Job Description
Ready to Love Your Job?
Texas Roadhouse is looking for legendary, passionate Roadies to join our Support Center team in Louisville, KY. If you’re ready to bring your energy, partnership, and heart to a place where fun meets purpose, you’ve come to the right place. Come see why our Roadies love their jobs!
Why This Role Rocks
If you love creating welcoming, memorable experiences, this role puts you at the heart of it all. As the first face our guests, vendors, and employees see when they walk through the doors of our Support Center, you’ll bring Legendary hospitality to every interaction. You’ll also have the opportunity to jump in on temporary assignments with various departments—making every week a little different while supporting teams across the company.
*This is an on-call position located at the Texas Roadhouse Support Center in Louisville, Kentucky. This role is scheduled on an as‑needed basis and does not offer a set weekly schedule. Hours will vary week‑to‑week based on business needs; regular or consistent shifts are not guaranteed.
What’s On Your Plate
Be the warm, friendly welcome for all visitors to our Support Center
Register guests and issue visitor badges
Keep the front desk and lobby organized, clean, and inviting
Assist guests, vendors, and employees with Texas Roadhouse merchandise purchases
Support departments across the company through temporary assignments and project help
Step in on additional tasks as needed to keep things running smoothly
Your Recipe for Success
High School Diploma or GED required; Associate’s or higher preferred
At least one year of front desk or customer service experience
Comfortable with Microsoft Office Suite
Friendly, professional, and ready to create a great experience for everyone who walks through the door
Why You'll Love Your Job:
As our founder Kent Taylor said, “We’re a people-first company that just happens to serve steaks.” We believe in taking care of the whole Roadie: from professional development opportunities to a robust benefits package. Our culture is just one reason why many of our leaders started as servers, managers, and line cooks, and have grown Legendary careers with us. Here’s a taste of what we offer:
Wellness perks like on-site personal trainers, massages, a full gym, and a registered nurse
Convenience services like car detailing, dry cleaning, and even spray tans
Delicious perks from Willie’s Joynt—our full-service café serving up legendary meals
This job description includes essential functions and basic duties and is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as appropriate. This document is not a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate.
We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.
Texas Roadhouse was founded in 1993 with the mission of providing Legendary Food and Legendary Service.
In our restaurants and at our Support Center, we are committed to our shared Core Values of Passion, Partnership, Integrity, and Fun with Purpose. These Core Values form the foundation of who we are as a company and how we interact with respect, appreciation, and fairness towards one another every day.
We are steadfast in providing Legendary Opportunity for our Roadies. Our company is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, age, gender, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally–protected status.
We are also proud of our open-door culture, where Roadies can raise concerns to anyone – from their immediate Manager to the Leadership Team. It’s important that Roadies have a voice and can be heard. We don’t want to just know what is going right, but we also want to address questions, concerns, and find out what we can do better.
As our company continues to grow, we are proud to welcome guests, business and community relationships, and our Roadies from all walks of life to join our family!
At Texas Roadhouse, diversity, inclusion, and opportunity are a big part of our culture. We invite you to join us and share in our commitment to being one of the best employers in town.
