Vision Insurance

Job description The Customer Service Specialist is the primary point of contact for customers across all inbound and outbound dealings and a key administrative support for the sales team, working with the company's executives, management, and administrative staff on customer-related processes. Receive and process orders (web, email, phone), including order changes, splitting orders for backordered items, and Return Authorizations. Keep customers informed: order updates, product ETAs, shipping inquiries, and follow-ups. Address, record, and report customer concerns and inquiries in a timely, courteous, and professional manner. Set up new customer accounts and users on the websites. Process customer payments, including credit card processing. Sales Team Support Serve as the administrative point of contact between the sales team and internal customer support teams. Contact customers on behalf of sales staff: backorder notices, shipment and container ETAs, tracking and...

Job SummaryThe Document Processing Specialist is responsible for preparing, formatting, and editing a wide range of banking documents. This role requires advanced technical proficiency, a high degree of accuracy, and the ability to work efficiently in a fast-paced, deadline-driven environment. The successful candidate will demonstrate strong judgement, excellent organizational skills, and the ability to work both independently and collaboratively. Duties and Responsibilities Document Formatting: Use advanced features of Microsoft Office Word and Excel to format, edit, and finalize documents, ensuring compliance with company and client specifications. Complex Formatting: Create complex document structures, including tables, footnotes, endnotes, headers and footers, page numbering, styles, bookmarks, cross-references, and table of contents. Document Conversion: Convert various document formats (e.g., PDF, Word, Excel, HTML) to and from Microsoft Word while preserving...