Dispatch Supervisor

North Central Area Transit (NCAT) is seeking a dynamic, high-performing leader with management experience, exceptional customer service and communication skills, and the ability to thrive under pressure as our Dispatch Supervisor.

NCAT's Dispatch Supervisor will manage all daily dispatch staff & operations (scheduling and routing rides) to ensure the transit program operates efficiently and safely. The position will include answering phones and using NCAT's transit software to aid dispatch during peak times, working with all NCAT staff and the public, monitoring performance of routes, completing reports, incident mitigation, and customer service. Annual salary starts at $46,000 with a comprehensive benefits package.

Full job description is available at www.ridencat.com.

Qualified candidates must be able to work a flexible schedule, including nights & weekends and successfully pass pre-employment DOT drug screen, medical exam, & national background check.

Cover letter and resumes must be submitted
to the Transit Director at ncat@ridencat.com 
or at 1784 Chessie Lane, Ottawa by February 28th, 2026.

NCAT is an equal opportunity employer & a drug-free workplace.

NCAT is supported by the City of Ottawa & provides public transportation in LaSalle County, IL.