Capitol Lien
Saint Paul, MN
Job Description
Provide office support company-wide via processing some corporate orders, processing corporate work, answering phone calls, receiving, responding to, and distributing incoming order emails, and performing research work when needed.
Main tasks:
Professionally respond to phone calls, voicemail, and email inquiries;
Complete order entry into appropriate processing software in a timely and accurate manner;
Communicate with clients regarding order status and any information needed to complete the order;
Update Connect with all order status changes, issues, and client communications regarding orders;
Update order tracking systems with all order status changes, issues, and client communications regarding orders;
Track and maintain order audit logs;
Actively assist customers and employees to provide excellent customer service and ensure that all client special instructions and requests are followed;
Review, receive, and otherwise obtain...