Austin, TX, USA
IBM Corporation, Austin, TX (Up to 40% telecommuting permitted): Lead user-centered design strategy using iterative frameworks and continuous validation, applying Enterprise Design Thinking to cloud-native technologies within IBM Cloud Platform Services. Conduct user research, usability testing, and scenario mapping to inform design decisions and enhance product usability and accessibility. Produce wireframes, prototypes, and design specifications aligned with internal Design Language and Carbon Design System, ensuring consistency across IBM Cloud solutions. Collaborate with development teams to ensure successful design implementation, leveraging CI/CD pipelines, version control systems, and Infrastructure as code tools. Mentor junior designers and provide guidance during design critiques, fostering UX design excellence and evangelism across enterprise teams. Facilitate Design Thinking workshops with internal and external stakeholders to resolve conflicts, gather consensus, and...