NY FIREFIGHTERS HEART AND LUNG INSTITUTE
Manhasset, NY, USA
Job Description Job Description Welcome and assist patients and visitors with a friendly, professional approach—both in person and over the phone Help ensure a smooth and positive patient experience by coordinating patient flow, keeping patients informed of any delays, and communicating closely with clinical staff Provide patients with clear, helpful instructions for appointments, lab work, procedures, and referrals Register new patients and update existing records by collecting accurate demographic, insurance, and contact information Collect payments, manage patient balances, and accurately document transactions for the billing team Confidently navigate the EMR to document patient interactions, update records, and support daily operations Maintain clear, timely communication with patients and providers via phone and EMR Manage administrative tasks such as scanning and faxing documents electronically and maintaining organized, up-to-date digital records Update and...