EFI global
Sanford, FL
The Document Review Supervisor oversees the daily operations of the document review function, ensuring workloads are assigned appropriately and completed accurately and within established timelines. This role leads team members through recruiting, training, supervision, and performance support while overseeing packet processing activities and resolving processing issues. The position reviews data, identifies trends, and implements improvements to enhance team performance and service delivery. JOB DUTIES Lead and supervise the document review team to ensure accurate, timely completion of assigned workloads. Communicate departmental decisions, priorities, and performance expectations to team members. Collaborate with Quality Assurance and Program Office teams to align work activities with quality monitoring standards. Ensure compliance with applicable legal requirements, standards, policies, and procedures. Analyze data, identify trends, and recommend actions to improve...