Medpoint Management
Los Angeles, CA, USA
Job Description Job Description Summary The Senior Supervisor, IT Compliance and Web Portal support is responsible for ensuring that the HIT Department’s practices and systems comply with all relevant regulations and standards. This role involves reviewing and implementing policies and procedures, conducting internal audits, responding to third party audits, and collaborating with HIT teams to address compliance issues. In addition, this Supervisor is responsible overseeing the team that provides technical support and troubleshooting for our Provider Web Portal users. This role involves managing daily operations, ensuring timely resolution of customer issues, and coordinating with the support team and developers to improve user experience. This supervisor will train and mentor team members, track performance metrics, and implement strategies to improve operations. Strong communication skills, a deep understanding of Healthcare Information Technology, and experience in...