2652 call center representative jobs found

Job Description Benevolence Health Centers is seeking an experienced Call Center Representative to join our team! This position requires the staff to perform all job activities in patient appointment scheduling, telephone operation, and provider template implementation. Staff is responsible for handling all incoming telephone calls to the Center and processing them accordingly, verifying the provider's templates to provide accurate information regarding their schedules, and scheduling various types of appointments. Demonstrates customer service standards in dealing with people both in person and on the telephone. RESPONSIBILITIES: * Answers all incoming calls, directs questions and messages to appropriate staff or department, and provides information to existing and potential patients regarding clinic services. * Assists with appointment-related information for both internal and external customers, this may include in physical coverage/presence in assigned locations within the...

Job Description Job Title: Call Center Representative Location: East Syracuse, NY 13057 Pay Rate: $17/hr. Job Description: Position Summary: * Manage large amounts of incoming calls Generate sales leads Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Job Specific Requirements: * Dealer referrals--getting a customer connected with a dealer that can provide sales or service we will warm transfer to a...

Job Description Are you seeking an opportunity with growth to get your foot in the door in the insurance industry?! CornerStone Staffing has the perfect opportunity for you as an Outbound Dialer!! Position: Call-Center Representative (Outbound Dialer) Location: Gilbert, AZ Schedule: Monday - Friday 10:30am - 7:30pm Pay: $15/h Job Description: * Make outgoing calls to potential customers to obtain high quality leads for sales * Transferring warm leads to insurance sales agents * Provides exceptional customer service and phone etiquette * Manages portfolio of leads Ideal Candidate: * Minimum 1 year of customer service experience * Excellent phone etiquette * Ability to place a high volume of calls per day * Previous outbound dialing experience (Preferred, not required) Requirements: * High School Diploma Why work for CornerStone? * Medical Benefits (ACA compliant plans, dental, vision, etc) * Weekly pay - Direct Deposit Application Process Includes: * Skills Testing * Drug testing *...

Job Description Job- Call center Representative Contract 3-4 months contract Location- New York, NY 10004, * Schedule appointments, reminder calls to patients. * Book and reschedule clinic appointments. Answer customer inquiries regarding their clinic appointments. * Must answer phones, utilize in house and pagers, make overhead announcements. * Other assignment as necessary. Extensive phone experience and computer literate. * Schedule appointments, reminder calls to patients. * Book and reschedule clinic appointments. * Answer customer inquiries regarding their clinic appointments. * Must answer phones, utilize in house and pagers, make overhead announcements. Other assignment as necessary. Extensive phone experience and computer literate. Skills Required CALL CENTER REPRESENTATIVE ANSWER PHONES SCHEDULE APPOINTMENTS BI-LINGUAL

Job Description We are seeking a Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities: * Handle customer inquiries and complaints * Provide information about the products and services * Troubleshoot and resolve product issues and concerns * Document and update customer records based on interactions * Develop and maintain a knowledge base of the evolving products and services ​ Qualifications: * Previous experience in customer service, sales, or other related fields * Ability to build rapport with clients * Ability to prioritize and multitask * Positive and professional demeanor * Excellent written and verbal communication skills

Job Description We are seeking to fill a Full-Time Call Center Representative position with paid training and full benefits provided. This is on-site an inbound call position. Call Center Representative will effectively handle price shopper calls from potential customers over the phone. Most importantly, act as the primary point of contact for customers by providing outstanding service and building relationships with current and new customers. Working as a CCR you will enjoy the following benefits: * Healthcare benefits (medical, vision, and dental) * Career advancement opportunities --we love to promote from within! * 401K and 401K Matching * Life insurance * Dog Insurance * Paid Time Off (PTO) * Paid training * Hourly pay * Payroll advance * Daycare Discount Program with additional daycare support during training Working as a CCR you will need to have: * At least 1 year of sales and call center experience (required) * Problem-solving and critical thinking mentality * Background...

Job Description Call Center Representative Call Center Customer Service Agents wanted- Up to $22.00 ($18/hr. Base Salary + Performance Bonuses)- Great Career Opportunity with a stable and reputable company! We are a successful Solar and Roofing company looking for dynamic, energetic, career-oriented professionals who are masters of influence and love working on the telephone. You will be working in an Inbound/Outbound call center. We offer the Call Center Customer Service Representative: * Earn up to $22.00 per hour (18.00 base salary + performance bonuses). * A clearly defined career path designed for personal and professional growth. * The opportunity to work with successful and passionate people in an exciting yet relaxed atmosphere. * This position involves making inbound and outbound calls. Requirements of the Call Center Customer Service Representative * Proven customer service experience (minimum 1 - 2 years). * Demonstrate excellent phone and verbal communication skills. *...

Job Description Our firm is growing at an incredible rate, and we want employees who share our commitment to excellence and dedication to professionalism. If this is you, you'll really like it here. Our Call Center Representatives are vital front-line employees who support our clients by providing an exceptional level of service with each client interaction. The Call Center Representative position speaks with clients on the phone, in person and via email to onboard new clients, help retain current clients and support the accounting team members complete projects through excellent client interaction. Our Call Center Representatives are client-focused, authentic, and engaging. If you are looking to grow your career with a leading firm and can share in our passion and commitment to client service, we'd love to speak to you. Rate = $16-19/hour ESSENTIAL FUNCTIONS: * Review customer accounts for changes to contract and selected service levels * Sharing and clarifying complex financial...

Job Description Call Center Representative position * Actively interviewing and hiring! * Full time opportunity with a great company! Location: Lynn, MA Hours: Monday - Friday, 8am-5pm Salary: $20-22/hour Job Description: * 2-3 years of call center experience * Answer inbound calls and make outbound calls * Microsoft Office skills * Maintain files

Job Description CALL CENTER REPRESENTATIVE Answer high volume phones Handle inquiries Perform data entry as needed to record accurate information Work close with other departments to resolve questions and inquiries

Job Description SIGNING BONUS $750 This position is onsite. Remote work not available. Customer support is not a service, it is an attitude! Valley Cities is recruiting for a Call Center Representative. The representative will provide exceptional customer service to calls received in the Call Center; respond to inquiries, insurance verification, and transfer calls to appropriate department. Minimum Qualifications: Education: * High School education or equivalent required. Experience: * Minimum of one-year high volume customer service experience in a call center environment. * Experience working front desk or medical records. * Exceptional customer service, active listening and verbal and written communication skills. * Excellent phone etiquette and ability to communicate effectively. * Absolute integrity and proven ability to maintain confidentiality in handling sensitive and private information. * Excellent problem-solving skills. * Basic computer navigation and keyboarding...

Job Description Our firm is growing at an incredible rate, and we want employees who share our commitment to excellence and dedication to professionalism. If this is you, you'll really like it here. Our Call Center Representatives are vital front-line employees who support our clients by providing an exceptional level of service with each client interaction. The Call Center Representative position speaks with clients on the phone, in person and via email to onboard new clients, help retain current clients and support the accounting team members complete projects through excellent client interaction. Our Call Center Representatives are client-focused, authentic, and engaging. If you are looking to grow your career with a leading firm and can share in our passion and commitment to client service, we'd love to speak to you. Rate = $16-19/hour ESSENTIAL FUNCTIONS: * Review customer accounts for changes to contract and selected service levels * Sharing and clarifying complex financial...

Job Description Marin Community Clinics, founded in 1972, is today, a multi-clinic network with a wide array of integrated primary care, dental, behavioral, specialty and referral services. As a Federally Qualified Health Center (FQHC), we provide vital health services to almost 40,000 individuals annually in Marin County. The Clinics regularly receive national awards from the Health Resources and Services Administrations (HRSA). Our Mission is to promote health and wellness through excellent, compassionate care for all. The Call Center Representative is the first point of contact that a patient will interact with when accessing the health center. Representatives play a vital role in making our patients feel supported and welcomed. As such, a high level of customer service must be practiced and delivered. The Call Center Representative shows empathy and sincere interest for our patients' needs. Assists patients in effectively navigating through the system and advocates for their...

Job Description Position: Call Center Representative (Tier I) Location : Washington DC Duration: Long Term Overview The Service Desk position will work within an established team to provide Tier I level Help Desk support to the end user community and is responsible for inception, triage, diagnosing, troubleshooting, and resolving support requests for OPM customers. This position will work closely with the Network Management: Desktop Support, System Access, Software Deployment teams to assist with customer support requests. Job specifications are intended to present a descriptive list of the range of duties performed by employees. Specifications are not intended to reflect all duties performed within the job. The call center is open 24/7/365, thus weekend and holidays availability are expected. Duties: * Provide first-level troubleshooting support, problem resolution and walk the user through a series of steps to determine the nature of the problem. * Providing telephone, email and...

Job Description CornerStone Staffing is hiring career minded candidates with medical provider experience! We are currently seeking candidates with healthcare and outbound call center experience to work for an excellent Healthcare company in Dallas! JOB ID - 138418 Job Title: Medical Call Center Representative Pay: $18/hr Location: Dallas TX WILL BE ONSITE Hours: Monday Friday, 8am-5pm Temp to Hire Job Description: This position will obtain, validate, and maintain most current provider contact information necessary to process claims; and maintain privacy compliance. * Responsible for contacting providers by phone, fax or email to verify/update/correct all pertinent information required to request documentation. * Ensures contact information is validated by speaking to highest member of department (medical record or billing department) * Maintains and updates the provider contact database within Scheck * Ensure provider contact information is accurate repetitively every 6 months;...

Job Description Call Center Representative (5+ openings) - Bedford, MA - temp-to-perm - $17.50/hr Shifts (100% onsite) * 1st shift: 9am - 6pm, M-F (some flexibility in start and end times) * 2nd shift: 1pm - 9pm, M-F Sign-on bonus: * $500 sign-on bonus at 4 mos, $500 retention bonus at 8 mos * Additional $1000 at 6 mos for bilingual candidates (English/Spanish) Responsibilities: * Answer a high volume of calls from patients and give a high level of customer service while maintaining a satisfactory response rate according to company standards. * Retrieve voice messages from mailbox and return patient calls within 24 hours; research inquiry if needed. * Respond to patient requests by telephone, fax or email; review request, provide information requested or determine who can best provide appropriate information and route the request to the proper person. * Provide patients with their claim balance as requested. Required Skills: * High School Diploma, or equivalent required. *...

Job Description Call Center Representative Based in Charlotte, NC, Homefront Brands is the latest platform for franchised property maintenance business in North America. We have 6 brands operating on our platform. Our mission is to be the growth engine for aspiring entrepreneurs, established business builders and our veterans to create and enhance the American dream of building a better future, through the application of our world class franchise models. Homefront Brands is seeking hardworking individuals with a passion to learn, grow and contribute as a Call Center Representative . The Call Center Representative role serves as a liaison between our franchise brands and their current and potential customers. The successful candidate will create an engaging experience with new and recurring customers that drive additional business opportunities for our brands. They will be able to accept ownership for effectively solving customer inquiries, keeping customer satisfaction at the core...

Job Description Title: Call Center Representative Department: Call Center Reports To: Call Center Supervisor FLSA: Non-Exempt (Hourly) General Purpose of Job/Summary: The Call Center Representative is responsible for scheduling all patient appointments with Retina Specialty Institute physicians in a professional and courteous manner, ensuring that all patients feel welcomed to the practice and continue coming here to receive top quality care. The representative also monitors and modifies physician scheduling templates as needed to maximize efficiency. Essential Duties and Responsibilities: * Promptly answer internal and external calls * Ability to effectively triage calls from patients to ensure appropriate scheduling * Review the schedule status daily for the remainder of the current week and the following two weeks * Schedule all appointments with the appropriate physician to ensure top-quality care to patients * Confirm appointments daily * Cancel and reschedule appointments as...

Job Description Job Title: Medical Office Call Center Representative Department: Oncology Reports To: Operations Director General Summary of Duties: This position is responsible for providing a full range of telephone operator duties, including triaging calls and relaying messages. Assists with clerical duties as required. Serves as a liaison between patients and medical staff in a busy Medical Oncology Practice. Essential Functions: * Answer incoming telephone calls * Screen telephone calls to ensure routing to the appropriate department or individual * Assist with appointment scheduling including cancellation and reschedule * Ensure complete and accurate data entry * Utilize park, paging, and voicemail systems to ensure proper routing of telephone calls * Provide general information about Millennium Oncology e.g. directions, scope of services * Fax orders * Perform other duties as assigned by supervisor(s) * Assist efficient flow of information between patients and medical staff...

Job Description We are seeking a Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities: * Handle customer inquiries and complaints * Provide information about the products and services * Troubleshoot and resolve product issues and concerns * Document and update customer records based on interactions * Develop and maintain a knowledge base of the evolving products and services ​ Qualifications: * Previous experience in customer service, sales, or other related fields * Ability to build rapport with clients * Ability to prioritize and multitask * Positive and professional demeanor * Excellent written and verbal communication skills Company Description Durable Medical Equipment Company Description Durable Medical Equipment