Medcare Health of NJ LLC
Dover, NJ
About the Role
We are looking for a dependable, organized, and motivated Operations & Customer Service Specialist – Warehouse Support to join our team.
This is a full-time, in-office position that combines customer service, order processing, and day-to-day operational support with hands-on assistance in our warehouse.
This is not a desk-only position. The person in this role will regularly help our warehouse team pick, pack, wrap, and prepare customer orders for shipment . We are looking for someone who enjoys variety, works well with others, and is willing to jump in wherever needed to get the job done.
Responsibilities
Provide friendly and professional customer service by phone and email.
Enter, review, and process customer orders accurately.
Assist customers with order status, product availability, shipping, and general questions.
Coordinate with sales, purchasing, and warehouse staff to keep orders moving efficiently.
Monitor open orders and...