The Intelligencer\/Wheeling News Register
Wheeling, WV, USA
Customer Service Representative
At Wheeling Newspapers, we are currently hiring for the position of part-time Customer Service Representative in our inbound call center. This role is crucial in providing top-notch support to our customers by efficiently answering incoming calls and processing their requests seamlessly. You will serve as the first point of contact for our clients and therefore must be enthusiastic about delivering excellent customer service.
Applicants should possess a strong customer orientation, demonstrating a keen understanding of customer needs and a passion for assisting them. Your communication skills must be excellent, both verbally and in writing, as you will be tasked with conveying complex information clearly. A professional demeanor and phone etiquette are necessary attributes for this position to ensure all interactions reflect our commitment to quality service.
Moreover, basic computer skills are required to enable you to navigate our systems...