Texas Roadhouse Inc.
Longmont, CO, USA
Assists SM in managing the FOH through legendary food, legendary service, and legendary people. This is a developmental role to prepare the roadie for promotion to Service Manager or other leadership position.
ESSENTIAL FUNCTIONS
Essential Functions Statement(s)
Oversees service in the FOH.
In conjunction with all management, enforces compliance with all employment policies in area of responsibility.
Oversees/approves all FOH side work.
Provides/oversees thorough training.
Works during peak business times to set the pace in the FOH.
Manages through “hands on” supervision of the restaurant. This includes but is not limited to non-scheduled assistance with serving, hosting, cooking, etc.
Ensures 100% table visitation of customers to gather customer insights and assist Service Manager in developing a sales strategy to improve customer experience and drive sales.
Leads by example to help develop employees and assistants.
Cross-trains promising employees....