Mazzella Companies
Cleveland, OH, USA
Job Description Job Description The Credit & Collections Specialist is responsible for managing customer accounts, extending credit where appropriate and ensuring timely and accurate payments. This position is responsible for the accounting tasks, analysis, and problem resolution related to credit and collections and maintaining accurate account records. The Credit and Collections Specialist will seek opportunities to train, support, and guide AR team members while supporting the supervisor as needed to help drive the achievement of KPI’s for the entire team. This is an onsite position and does not have remote capabilities at this time. Job Duties: Monitor customer accounts to ensure timely and accurate payments. Research customer discrepancies, review, and act on any deviation from client payment plans. Collect delinquent customer accounts. Identify and communicate accounts that need to be prioritized and escalated to AR Supervisor. Process credit...