OnTrack Staffing Memphis, TN
Memphis, TN, USA
Job Description Job Description Customer Service Representative Job Summary: We are seeking a Customer Service Representative to support our warehouse and distribution operations. This role works closely with warehouse teams and customers to ensure orders, shipments, and inventory are handled accurately and efficiently. This position will report to the CSR Supervisor. Key Responsibilities: Communicate with customers about orders, shipments, inventory, and returns. Coordinate with warehouse teams on receiving, picking, shipping, and inventory tasks. Enter and update order information in warehouse and customer systems. Solve issues related to shipping delays, inventory shortages, or system errors. Provide regular updates to customers and respond to inquiries quickly. Support reporting and tracking for service levels and performance. Qualifications: High school diploma or equivalent. 1+ years experience in a warehouse, distribution, or logistics...