United States District Court for the Southern District of Illinois
East St. Louis, IL
The United States District Court for the Southern District of Illinois is seeking a qualified candidate to fill a full-time IT Support Specialist position. The position provides a great opportunity to begin or continue a career in the Judicial Branch of the federal government. The IT Support Specialist is essential to ensuring the reliability and performance of automated systems. The IT Support Specialist will provide information technology support to users, computer systems, networks, and software applications. This position provides knowledge and assistance in developing and implementing procedures needed to ensure continuous improvement in system functionality, and to maintain the Courts automation tools. The incumbent develops and provides automation training for end-user personnel.
SUMMARY OF REPRESENTATIVE DUTIES AND RESPONSIBILITIES Provide onsite, in person, and remote help desk support for IT equipment, systems, and users. Monitor and maintain day-to-day IT...