Dallas, TX
Customer Success Manager Technical Specialist
IBM Corporation
Dallas, TX
(Up to 100% telecommuting permitted): Oversee webMethods integration accounts based on the platform's complexity and the strategic oversight needed for enterprise clients. Manage integration architecture demands in regard to middleware technologies, API management, and enterprise integration patterns. Participate with high-level stakeholders, manage customer expectations, and navigate the complexities of enterprise projects to address escalations and drive the adoption of webMethods, while maximizing the platform's value for the client. Lead technical discussions with development and operations teams, providing best practices and guidance to ensure that the webMethods platform functions efficiently within the broader enterprise IT ecosystem. Leverage experience in architectures and platforms to anticipate potential challenges during implementation and post-deployment. Handle webMethods integration...