5 jobs found in Royersford, PA

Acting as the first point of contact, you will manage a variety of inquiries, provide information, resolve issues, and ensure customer satisfaction through effective communication and critical thinking skills. The ideal candidate for this role will possess effective communication skills, problem-solving abilities, and a customer-focused mindset. Key Responsibilities Essential Functions: Receive incoming calls from customers seeking assistance with inquiries, orders, product information, billing questions, account maintenance, or technical support. Provide prompt, courteous, and accurate responses to meet their needs. Listen actively to customer concerns, identify the root cause of their issues, and work diligently to resolve problems to the customer's satisfaction. Utilize available resources, tools, and knowledge bases to troubleshoot and address inquiries effectively. Accurately record all customer interactions, inquiries, and resolutions in the appropriate systems or...

Job Description Job Description Immediate Opening for Inside Sales Assistant Join iNOEX, a pioneer in plastics extrusion measurement and control technology. As an Inside Sales Assistant, you will help prepare accurate quotes, maintain CRM data quality, and coordinate inventory and shipments that keep customers delighted. If you thrive in a fast-paced, team-first environment and love making processes smarter, we want to talk to you.   What You’ll Do Deliver world-class customer-support to internal and external customers. Coordinate inventory, packing, shipping, and receiving (UPS, FedEx, freight). Create accurate quotes and keep CRM records clean and current. Assist with trade show logistics and post-event follow-up. Collaborate with Sales, Service, Engineering, and Finance.   What You’ll Bring Ability and motivation to help us become a data science and AI-first company by 2027, supporting innovation and creative solutions. Ability to support our mission to...

Job Description Job Description Call Center Customer Service Representative Pay: $19 per hour Location: Harrisburg, PA Schedule: Monday–Friday | 9 AM – 6 PM Job Type: Full-time Job Summary We are seeking Call Center Customer Service Representatives to support customers in a structured contact center environment. This role focuses on assisting customers with account inquiries, processing requests, and delivering professional customer service while maintaining high standards for accuracy and attendance. Responsibilities Handle inbound calls from customers regarding accounts Provide assistance with account questions, payments, and updates Document customer interactions in the system Follow company policies and call center procedures Maintain professional communication with customers Meet quality, productivity, and attendance standards Qualifications High School Diploma or GED Minimum 1 year of call center...

Job Description Job Description Property & Casualty Customer Service Representative A well-established, reputable insurance agency is seeking an experienced Customer Service Agent to join their dynamic team! This role focuses on serving our clients, providing exceptional customer service, coverage advice, and guidance to ensure their insurance needs are met with care and professionalism. Competitive compensation: $42 – $62K DOE. This position can be based in either our Camp Hill or Harrisburg, PA. Responsibilities of Customer Service Agent: Provide exceptional service to Personal Lines clients through policy reviews, renewals, endorsements, and coverage counseling Communicate with clients by phone, email, and in-person to answer questions, process requests, and resolve concerns Advise clients on coverage options, ensuring their needs are adequately protected Maintain accurate and timely documentation within the agency management system Collaborate with team members...

Remote Customer Service Representative Are you a customer-focused professional seeking a flexible career opportunity? We are currently hiring a dedicated and highly motivated Remote Customer Service Representative to become an essential part of our growing team. In this role, you will serve as the first point of contact for our valued customers, providing prompt, accurate, and courteous support through a variety of communication channels, including phone, email, and live chat. We are searching for individuals who thrive in a dynamic, fast-paced remote work environment and are genuinely committed to delivering outstanding customer experiences with every interaction. The ideal candidate is organized, reliable, and possesses excellent communication and problem-solving skills. This position offers the opportunity to earn up to $1,500 per week, with the flexibility to work from the comfort of your own home. If you are interested in joining our team, please submit your...