Otter Tail Power Company
Fergus Falls, MN
We have an opening for a Help Desk Specialist. Our company’s commitment is to environmental, economic, and community stewardship and we balance each decision we make with the impact it has on our friends and neighbors. Otter Tail Power Company is a growing vertically integrated investor-owned electric utility that provides an essential service to over 130,000 customers across 70,000 square miles. Otter Tail offers great pay, flexible schedule and the opportunity to work with some of the industry’s best employees.
The Help Desk Specialist is the first point of contact for employees needing assistance with Otter Tail Power’s IT systems. This role provides front-line technical support by responding to user requests, troubleshooting and resolving basic technology issues, managing user accounts and access, and supporting end-user training. The position partners with Tier 2 IT support on more complex issues and ensures all incidents are properly documented and resolved. This role...