Spring Oaks Capital LLC

Bilingual Collections Representative  Pay: $21.00 per hour Expected hours: 40 per week Work Location: In person - Chesapeake, VA 23320 This position is responsible for facilitating customer interactions through multiple communication channels, but predominantly inbound and outbound phone calls. The goal of the customer contact is to resolve unsecured obligations by collecting overdue payments. Using excellent communication skills, the associate establishes rapport and builds trust with customers and third parties, enabling them to establish, negotiate, and maintain repayment plans. Applicants must be able to perform the essential functions of this position with or without reasonable accommodation unless doing so would cause undue hardship. *Schedule: M - F: 8am-5pm (or 9am-6pm on Friday) 3 nights, 10am-7pm 2 nights *Eligible to earn MONTHLY BONUSES based on performance Responsibilities: Establish rapport with customers by building trust,...