ODU Human Resources
Norfolk, VA
The Office Operations Manager for the Center for Career and Leadership Development manages the front desk operation and schedule to ensure excellent customer service, supports administrative functions and the day-to-day operations of the unit, provides fiscal support services to the department, and contributes special project support for the Executive Director.
Required Qualifications:
Considerable knowledge of Windows, word processing, spreadsheets, database software, and internet use. Working knowledge of and ability to learn various information systems (e.g., Banner, PeopleSoft, and Canvas). Working knowledge of general office equipment, filing systems, policies, and procedures. Working knowledge of effective customer service and problem-resolution techniques. Demonstrated ability to deal effectively in person and on the telephone with customers/clients, including students, faculty, university staff, families, and employers. Exceptional oral and...