, and holiday bonuses
Delicious perks from Willie’s Joynt-our full-service cafe serving up legendary meals
Support Center employees who meet benefit eligibility receive a comprehensive total rewards package starting the first day of the month after 31 days of employment.
This job description includes essential functions and basic duties and is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as appropriate. This document is not a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate.
We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.
Texas Roadhouse was founded in 1993 with the mission of providing Legendary Food and Legendary Service.
In our restaurants and at our Support Center, we are committed to our shared Core Values of Passion, Partnership, Integrity, and Fun with Purpose. These Core Values form the foundation of who we are as a company and how we interact with respect, appreciation, and fairness towards one another every day.
We are steadfast in providing Legendary Opportunity for our Roadies. Our company is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, age, gender, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally–protected status.
We are also proud of our open-door culture, where Roadies can raise concerns to anyone – from their immediate Manager to the Leadership Team. It’s important that Roadies have a voice and can be heard. We don’t want to just know what is going right, but we also want to address questions, concerns, and find out what we can do better.
As our company continues to grow, we are proud to welcome guests, business and community relationships, and our Roadies from all walks of life to join our family!
At Texas Roadhouse, diversity, inclusion, and opportunity are a big part of our culture. We invite you to join us and share in our commitment to being one of the best employers in town.
