Western Monmouth Utilities Authority
Manalapan Township, NJ, USA
The Western Monmouth Utilities Authority, Monmouth County’s premier environmental government agency, is excited to be expanding the staff of dedicated and valued professionals who maintain our critical wastewater infrastructure by seeking a Customer Experience & Accounts Specialist .
WMUA offers top salaries, outstanding benefits, unparalleled professional and personal development and a laid-back yet mission-oriented workplace to highly-motivated, positive, proactive and team-centered individuals.
This public-facing union position is potentially promotable with room for growth in both the short-term and long-term.
The employee will report directly to the Manager of Administration and Finance and take ownership of the following tasks, including but not limited to:
Answer all incoming phone calls
Investigate and remedy customer account inquiries
Send bills to new accounts and/or those with ownership changes
Sort and batch physical check payments to transmit to...