Job Description
Job Description
Night Shift Computer Operator Supervisor Boston MA
The Computer Operator Supervisor provides operational leadership and hands-on support for the Central Control System, overseeing daily computer operations, monitoring the company’s enterprise infrastructure, and ensuring timely escalation and resolution of issues. This role acts as a bridge between Computer Operations staff and Technology leadership.
Schedule: Hybrid Schedule Flexible start and end from 7PM To 7AM
- Week 1: Monday, Wednesday, Friday Week 2: Tuesday, Thursday
Salary: $60,000–$70,000 DOE
Benefits:
- Medical, Dental, and Vision Insurance
- 401(k) Options
- Generous Paid Time Off (PTO)
- 13 Paid Holidays
Key Responsibilities
- Supervise and support daily computer operations to ensure system availability and operational continuity.
- Oversee execution of daily operational checklists and ensure tasks are completed accurately and on time.
- Monitor enterprise infrastructure and escalate issues according.
- Serve as an escalation point for operational incidents and coordinate recovery efforts to restore normal operations.
- Ensure proper documentation and tracking of all incidents and issues using the designated tracking system.
- Enforce correct escalation procedures within Computer Operations and across interdependent departments.
- Provide training, guidance, and mentoring to new and existing computer operators.
- Support Senior Computer Operators and assume senior-level duties during their absence.
- Respond to and follow up on customer and internal support inquiries.
- Ensure compliance with SSAE 18 audit requirements and internal control standards.
- Perform additional duties and responsibilities as assigned.
Requirements
- Associate degree from a Technical College or equivalent combination of education and experience.
- 12–24 months of experience in computer operations or a related technical environment.
- Prior leadership, mentoring, or supervisory experience preferred.
- Ability to work independently and make sound operational decisions.
- Must successfully pass a criminal history background check.
- Must pass an FBI-style background check required for obtaining a Gaming License.
Company Description
A trusted family-owned company since 1969, we are one of Central Pennsylvania's oldest and most respected recruitment firms. Based in Harrisburg, we offer flexible staffing, placement, and recruitment services across diverse industries. Our personalized approach ensures the best match for both clients and candidates.
Working with our staffing firm means you’ll enjoy several benefits: our services are completely free for candidates, and you gain access to exclusive opportunities that may not be publicly advertised. Our experienced recruiters work directly with hiring managers, ensuring your qualifications are seen by decision-makers. We also provide personalized resume recommendations, helping you stand out and showcase your skills effectively. From interview preparation to offer negotiations, we guide you through every step of the hiring process, saving you time and effort.
We are proud to be an equal opportunity employer, committed to providing fair and inclusive employment opportunities for all. This policy covers every aspect of employment, from recruitment and hiring to training and advancement, ensuring a workplace that values diversity and equity. Let us help you find your next great opportunity—start your journey with us today!
Company Description
A trusted family-owned company since 1969, we are one of Central Pennsylvania's oldest and most respected recruitment firms. Based in Harrisburg, we offer flexible staffing, placement, and recruitment services across diverse industries. Our personalized approach ensures the best match for both clients and candidates.\r\n\r\nWorking with our staffing firm means you’ll enjoy several benefits: our services are completely free for candidates, and you gain access to exclusive opportunities that may not be publicly advertised. Our experienced recruiters work directly with hiring managers, ensuring your qualifications are seen by decision-makers. We also provide personalized resume recommendations, helping you stand out and showcase your skills effectively. From interview preparation to offer negotiations, we guide you through every step of the hiring process, saving you time and effort.\r\n\r\nWe are proud to be an equal opportunity employer, committed to providing fair and inclusive employment opportunities for all. This policy covers every aspect of employment, from recruitment and hiring to training and advancement, ensuring a workplace that values diversity and equity. Let us help you find your next great opportunity—start your journey with us today!
