Loyola Marymount University
Los Angeles, CA
The Assistant Director, Membership & Facility Operations, provides leadership for member services and facility operations for the Department of Campus Recreation. The Assistant Director, Membership & Facility Operations is responsible for the coordination of member on-boarding processes, program and service sales, member communication, front desk operations, equipment checkout, business transactions and fostering a positive experience for all members and guests. Additionally, this position will supervise and mentor a staff of 50 student employees and assist the Associate Director with the planning, development, facilitation, and evaluation of a comprehensive facility operations plan, to include staffing, risk management, and special events. This position reports to the Associate Director of Campus Recreation, Facility Operations.
Position Specific Accountabilities
Provide oversight for member services operations including student staff, customer service, membership...