Ford Motor Company

Global Contact Center Reporting and Analytics Manager - positions offered by Ford Motor Company (Allen Park, Michigan). Note, this is a hybrid position whereby the employee will work both from home and from the aforementioned worksite. Hence, the employee must live within a reasonable commuting distance from the worksite. Manage Global Contact Center Operations data and analytics reporting, and prioritize, enhance, and streamline reporting requirements. Develop metrics and analytics to provide key insights and drive operational efficiencies, business decisions, concern resolution, and customer satisfaction initiatives. Maintain databases and perform updates as necessary to ensure accuracy, as well as examine data reports to locate and resolve mistakes throughout. Analyze and collect data for various types of business reports, as well as monitor data to identify changes in financial and business trends. Create and leverage software resources to collect, consolidate, and present data...

Software Engineer, Platform Systems (SDV/FNV) - positions offered by Ford Motor Company (Dearborn, Michigan). Note, this is a hybrid position whereby the employee will work both from home and from the aforementioned worksite. Hence, the employee must live within a reasonable commuting distance from the worksite.  Design and Build Data Pipelines: Architect, develop, and maintain scalable data pipelines and microservices that support real-time and batch processing on GCP. Service-Oriented Architecture (SOA) and Microservices: Design and implement SOA and microservices-based architectures to ensure modular, flexible, and maintainable data solutions. Full-Stack Integration: Leverage your full-stack expertise to contribute to the seamless integration of front-end and back-end components, ensuring robust data access and UI-driven data exploration. Data Ingestion and Integration: Lead the ingestion and integration of data from various sources into the data platform, ensuring data is...

Diagnostics & Data Systems Engineer - positions offered by Ford Motor Company (Dearborn, Michigan). Note, this is a hybrid position whereby the employee will work both from home and from the aforementioned worksite. Hence, the employee must live within a reasonable commuting distance from the worksite.  Engineer and manage complex algorithms designed to automatically analyze vehicle data streams, critical for the advanced identification, prediction, and root cause analysis of systemic issues within the vehicle's integrated electronic and software systems. Analyze system behaviors and potential failure modes to formally define and document the specific data acquisition requirements for onboard vehicle modules. Ensure necessary data is captured to facilitate effective analysis and diagnostics. Utilize advanced proficiency in Python programming to develop sophisticated scripts that perform automated data querying, collection, and categorization from large-scale, cloud-based data...

Eng Spec, VRT Co-Lead / Quality Process Engineer - positions offered by Ford Motor Company (Wayne, Michigan). Support VRT with statistical process control and data analysis. Participate with VRT team to conduct a periodic job observation. Update the status to completion of periodic job observation. Provide external and internal data checks for quality reviews. Maintain health chart schedule and assessments. Maintain and review quality leadership system charts for data accuracy and work group binning. Perform subsystem checks as required. Learning control plan and verify data entry as required into web-based data management. Assemble acceptance criteria visual aids for the VRT. Maintain cycle line lay out indicator mapping with the assistance of the VRT. Update and maintain the Quality Confirmation Map. Apply Quality principles and analytical techniques to establish and continuously improve manufacturing processes and products. Analyze root causes, engage in mapping and corrective...