St. Lawrence University
Canton, NY, USA
St. Lawrence University invites applications for a Technical Support and Hardware Specialist position. This position provides a wide array of technical support to the campus community with an exceptional commitment to customer service.
Minimum Qualifications
Associate’s degree, or an equivalent combination of education and technology support experience
Experience providing technical support in various technology environments including Windows, MacOS, iOS, Android, printers and more.
High attention to detail with the ability to make quick and accurate decisions.
Ability to operate a university vehicle.
Ability to lift and carry necessary equipment and utilize ladders to perform necessary tasks.
Preferred Qualifications
Familiarity with Microsoft SCCM, JAMF, and ITSM tools (preferably TeamDynamix)
Experience with audio, video, and other multimedia technologies
Experience providing technical support in an educational environment.
A+, HDI, SCCM/JAMF, and/or...