Administrative Assistant (Admin Assistant)

Water & Sewer Administrative Assistant (Full-Time)
North East Township – Water & Sewer Department

North East Township is seeking a dependable, detail-oriented Water & Sewer Administrative Assistant to support the daily operations of the Water & Sewer Department. This position plays a key role in serving township residents by ensuring accurate billing, maintaining organized records, and providing friendly, professional customer service.

Key Responsibilities:

• Prepare, process, and distribute water and sewer bills in an accurate and timely manner.

• Maintain and update customer accounts, including posting payments, adjustments, and account changes.

• Assist residents with questions related to bills, payments, service requests, and general water/sewer inquiries, both in person and over the phone.

• Coordinate and track service requests, shut-offs, inspections, and related field activities in conjunction with department staff.

• Generate regular and special reports for department administration, auditors, and the Board of Supervisors as needed.

• Perform general office duties, including filing, data entry, scanning, mail processing, and record retention.

• Support the Township Secretary and Water & Sewer personnel with other administrative tasks as assigned.

Required Skills & Qualifications:

• Proficiency in QuickBooks, Excel, and Word is required.

• Experience with billing systems or utility billing software is preferred.

• Strong written and verbal communication skills and a customer-service mindset.

• High attention to detail with the ability to maintain accurate records.

• Strong organizational skills and the ability to prioritize tasks and work independently.

• Professional, courteous demeanor when interacting with the public and coworkers.

Position: Full-time
Pay: Dependent on experience (DOE).

To Apply or Learn More:
Please contact:
Erica Carlstrom, Township Secretary
Phone: 814-725-8606
Email: ecarlstrom@northeasttwp.org

North East Township is an equal opportunity employer. Qualified candidates are encouraged to apply.