JOB SUMMARY: Oversees sales operations to ensure the attainment of established sales objectives.
DUTIES AND RESPONSIBILITIES:
• Develops and manages sales department:
Manages the daily activities and performance of sales associates/team.
Oversees lead control, pricing, and customer satisfaction. Handles customer complaints.
Monitors key accounts.
Creates a sales plan and executes the sales strategy.
Coordinates team strategic sales meetings.
Communicates information regarding company products, services, and policies and procedures to sales associates.
Prepares and tracks sales budget/forecast.
• Continually gathers, analyzes, and monitors information on competition and market trends; communicates information to sales associates and others as needed.
• Possesses and maintains current and thorough knowledge of industry product and sales information.
• Oversees preparation of sales proposals and tools; participates in sales presentations as needed.
• Works in tandem with other departments to share information and achieve sales goals.
• Provides timely and accurate sales reports to senior management team.
• Attends and participates in business/trade events as required.
• Performs other related duties as assigned by management.
SUPERVISORY RESPONSIBILITIES:
• Directly supervises employees within the Sales department.
Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Fulfills supervisory responsibilities in accordance with the organization's policies and applicable laws.
QUALIFICATIONS:
• Bachelor's degree (B. A.) or equivalent preferred
• Minimum five years of related experience in any of the following industries:
Underground construction/utilities
Heavy construction/equipment
Trench digging
Home construction/home services
Plumbing/sewage (commercial/HOA/residential)
• Proven leadership and business acumen skills
• Well-developed negotiation, project, and account management skills
• Prior supervisory/management experience
• Ability to work with all levels of management
• Strong organizational, problem-solving, and analytical skills
• Excellent written and verbal communication skills
• Excellent problem resolution and consultative sales skills
• Good judgement with the ability to make timely and sound decisions
• Demonstrated ability to make successful presentations to individuals and/or groups at all levels of an organization
• Willingness to travel
• Ability to work independently and as a member of various teams
• Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages
• Proven ability to manage multiple projects and meet deadlines
• Strong people skills
• Experience with QuickBooks Enterprise
• Bilingual (English/Spanish)
