Treatment Coordinator-Dental Office Manager
Pay: $28.00–$35.00 per hour + performance bonuses
Schedule: Monday–Friday, Full-Time | No weekends
Locations: East LA & Montebello (positions available)
We’re looking for an experienced Dental Office Manager / Treatment Coordinator who understands something not everyone does:
Great dentistry isn’t just clinical — it’s about how patients are treated, heard, and cared for.
If you believe customer service matters just as much as clinical excellence, enjoy connecting with patients, and take pride in running a smooth, organized office, this could be your long-term home.
The right person:
· Builds real trust with patients through exceptional customer service
· Explains treatment and finances with confidence, clarity, and empathy
· Leads by example and supports their team
· Understands that how patients feel matters just as much as the treatment they receive.
What We’re Looking For
· 2+ years of recent dental office management or treatment coordination experience
· Strong treatment presentation and case acceptance skills
· Solid knowledge of HMO and Denti-Cal
· Fluent in Spanish and English
· Reliable, organized, professional, and self-motivated
· Comfortable leading a team and managing daily operations
What We Offer
· Competitive hourly pay
· Performance-based bonuses
· Paid holidays & paid time off
· 401(k)
· Advanced technology that makes treatment coordination smoother and easier
· Ongoing training and leadership development
· Real growth opportunities within the company
· A supportive, team-focused environment where your role truly matters
Key Responsibilities
· Present treatment plans clearly, confidently, and with compassion
· Explain insurance benefits, out-of-pocket costs, and payment options
· Maintain strong case acceptance
· Build long-term relationships and trust with patients
· Follow up on unscheduled treatment daily and weekly
· Support marketing and patient growth initiatives
· Lead, motivate, and support the front office team
· Manage daily schedules to maximize productivity
· Run effective and focused morning huddles
· Oversee insurance verification, billing, and patient balances
· Keep the office organized, efficient, and patient-centered