Minol USA
Dallas, TX, USA
Job Description Job Description The Client Relations Manager – Military Operations is responsible for overseeing all aspects of Reading, Billing, and Collection (RBC) operations within Minol’s Military Housing Division for assigned client portfolios. This role ensures the accurate and efficient execution of utility billing programs across Army, Navy/Marine Corps, and Air Force housing communities while maintaining strict compliance with each branch’s utility billing policies. The position serves as the primary liaison for corporate, regional, and on-site client stakeholders, driving operational excellence, client satisfaction, and long-term partnership success. The Client Relations Manager leads program onboarding, manages client-requested changes, oversees billing operations, analyzes key data trends, and ensures timely and accurate reporting. In addition, this role plays a critical part in revenue growth, portfolio profitability, and client retention by developing...