ODU Human Resources
Norfolk, VA
To provide user assistance, student supervision, operational support, and facilities oversight in the Learning Commons @ Perry Library during evening, overnight, and weekend service hours. Position works evenings, nights, weekends, and holidays.
Required Qualifications:
Some knowledge of effective supervisory techniques
Considerable knowledge of effective customer service techniques
Basic knowledge of effective research techniques
Considerable oral and written communication skills
Considerable organizational and record keeping skills
Basic critical thinking and problem-solving skills
Basic computer applications skills, including Microsoft Office Suite
Ability to take initiative and work well independently
Ability to work well within a team environment
Ability to learn and develop new skills
Considerable experience in providing quality customer service in a public setting
Some supervisory experience
Additional Considerations...