hit counter

Treatment Coordinator/Dental Office Manager

Job Description

Job Description

Job Description

Treatment Coordinator-Dental Office Manager

Pay: $28.00–$35.00 per hour + performance bonuses

Schedule: Monday–Friday, Full-Time | No weekends

Locations: East LA & Montebello (positions available)

 

We’re looking for an experienced Dental Office Manager / Treatment Coordinator who understands something not everyone does:

Great dentistry isn’t just clinical — it’s about how patients are treated, heard, and cared for.

If you believe customer service matters just as much as clinical excellence, enjoy connecting with patients, and take pride in running a smooth, organized office, this could be your long-term home.

 

The right person:

· Builds real trust with patients through exceptional customer service

· Explains treatment and finances with confidence, clarity, and empathy

· Leads by example and supports their team

· Understands that how patients feel matters just as much as the treatment they receive.

 

What We’re Looking For

· 2+ years of recent dental office management or treatment coordination experience

· Strong treatment presentation and case acceptance skills

· Solid knowledge of HMO and Denti-Cal

· Fluent in Spanish and English

· Reliable, organized, professional, and self-motivated

· Comfortable leading a team and managing daily operations

 

What We Offer

· Competitive hourly pay

· Performance-based bonuses

· Paid holidays & paid time off

· 401(k)

· Advanced technology that makes treatment coordination smoother and easier

· Ongoing training and leadership development

· Real growth opportunities within the company

· A supportive, team-focused environment where your role truly matters

 

Key Responsibilities

· Present treatment plans clearly, confidently, and with compassion

· Explain insurance benefits, out-of-pocket costs, and payment options

· Maintain strong case acceptance

· Build long-term relationships and trust with patients

· Follow up on unscheduled treatment daily and weekly

· Support marketing and patient growth initiatives

· Lead, motivate, and support the front office team

· Manage daily schedules to maximize productivity

· Run effective and focused morning huddles

· Oversee insurance verification, billing, and patient balances

· Keep the office organized, efficient, and patient-centered